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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Paul B.

Great connection service in workplace environment

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace pulls everything you need into one space. Instead of bouncing between chat, video, phone, and docs, you can move smoothly through them inside a single platform. That makes it easier to stay connected with a team, keep track of conversations, and switch from a quick message to a live call without friction.
What do you dislike about the product?
I cannot think of any downside to Zoom. It's been working pretty fine for seamless workflow
What problems is the product solving and how is that benefiting you?
Zoom Workplace tackles tool overload, meeting inefficiencies, and the challenges of hybrid work by unifying video, chat, email, docs, and scheduling into one platform with AI support.


    Affan A.

Zoom Workplace Simplifies Communication Yet Demands High System Resources for Some Users

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has been a convenient solution for daily communication and collaboration. It brings together video calls, messaging and file sharing in one space which helps reduce the need to switch between different apps. Zoom offers an intuitive and user-friendly interface which makes it easy for end users to access from any device and anywhere. We can schedule meetings and bring together many employers and employees across the globe. We can give training to the new joiners by sharing the screen. I use Zoom workplace daily in my remote work. It has been the best way for me to stay informed and connected with my team. It is an excellent product, amazing account management team and a great overall experience.
What do you dislike about the product?
I have been using Zoom Workplace from the last 5 years and have never found anything to be disliked. It has always been a great help.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides a collaboration and communication platform. It helps to schedule meetings and virtual calls. With the help of Zoom, users can create a new meeting, as well as join the meetings which were scheduled by other users. It also provides the feature of scheduling a meeting for an upcoming date or month. Under the meetings option, you can check upcoming meetings as well as past meetings to stay updated on them. It also has the option for chat in which users can communicate with each other in meeting as well as chat also, to share the files or for the discussion. It makes the process easy as the user doesn't have to go physically for the meeting which is far away better they can schedule a virtual call with zoom to enforce their work efficiently.


    Joody A.

Zoom has become an essential tool I rely on to run my business seamlessly

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is that I can use it anywhere—whether I’m in the office or on the road
What do you dislike about the product?
I can’t think of a downside to Zoom Workplace—it’s been consistently reliable for me.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the challenge of hosting multiple meetings with people all over the world in a single day, allowing me to collaborate in real time and keep business moving efficiently.


    Christian R.

Zoom really is the pinnacle of digital video communication and meeting

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and low barrier to entry has always made it my preferred choice.
What do you dislike about the product?
Honestly I wish there was just some more customization when it comes to filters but a green screen fixes that mostly.
What problems is the product solving and how is that benefiting you?
How to meet someone face to face but be miles away from them.


    Financial Services

Automated communication through Zoom Workfloe

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace saves my team time by streamlining the way we communicate. Our meetings are quicker and more efficient due to the AI tools provided, such as summarizing meeting info.
What do you dislike about the product?
My company also uses Microsoft Teams for other meetings that are external which makes it difficult. I wish Zoom offered further CRM integration .
What problems is the product solving and how is that benefiting you?
Zoom workplace allows my team to meet with internal team members as well as external clients in an organized fashion. It’s very easy to communicate smoothly and generate actionable insights from meeting details.


    Alba R.

Zoom Workplace

  • September 13, 2025
  • Review provided by G2

What do you like best about the product?
Comprehensive and easy to use. Options provided.
What do you dislike about the product?
Too many windows pop open before Zoom is launched
What problems is the product solving and how is that benefiting you?
not any


    Loretta S.

Zoom is a top-notch video chat with a great competitive price

  • September 12, 2025
  • Review provided by G2

What do you like best about the product?
AI powered communication and productivity, making it great for collaboration. Very easy to use, competitive price with a free version option. Customer support, video and audio recording, various backgrounds with social media integration. You can also share Desktop.
What do you dislike about the product?
Zoom docs has poor spelling and grammar corrections. Connectivity issues which can lag or drop if someone has a weak internet connection. Mobile app connectivity problems.
What problems is the product solving and how is that benefiting you?
The ability to share screens helps during collaboration and external communication. AI helps with transcription which boosts productivity. The video and audio quality also helps with virtual meetings and presentations.


    Information Technology and Services

Best tool for training delivery

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
Zoom helps me solve the challenge of delivering engaging training and webinars to large, multilingual audiences. Its reliability and interactive features—like breakout rooms, polls, and screen sharing—allow me to create dynamic learning experiences that keep participants involved.
What do you dislike about the product?
Technical issues such as unstable internet connections can also affect the experience
What problems is the product solving and how is that benefiting you?
Zoom is helping me overcome the challenge of delivering effective, engaging training and webinars to multilingual audiences across different regions. It allows me to connect with participants in real time, manage interactive sessions smoothly, and ensure that learning content is accessible even after the live event. This makes it easier for me to scale training, maintain high engagement, and provide a consistent experience for all attendees.


    Tusharika K.

A hustle free connection

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to connect with people through zoom. Everybody uses it. It allow you to share screen, control other person screen and helps connecting with people without much hustle. You can schedule call , you can check calendars. It eases your work.
What do you dislike about the product?
zoom has it all. there is nothing to dislike
What problems is the product solving and how is that benefiting you?
It allow to share screen and control the other person screen as well. Also schedule calls and screen recording.


    Yoshio R.

Great application for work sessions

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
I find the interface quite useful, very intuitive and easy to use. I use it every day when making calls and having meetings.
What do you dislike about the product?
The only disadvantage I find is when using Zoom Phone because you cannot remove the keyboard tone when dialing numbers, and it tends to be very annoying auditorily.
What problems is the product solving and how is that benefiting you?
The only thing I find is that you cannot deactivate the sound of the numeric keypad when making calls, which can be very annoying when wearing headphones.