Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom is a great App to have online meetings in most of time
What do you like best about the product?
Easy to use and you can set up meetings with many options.
What do you dislike about the product?
You could not have a group cloud space like MS teams to share files and keep all the conversations in the group. Every meeting is a new meeting.
What problems is the product solving and how is that benefiting you?
I hope that Zoom can make sure that people in China can connect the meetings that I set up in the US. My students in China have difficulties connecting Zoom meetings that I set up sometimes.
Reliable business tool with diverse options
What do you like best about the product?
I like live transcripts and the functionality of breakout rooms. I love how webinars work. I like the chat function and recording capabilities. Screen sharing is intuitive. Like virtual background capabilities. Like waiting room function and practice webinar function.
What do you dislike about the product?
I don't like that you can't do breakout rooms in webinars, the chat function can get unwieldy. I wish you offered more training on how to master zoom events and webinars with hands on examples. Best practices etc.
What problems is the product solving and how is that benefiting you?
Connectivity to others. I am fully remote and use Zoom for everything. I meet with clients on it, help host events on it, and get to build better relationships because of it.
Wonderful Professional Platform
What do you like best about the product?
The ability to have a call with a large group of people for a long period of time. The ability to record calls for reference is also very helpful.
What do you dislike about the product?
Sometimes the ability to share screen can be a bit confusing. Also while sharing screen the menu often blocks a portion of the screen that I need to see. Would love if the menu was retractable.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to have conference calls with many clients at a time from any location.
Sometimes it works, sometimes it doesn't
What do you like best about the product?
When it works, it is a good tool to have. I can conference call with everyone in my organization. But not everyone can connect. Even when I send them the link, some can't connect because they say that they need a password, and others say that they need to sign in.
What do you dislike about the product?
Not everyone can connect, it doesn't work on my computer. I have to use my phone and the android phone I use doesn't have all the features I'd have if I use my computer.
What problems is the product solving and how is that benefiting you?
None. I can't find help when I need it. This is the first time anyone from Zoom has asked me to ask Zoom for help.
Zoom saved my business during Covid
What do you like best about the product?
How easy it is to use. The fact that clients are very comfortable with it. I have enjoyed using the polling features and the breakout groups, and I have had very little technical problems using zoom with client presentations as large as 50+ participants in a regular interactive session.
What do you dislike about the product?
Not much. It really has met my needs for my virtual presentation business.
What problems is the product solving and how is that benefiting you?
My business has changed forever due to zoom making it very easy to bring my services right to people's living rooms. My wine event business has taken off thanks to zoom introducing virtual presentations to the world. I prefer using zoom to any of the other systems.
The web conferencing solution for enterprise and mainstream
What do you like best about the product?
The efficiency of native integrations to calendar apps and other automations that simplifies my business operations. Everyone uses it so the interface is simple.
What do you dislike about the product?
Not enough video storage space and mid tier packages for growing entrepreneurs.
What problems is the product solving and how is that benefiting you?
Zoom helps me solve the problem of taking meetings in places that time would not permit. Gives some personal touch beyond the the business phone call.
Zoom is my go to for video conferencing
What do you like best about the product?
Engagement features such as whiteboards, polls, and breakout rooms. Plus the filters are so much fun. As a teacher, engagement is so important and more so when teaching virtually.
What do you dislike about the product?
Initially, security issues. But Zoom quickly fixed that. Now, I can't think of anything not to like. I started way back when with Skype, then Google Meet, found Zoom, ❤️ also used Webex, and recently had to useTeams. Zoom beats them all, hands down! IMHO
What problems is the product solving and how is that benefiting you?
Whiteboards and polls are ready to use and great for engagement. Zoom was the first to implement breakout rooms and they are a must for personalizing the learning experience. The integration with calendars and co-host functionality makes teamwork seamless.
Very happy with Zoom
What do you like best about the product?
Using Zoom is very simple and most people are familiar with it. Easy to access through either mobile, browser or the Zoom app access. The software updates are also easy to use, and screen sharing makes reviewing some information so helpful. Much easier than trying to explain the concept over a phone call.
What do you dislike about the product?
Too many technical options can make it very confusing. I had to amend my contract recently and tried calling Zoom support for assistance and they were useless. After several phone calls, I eventually found out that you can arrange a private virtual meeting with a Zoom representative. I was so annoyed that this was offered initially.
What problems is the product solving and how is that benefiting you?
Makes contacting clients very easy if they are not comfortable with in-person contact. You can operate a very productive day with several meetings. The screen share option is probably one of the best options to review the website
Great for meetings
What do you like best about the product?
I like that I am able to connect with people from more than my area. I have met more people on Zoom than in person.
What do you dislike about the product?
Does not often connect right away. I am sometimes left waiting for a whe trying to join a meeting and sometimes get
Error messages.
Error messages.
What problems is the product solving and how is that benefiting you?
I have connected with people that I would have not been able to meet during Covid times.
Data processor
What do you like best about the product?
How easy it is to log in and how it allows me to preview how I look before turning on the camera. I like how I can adjust the settings and filters too. It's very easy and simple to use.
What do you dislike about the product?
How i can't share screen movies sometimes. The share screen settings sometimes don't work well with my laptop. I can share screen some things but not a movie playing on my screen to show others.
What problems is the product solving and how is that benefiting you?
They are constantly saying that they will update the whiteboard features and business features more. They give a good discount on using Zoom for business work. Yes it's increased my activity.
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