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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Tiffany S.

Exceptional Video Conferencing and Productive Engagement Management Tool.

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
-Functional Video conferencing platform and incredible Audio capture functionality and even the even scheduling and project communication solution which allows easy Audience engagement.

-Creating excellent marketing content and the ability to track calls and live chatting across multiple team members and even generating sales presentations Zoom Workplace.
What do you dislike about the product?
This system is simple on first implementation and the learning curve when getting started with Zoom Workplace is easy process.
What problems is the product solving and how is that benefiting you?
Generating various marketing content, Audience capture, screen easy recording and the teamwork on Zoom Workplace and the communication options are effective.


    Kristine M.

User-Friendly Meeting Tool with Room for Improvement

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate using Zoom Workplace for participating in team meetings since it helps my team communicate effectively while working remotely from different offices. I like that Zoom Workplace is user-friendly and offers versatility by allowing me to choose between using the camera, speaker, or chat, which is especially handy during live meetings when someone is at my desk or in the office. The ability to decide on the use of camera and audio adds flexibility to my day-to-day work.
What do you dislike about the product?
Sometimes it is not as user friendly to connect or share certain documents and/or media.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for team meetings as we work remotely. It helps our team communicate effectively across different offices. Its versatility with camera, chat, and speaker options is useful if someone is at my desk or enters the office during a meeting.


    Kat H.

Effortless Communication and Flexible Meetings

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
Its an easy way to communicate and hold important meetings. They can be longer or shorter.
What do you dislike about the product?
No comments, no complaints. I dont currently use zoom anymore.
What problems is the product solving and how is that benefiting you?
We can have face to face interactions with employees who work remotely.


    Kumar P.

Zoom Workplace Offers Effective Collaboration and Event Planning Capabilities.

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace provides effective screen capture and screen recording capability and the conferencing to marketing event planning this platform is excellent.

Easy teams collaboration, content management and Audience engagement and also call tracking through Zoom Workplace.
What do you dislike about the product?
Zoom Workplace is very easy tool with unique friendly interface, easy implementation and the training is simple.
What problems is the product solving and how is that benefiting you?
Helpful conferencing tool, easy projects coordination solution. Even planning, record management and the content creation to engagement management Zoom Workplace is productive.


    Marketing and Advertising

As always, an excellent service, but could be cheaper

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
Honestly? It just works when you need it to. I'm running client demos, investor pitches, and team standups back-to-back, and Zoom doesn't flake out on me. The screen sharing is solid - no lag or weird glitches that make you look unprofessional. Recording feature is clutch for reviewing sales calls later. Plus, everyone and their grandma knows how to join a call, which saves me 10 minutes of tech support every single meeting. The breakout rooms are actually useful when running workshops with different groups working simultaneously.
What do you dislike about the product?
The pricing is kind of aggressive for what you're getting - feels like they're milking the market leader position. Mobile app can be buggy as hell, I've had it crash mid-call more than once which is embarrassing when you're with clients. Battery drain on my MacBook is insane, like it's mining crypto in the background or something. The UI is cluttered with features most people never touch - could use some streamlining. Also, the 40-minute limit on free accounts is annoying when you're trying to get prospects to try it out.
What problems is the product solving and how is that benefiting you?
Main thing - eliminating all the friction around remote meetings. I'm closing deals without flying across the country, onboarding team members in different time zones, and running client presentations without worrying about technical issues. The ROI is solid - no more travel costs eating into margins. Recording calls means I can review objections and improve my pitch. Breakout rooms let me run multiple discovery sessions simultaneously during workshops. It's basically enabling my entire remote-first business model to actually work at scale.


    Consulting

Effortless and Interactive Business Calls

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
Makes taking calls business very easy and interactive
What do you dislike about the product?
Can be a bit clunky if your using it on the web
What problems is the product solving and how is that benefiting you?
Its making taking calls very easy


    Maxx V.

Convenient and User-Friendly, But Laggy Screen Sharing

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for meetings and personal family gatherings. It saves my time and money, and it makes it easy to connect with people from my comfort. I find it convenient and versatile, and it's user-friendly. The initial setup was really easy and user-friendly, so even someone with basic knowledge can do it. It's good.
What do you dislike about the product?
I dislike that the feature of screen sharing lags a lot, there should be a stable bridge installed in servers.
What problems is the product solving and how is that benefiting you?
Zoom Workplace saves my time and money, making it easy to connect with people from my comfort.


    Prathmesh G.

Effortless Collaboration with Top-Notch Audio and Video

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workspace is widely valued for its exceptional ease of use reliable high quality audio and video comprehensive all in one approach to collaboration.Reducing the need to switch between multiple apps.zz
What do you dislike about the product?
It has premium features and added specialised tools can make it expensive. Zoom workspace restricted by time limits.
What problems is the product solving and how is that benefiting you?
Zoom workplace benefits you by increasing productivity, reducing app switching fatigue, improving collaboration through AI assistance and providing flexible tools for managing both physical and virtual workspaces.


    Accounting

The Easiest Meeting Software to Use

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is the easiest to use out of all of the meeting software.
What do you dislike about the product?
My AI note taking feature doesn't always work.
What problems is the product solving and how is that benefiting you?
It is easy to meet with colleagues and clients


    Melissa d.

Essential Tool for Successful Online Teaching

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace allows me to successfully teach online.
What do you dislike about the product?
I haven't found anything I don't like about Zoom Workplace.
What problems is the product solving and how is that benefiting you?
This allows me to teach online with easy and intuitive tools for me and my student.