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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Albert B.

Great for both business and personal use!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
During the pandemic, Zoom became key to staying connected with colleagues and, on a personal note, with friends and family.
What do you dislike about the product?
For the most part, I really don't have any complaints about Zoom.
What problems is the product solving and how is that benefiting you?
For business, we are able to conduct meetings, share documents, videos, powerpoint presentations and even live performances when we weren't able to come together in person. For family and friends, we use Zoom to stay in touch, have gatherings and even for regular games nights.


    Media Production

It's mostly very good although the user functions change from device to device

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Decent quality. Ability to share screens and presentations. Like the filters better than other virtual meeting apps --- that's probably my # 1 reason for enjoying it.
What do you dislike about the product?
The most frustrating part about Zoom is that not all functions are easily accessed, especially once you are in a meeting. Example: Turning on Closed Captioning can be very difficult. Not everyone is going to think of everything they need to do to set up a meeting until they are in a meeting. Having the same user control functions across different devices would be helpful, especially when you are trying to guide another user to turn a function on or off while in the same meeting. The more direct and simple the language, the better!
What problems is the product solving and how is that benefiting you?
Filters. It's important because many virtual meeting platforms are not flattering. If my hair is slightly frizzy, Google Meet makes me look like Pigpen from Charlie Brown, highlighting and accentuating every single hair out of place. So filters that help make people feel more like their normal selves, and hey, even better, helps people feel more confident while they are in meetings.


    Bethel C.

Zoom Church Review

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
That we can have our meetings in the comfort of our homes. Yet still feel connected to the people we are meeting with.
What do you dislike about the product?
I wish we were able to see everyone who is in the meeting on 1 screen. Especially when it's only about 15 people in on the meeting.
What problems is the product solving and how is that benefiting you?
They are bringing us together but still let those who want to social distance still be apart of the meeting/class process.


    Education Management

My experience is well.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very easy to navigate. It is easy to find the information bar as well as use the functions given. Zoom does not require much prior knowledge. You can get a sense of its functions with one use.
What do you dislike about the product?
I dislike that if a meeting has more than 25 people, the page shifts and repeats some of the same faces on the second page if the meeting does not exceed 50 people. I wish that 50 participants could be seen on one page and then multiple pages created if exceeding that number but with only the faces missing from the first page.
What problems is the product solving and how is that benefiting you?
Zoom works better than Google Meets in providing a clearer connection and more functions for better communication. Zoom continues to try and create new functions that will enhance group meetings.


    Shae K.

Online Piano Instruction

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is simple to use so I have more time to focus on my business. Recording is a plus for reviewing and low cost.
What do you dislike about the product?
The downside to zoom is about the Wi-Fi side of the equation. How clear the connection is dependent on my Wi-Fi and the recipients.
What problems is the product solving and how is that benefiting you?
Having my business online gives many more options for customers. Plus, it is a time saver. This results in more revenue.


    Ana Mercedes F.

The Best Video Conferencing Platform

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom offers wonderful tutorials and is easy to use. I appreciate the easy user interface.
What do you dislike about the product?
Zoom is very helpful. At this time, Zoom is meeting my expectations.
What problems is the product solving and how is that benefiting you?
I am unable to work in person, Zoom is keeping me employed. I am able to deliver professional, interactive presentations and meet with clients any time of day. I appreciate the virtual workshops which are helping me to connect to my audience and improve the quality of my presentations.


    Music

Best video meeting platform

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom had allowed me not only to continue working throughout the pandemic but also to allow my business to thrive. As a classical musician who teaches a full studio of students, Zoom has gotten better and better at allowing high quality lessons to continue. As the souund options have increased, high quality music is able to flow across the country between my students and me!
What do you dislike about the product?
I'd love to see even more options for musicians, perhaps the ability to make music together overZoom, rather than needing a separate platform for that. I also wish it was a little easier to send invites.
What problems is the product solving and how is that benefiting you?
Zoom has gotten better about things like the high fidelity music mode and offering greater viewing options. I've really appreciated this as it's made work far more enjoyable.


    Brandi C.

Zoom has been awesome in my business for teaching and couching my students.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful thing for my business from Zoom is the breakout room feature. It allows my students the interact with each other.
I have not used any other competitor. I have only used Zoom.
What do you dislike about the product?
What I dislike about Zoom is nothing. Zoom always works very well for me and what I need to use it for. I think that Zoom could maybe lower the price just a little bit lol
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of me and my business being able to have a classroom setting with multiple students and being able to break down the students into breakout rooms for student interaction.


    Shannon K.

LOVE Zoom for both personal and business!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love the options to chat, as well as the other features like reactions and raising hands.
What do you dislike about the product?
For the downsides, I wish there were more options to interact (i.e., other things similar to the Whiteboard)
What problems is the product solving and how is that benefiting you?
Zoom has helped me to navigate exactly what I need for my business to host trainings and record the trainings that I host so participants can view later than the actual date.


    Roberto S.

Best User Experience

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Amazing user experience, helpful tools and always a great connection
What do you dislike about the product?
The 40 minute time limit with the free account is annoying. Upgrading to the unlimited for $20 a month is well worth it.
What problems is the product solving and how is that benefiting you?
The ability to have a seamless user experience is absolutely necessary. Sometimes work calls can be frustrating based on topics discussed an appraiser experience only adds to that frustration