Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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I utilize Zoom multiple times a week for self-owned business
What do you like best about the product?
I appreciate the simplicity of Zoom. Logistically, zoom is easy to use. When doing something for the first time, like creating breakout rooms, it is easy to learn.
What do you dislike about the product?
Sometimes zoom does a glitch. As the meeting host, it will not let me start the meeting until the "host" behind the meeting.
What problems is the product solving and how is that benefiting you?
I can continue to do my work with loyal clients hours away. Zoom has helped me keep those connections and business. Which is great because those clients can continue networking for me and I am able to take more business from another city.
Easy to Use and Reliable
What do you like best about the product?
It's easy to use, has the added functions that I need, easy to record and save meetings that I need.
What do you dislike about the product?
I do feel that the cost for a very small business or person is more than I'd expect.
What problems is the product solving and how is that benefiting you?
I'm able to easily jump in to a meeting, share information instantly, schedule meetings, and save meetings.
Denny Daniel review
What do you like best about the product?
The ease of use, able to have multiple people, Able to shut down chat between people
What do you dislike about the product?
The audio is often terrible and video quality is also often terrible. THere needs to be a way to have better quality.
What problems is the product solving and how is that benefiting you?
Being able to reach clients that are far away every week with little effort. Being able to interact with my fans
it has been helpful to our organization throughout the pandemic
What do you like best about the product?
Zoom is most helpful because its easy to navigate. Other platforms are hard to use and require training. Most of our staff have no problem with zoom.
What do you dislike about the product?
The least helpful is at the conclusion of the zoom where it goes to that same screen.
What problems is the product solving and how is that benefiting you?
There are no problems that Zoom is solving for us. It allows those who have to work remote to be able to participate in meetings.
Daily use, little hiccups
What do you like best about the product?
The ease of scheduling meetings and functionality of tools in meetings. Video and audio always seem to come through clearly. Sharing the zoom link with individuals that don't normally use Zoom has never been a factor as they are able to easily navigate the software. I also like how easy it is to schedule meetings for recurring purposes. My company and I always have "standing" meetings. This means we will use the same zoom link for the entire month. This allows team members and attendees to save the meeting link and easily access our last-minute meetings.
What do you dislike about the product?
The ease of use when needing to attend a meeting on my cell phone is nowhere near as seamless as it is on the computer. Sometimes depending on the service available on my cellular I can only attend meetings using audio, however this is an issue with the cellular provider more so than with zoom. Often times when moving a meeting scheduled on zoom to my personal calendar I run into errors and have to input the meeting on my own instead of being able to use the seamless integration. I am sure that this is user error and less of a Zoom error, however, it would be nice to have the function set up easier for multiple calendars.
What problems is the product solving and how is that benefiting you?
It allows me to have business meetings and run multiple organizations no matter where I am on my traveling, or since relocating to the east coast. I also attend many meetings on zoom for outside organizations other than my own. Accessing outside meetings is always seamless. Zoom benefits our team by being able to have one hosting account htat the entire team can access for meetings. It also allows me to use the same account for the multiple organizations that I am apart of.
Amazing video conferencing software!
What do you like best about the product?
Zoom is an amazing resource for conducting webinars and meetings for professional and personal use. The software is easy to use and provides a user-friendly interface.
What do you dislike about the product?
Not necessarily a dislike, but it would be a beneficial feature to include a quick meeting type conference option for those that are looking to have an informal catch-up or meeting with the option for only audio - or a combination of audio and video.
What problems is the product solving and how is that benefiting you?
There are limited resources that provide the capabilities that Zoom offers and it allows me to maintain social interaction and communication in a completely remote job position.
Zoom is great for recording podcast interviews
What do you like best about the product?
I love how easy it is to use Zoom. Being able to share the screen, using the chat during meetings is great for me during group meetings, and it's affordable. The program is so versatile and adapts to all my needs.
What do you dislike about the product?
There are so many settings, that it's hard to know what they all do and what is best for my needs. I get confused sometimes about what certain things do. There are probably features that I don't know about but that would be helpful to me if I knew more about them.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with clients all over the country and a few times in other places in the world. This has allowed me to expand my coaching business and who I can interview for my podcast.
Ease of Communication
What do you like best about the product?
I work with a team of individuals from across the state. It makes it easy for us to communicate and share ideas in a meeting-style setting even though we're not in the same room. Meetings are easy to set up and the links make it easy to share.
What do you dislike about the product?
There are times when my program freezes and I have to shut it down in the middle of a meeting. When that happens I'm not able to get back in using the same link. There have even been times when I'm the host of the meeting and I (the host) get booted but the rest of the team is still able to meet even when I'm logged off. I don't know how this is possible when the host is gone but it has happened.
What problems is the product solving and how is that benefiting you?
Per my previous answer, I hope they're solving the issues regarding having the program freeze. This tends to happen when there area number of people on the meeting.
Driving My Business Forward
What do you like best about the product?
Easy to set up meetings and schedule multiple meetings in advance. I like that I can easily record calls as needed. Love the virtual background and blurred options which allow me to meet from anywhere without anyone knowing where I actually am!
What do you dislike about the product?
On some calls with lots of people, I would like to be able to easily mute and unmute everyone. I believe this can be done but I have to search for it. If calls get too noisy or someone forgets to mute, having the ability to easily mute and unmute people would be helpful.
What problems is the product solving and how is that benefiting you?
Having the ability to easily meet with clients is huge. It's been a total gamechanger for my business!! Seeing a client's face is so important which obviously on a phone call is not possible.
Solution for a small church
What do you like best about the product?
Zoom is easy to use and inclusive. It gives us a way to project the service to our nursery and for parents to monitor the action in the nursery from their seat.
What do you dislike about the product?
It is not easy to use with a single-input sound system. If more than 1 computer has their sound on in the room, it is distorted for everyone.
What problems is the product solving and how is that benefiting you?
We have few people to staff the nursery, and worried about security. But with the Zoom feed, those in the nursery can see the service, and parents in worship can watch their children.
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