Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom has been very helpful in growing my business. Especially during Covid.
What do you like best about the product?
I love all the tools and functions Zoom has added lately. It helps me hold meetings globally and I love the screenshare options. It's also get to beable to have so many people on a meeting.
What do you dislike about the product?
I do dislike having to move settings and windows around when I'm trying to host a presentation.
What problems is the product solving and how is that benefiting you?
Hosting meetings with my team and showing my services to new clients.
Happy customer
What do you like best about the product?
Since the Covid hit the world, we shifted many things at my work to online. Since I work at school, internal meetings, meeting with parents, learning sessions, etc. are all online. Easier for everyone.
What do you dislike about the product?
A bit complicated for the senior users. Dependency on hardwares which the attendees use and sometimes it's hard to navigate for them.
What problems is the product solving and how is that benefiting you?
It's more stable than it used to be.
Easy and convenient to use
What do you like best about the product?
I can have meetings with members from all over the state or country without the need to travel. Zoom is very simple to use and has great quality video and audio.
What do you dislike about the product?
Sometimes things just need to be done in person. I handle meetings where we have to share documents quite a bit and it would be nice to have that be a little easier.
What problems is the product solving and how is that benefiting you?
Zoom solves m need to travel to meet with clients. That is the biggest benefit. I can handle meetings and hearings without leaving my office and charging travel expenses.
Zoom Review
What do you like best about the product?
Easy setup
Access to stream on multiple platforms
Breakout rooms
Easy usage on computer and phone
International capability
Video and audio clarity
Recording options
Access to stream on multiple platforms
Breakout rooms
Easy usage on computer and phone
International capability
Video and audio clarity
Recording options
What do you dislike about the product?
Storage is low even if you have a plan above basic
Pricing is a little high
Pricing is a little high
What problems is the product solving and how is that benefiting you?
Solving the inability to reach clients on an international level, as an independent contractor, zoom has allowed me to expand my business to 13+ countries virtually.
I have had zoom for a few years and have loved the free version.
What do you like best about the product?
Easy to meet with team and clients. I also love how I can pull it up on my phone or laptop. As a traveling business owner, this is clutch at times. I also, like that I can easy have webinars with reminders and calendar invites.
What do you dislike about the product?
I personally dislike how the free version only allows for 45 minutes for 3 or more individuals. For a business owner, that would be you, your client, and your assistant.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with clients and team members all over the world with just a few clicks. It also allows me to be reminded of my meetings. I almost forgot the ability to record consultations and coaching sessions is important part of onboarding and customer service. Whether your client needs something to refer back to or you have a client complaint, having everything recorded is amazing.
Zoom Makes Meetings Manageable
What do you like best about the product?
Zoom is incredibly easy to navigate and use. I started using Zoom for my business when everything moved online at the height of the pandemic and have never looked back!
What do you dislike about the product?
I would love for Zoom to integrate video filters/effects. I have tried using 3rd party applications like Snap Camera as a work around, but everytime Zoom updates (which is often), Snap Camera becomes buggy until they release an update. However, the most frustrating thing about Zoom is trying to connect with people who have never used Zoom before. I have had several meetings get off to a frustrating start because they didn't realize they had to create an account before joining a meeting.
What problems is the product solving and how is that benefiting you?
As a small business owner with clients all over the world, Zoom makes it easy for me to stay connected. Zoom makes virtual meetings feel much more personal, whether you're hosting a webinar or meeting one-on-one.
Effective, easy to use and ubiquitous so most people are familiar even when not tech savvy.
What do you like best about the product?
Simple to use, straightforward for non-tech savvy clients. It works reliably and is so common place now most people are at least some what familiar with it.
What do you dislike about the product?
It can occasionally be clunky, and doesn't work as well on a web platform as it does in the app.
What problems is the product solving and how is that benefiting you?
I use zoom for initial consults and work with clients virtually around the globe. I like that it is commonplace and that most people are at least familiar with it so when suggesting it to clients every one is able to work with it. It's simple, and while not as elegant or speedy as some platforms, it is solid and reliable.
Zoom provides easy access to video conferences
What do you like best about the product?
Obtaining a Zoom license was straightforward. Scheduling meetings in Zoom was simple. Using variable passcodes provides good security for meetings.
What do you dislike about the product?
It would be nice if there were easier ways to allow someone else to host a Zoom meeting I have scheduled. (I have been travelling when a meeting was scheduled and it was difficult for someone else to be able to host my meeting for me.)
What problems is the product solving and how is that benefiting you?
Zoom has allowed organizations I belong to to have access to a technology that would usually cost more than the cost of my Zoom license.
Effective face to face meetings when you can't meet in person.
What do you like best about the product?
The ability to sit in a room "together" to meet and collaborate is great. Seeing other's faces and body language is important in meetings.
What do you dislike about the product?
That you have to upgrade to pro to meet more than 40 minutes.
What problems is the product solving and how is that benefiting you?
The fact that all of my staff and my customers are at a distance. it brings me much closer to everyone.
Zoom works well across various devices
What do you like best about the product?
I find Zoom to function more consistently and with better quality than most other conferencing software I've tried. I also like being able to stream to a variety of platforms from it.
What do you dislike about the product?
Setup of settings and other navigation are different between the browser site, the computer app, and the phone app. It took me a bit to get used to where to find things on each and I sometimes change which I'm using based on where I know how to find a given feature I need.
What problems is the product solving and how is that benefiting you?
I'm building a business designed to create community both locally and broadly. Zoom allows doing that both in private meetings and in public livestreams (among other ways I haven't used yet but will when I get to that point in my business).
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