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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Dhara S.

Is Zoom still worth it? My Honest Take!

  • September 05, 2025
  • Review provided by G2

What do you like best about the product?
Integrated Video + Chat + Whiteboard everything’s in one place. No hopping between apps. Persistent messaging organised by projects or topics keeps conversations focused. Plays nicely with tools like microsoft and google, so your workflow stays uninterrupted. Automatically generates concise summaries and action items after meetings, so no one has to play note-taker.
What do you dislike about the product?
Zoom is a powerful tool but like any platform, it has its quirks and limitations.
Zoom booming and data storage and access.
What problems is the product solving and how is that benefiting you?
I feel there are 3 major problems solved :

Problem 1 : Fragmented Communication Tools
Solution : Zoom workplace brings together video conferencing, team chat, whiteboards and calendar scheduling into one unified platform.

Problem 2 : Remote collaboration Challenges
Solution : Features like remote screen control, persistent chat channels, and collaborative whiteboards make virtual teamwork smoother.

Problem 3 : Time management and Scheduling conflicts
Solution : Smart calendar integration and multi-user hosting options allow simultaneous meetings and better scheduling.


    Nayana N.

The Best Choice for Remote Teams

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Users love Zoom for being reliable, easy, and versatile—whether for team collaboration, classrooms, or professional events. It stands out for its clarity, simplicity, and ability to bring everything into one platform.
What do you dislike about the product?
Best choice, No dislikes as iam working with zoom from past 7years of my career
What problems is the product solving and how is that benefiting you?
Socializing and make more easy


    Evita G.

A Great Way to Host Meetings

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is a helpful tool when hosting a meeting. The features that really solve problems are using the share screen to share your screen and documents that you may need help with or showing a demonstration to another person.

Zoom is easy to integrate and implement on any laptop or desktop computer. You can download the app with easy installation or use your browser to access.

I'm using Zoom at least frequently once a month for staff meetings.

Customer support is very helpful and has many ways of connecting via chat, phone or email when you have an issue.
What do you dislike about the product?
Zoom has tier stages that starts from free to several pay features per month or per year. I miss the days when it was completely free and did not have a time limit as to how long you can be on or host a meeting.
What problems is the product solving and how is that benefiting you?
Zoom is solving all of our problems by helping us to be able to host meetings, conduct trainings and share our screens.


    Maria M.

A Go-To Platform for Seamless Virtual Collaboration

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I've been using Zoom Workplace (previously just Zoom) for over three years both for remote work and collaborating across different departments and time zones. Overall, it has become one of the more dependable platforms for virtual meetings and communication. The audio/video quality is consistently solid, even on slower connections, and recent updates have improved performance and added helpful features like AI-powered meeting summaries, breakout room enhancements, and whiteboarding.
One of the best aspects of Zoom Workplace is how easy it is to onboard new team members. The interface is intuitive, and it integrates well with tools like Google Calendar, Slack, and Microsoft Teams. That said, Zoom can still feel disjointed when switching between its different modules chat, meetings, whiteboard, phone, etc. It sometimes feels like a collection of separate tools instead of one unified experience. Also, Zoom Chat still doesn’t quite match up to Slack or Teams when it comes to internal communication for larger teams.
What do you dislike about the product?
Zoom Workplace is reliable and versatile, especially for meetings and webinars. While there's room to improve the chat and integration across modules, I’d still recommend it to most teams looking for a dependable communication platform. I really like Zoom for meetings, but the platform can feel a bit disjointed like the chat, whiteboard, and phone features don’t fully connect smoothly. The chat especially isn’t as strong as Slack or Teams. Also, some updates can be buggy, and the pricing for extra features adds up quickly. Still great for video calls, but the overall user experience could be more unified.
What problems is the product solving and how is that benefiting you?
Zoom Workplace cuts through remote work friction by unifying your tools and embedding AI across everything. It not only makes collaboration smoother, but also reduces manual tasks, simplifies administration, and helps everyone work smarter no matter where they are. Whether it's scheduling, drafting agendas, or summarizing calls these repetitive tasks pull focus from meaningful work. Zoom’s AI automates them: it schedules follow-ups, generates documents, and provides real-time or post-meeting summaries all within the workspace. Managing several platforms with overlapping features or confusing add-ons can hurt productivity and budgets. Zoom Workplace bundles chat, video, phone, and whiteboard functionalities under one roof, simplifying tech stacks and support needs. As teams split between in-person and remote, coordinating space, presence, and meetings gets tough. Zoom Workplace’s Workspaces tools (desk reservation, visitor management, Zoom Rooms enhancements) streamline hybrid collaboration.


    Radha D.

Service now technical consultant

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
It is good to connect with team virtual and share screen
What do you dislike about the product?
Nothing is bad about zoom workplace, it is Good
What problems is the product solving and how is that benefiting you?
To quickly connect


    Amytes G.

Zoom in to our team

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
Most helpful in using zoom is it is a user friendly and you can use it anytime anywhere.
What do you dislike about the product?
So far since I am using Zoom I don't see any downfall using this
What problems is the product solving and how is that benefiting you?
Arranging meetings with teammate is been easy to us since were using zoom.


    Ajit M.

Streamlined Collaboration, Simplified Workflows

  • September 02, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workspace excels in its ease of use and intuitive interface, making it simple for users of all technical levels to navigate and collaborate effectively. The implementation process is smooth and quick, with minimal setup required, which is especially valuable for distributed teams.

We use Zoom Workspace daily for meetings, chat, whiteboarding, and file sharing — and it consistently delivers a reliable experience. The platform offers a robust set of features, including breakout rooms, calendar integration, and team chat, all within a unified interface.

Its integration capabilities are also impressive, working seamlessly with tools like Microsoft 365, Google Workspace, Slack, and project management platforms. Additionally, customer support is responsive and knowledgeable, helping resolve issues quickly when needed.

Overall, Zoom Workspace has become a central part of our communication and collaboration strategy.
What do you dislike about the product?
Admin controls and reporting could be more granular for enterprise-level needs.
Occasional sync issues between calendar integrations and meeting updates.
Limited customization in the user interface compared to other platforms.
What problems is the product solving and how is that benefiting you?
Zoom Workspace helps us address key challenges around distributed team collaboration, real-time communication, and workflow efficiency. It consolidates meetings, chat, whiteboarding, and file sharing into a single platform, reducing the need for multiple disconnected tools.


    Prakash D.

Zoom Keeps Remote Work Simple

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
I like that Zoom is reliable even with average internet. The interface is clean, and joining a meeting only takes a click. Features like virtual backgrounds and chat make meetings more engaging.
What do you dislike about the product?
At times, the video can lag if too many people are on the call. Also, large meetings can feel harder to manage without advanced controls.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to stay connected with clients and coworkers from anywhere. It cuts down travel costs, keeps projects moving, and helps us run training sessions online without needing physical space.


    Conner P.

LIke it

  • August 30, 2025
  • Review provided by G2

What do you like best about the product?
i like that you can talk to folks on here and just have a fun tie on this
What do you dislike about the product?
nun i like it all the same fr its cool love it so much
What problems is the product solving and how is that benefiting you?
idk fr


    Peter N.

Easy UI for use

  • August 29, 2025
  • Review provided by G2

What do you like best about the product?
Reach out to anyone, very Premium,
The way of recording is very good
What do you dislike about the product?
Limited time to use which affects the Flow of business
What problems is the product solving and how is that benefiting you?
Time limited