Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Crystal Clear Audio and Stable Video for Natural Conversations
What do you like best about the product?
Zoom generally gives clear sound and stable video, which makes conversations feel more natural.
What do you dislike about the product?
Video and audio quality drop quickly on weak connections, which can disrupt meetings.
What problems is the product solving and how is that benefiting you?
Before tools like Zoom, virtual meetings were clunky or required complex setups. Zoom makes it easy to connect visually and verbally with teams, clients, or groups wherever they are.
Seamless Screen Sharing and Effortless Calendar Integration
What do you like best about the product?
Screen sharing is extremely seamless and the calendar integration is extremely smooth
What do you dislike about the product?
I'm not a huge fan of the limited time for free meetings
What problems is the product solving and how is that benefiting you?
Zoom is a tool which is very commonly used so the network of users is very vast. I am always guaranteed a client will feel comfortable using zoom.
Reliable, Clear, and Effortless Collaboration Across Teams
What do you like best about the product?
I also like how reliable it is meetings start on time, the audio and video are usually clear, and it works well even when the internet isn’t perfect. Overall, it just makes collaboration feel easy and natural, especially when you’re working with people in different locations
What do you dislike about the product?
What I dislike is that it can feel a bit overwhelming at times. There are so many features and notifications that it’s easy to miss what’s actually important or feel distracted.
I also find that long hours on Zoom can be draining back-to-back meetings don’t leave much room to reset. And sometimes, even small updates or changes to the interface take a while to get used to, which can interrupt the flow of work
I also find that long hours on Zoom can be draining back-to-back meetings don’t leave much room to reset. And sometimes, even small updates or changes to the interface take a while to get used to, which can interrupt the flow of work
What problems is the product solving and how is that benefiting you?
Remote collaboration challenges
Working with people in different places used to mean awkward calls, dropped connections, or confusion about who’s doing what. Zoom Workplace puts conferencing, messaging, and teamwork in one place.
Benefit: It’s simpler to stay aligned with the team, whether you’re across the room or across the world.
Working with people in different places used to mean awkward calls, dropped connections, or confusion about who’s doing what. Zoom Workplace puts conferencing, messaging, and teamwork in one place.
Benefit: It’s simpler to stay aligned with the team, whether you’re across the room or across the world.
Effortless Meetings and Seamless Collaboration with Zoom Workplace
What do you like best about the product?
What I like best about Zoom Workplace is its ease of use and quick implementation, as users can start or join meetings with minimal setup and no learning curve. It’s a tool I use frequently because it’s reliable for daily communication and collaboration, offering a strong set of features like screen sharing, chat, breakout rooms, and recordings without feeling cluttered. Zoom integrates smoothly with calendars and other workplace tools, making scheduling and workflow seamless, and while customer support is rarely needed, the available documentation and support options are helpful when issues arise.
What do you dislike about the product?
What I dislike about Zoom Workplace is that some advanced features are locked behind higher-priced plans, which can limit flexibility for growing teams. Occasional performance issues like audio lag or connectivity drops can happen on unstable networks, and the interface, while simple, can feel a bit crowded as more features are added. Customer support can also be slow to respond on non-enterprise plans, which can be frustrating when issues affect important meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of fast, reliable remote communication by bringing meetings, chat, and collaboration into a single, easy-to-use platform. It benefits me by making it simple to connect with teammates from anywhere, share screens, collaborate in real time, and run meetings without technical friction. By reducing setup time, communication gaps, and dependency on multiple tools, Zoom helps me stay productive and focused on work rather than logistics.
Unmatched Quality and Versatility Across All Devices
What do you like best about the product?
I started using Zoom Workplace from covid time and i am still using it. It is very easy to use and it can be used anywhere. Zoom Workplace video and audio quality is unmatched. Even in larger meetings the quality stays same. I love this app as it consists everything that one requires (chats/screensharing/meetings/calendar/ Ai summaries). The best thing about Zoom workplace is that it works across all devices from phones to computers. I also really appreciate the customer service as they act on problems really fast.
What do you dislike about the product?
Honestly, there is not much to dislike about Zoom Workplace. There was a time when i used to use Zoom everyday and it worked really well all the days.
What problems is the product solving and how is that benefiting you?
I can meet people anywhere and at anytime. My primary use of Zoom Workplace is video conferencing. I attend online lectures, meetings and interviews through Zoom Workplace. It helps me to share my ideas using screen sharing. Thus, It helps me to work better during remote work. I never miss anything from lectures/meetings and all thanks to the Ai summaries. Zoom workplace improves productivity, teamwork and communication.
Effortless Collaboration and Exceptional User Experience
What do you like best about the product?
What I like most about Zoom Workplace is its ease of use and its integration with daily work tools. The platform allows for smooth collaboration between teams thanks to its video call, messaging, and workspace features all in one place. Additionally, the audio and video quality is exceptional, even with variable internet connections, and the options for screen and file sharing make meetings and work sessions more productive. The intuitive user experience has reduced the learning curve and facilitated adoption among colleagues and clients.
What do you dislike about the product?
Although Zoom Workplace offers many advantages, one aspect that can be improved is the organization and management of notifications. Sometimes, we receive redundant notifications or ones that are difficult to filter, which can affect concentration. Additionally, some advanced features, such as space management or specific integrations, can be somewhat unintuitive for new users without prior training. Lastly, the resource consumption on older devices can be somewhat high during long video calls.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves several common challenges in remote communication and collaboration. First, it centralizes communication tools (video calls, messaging, and team collaboration) into a single platform, reducing the need to switch between multiple apps and improving the efficiency of daily work. It also facilitates high-quality virtual meetings with reliable audio and video, which is key to maintaining productivity in distributed teams.
Effortless Connection with Superb Video Quality
What do you like best about the product?
I use Zoom Workplace to attend classes and workshops, and it solves the problem of connecting to distant entities, allowing me to easily communicate with the best faculties around the world. I like that the basic version is free and it has good video quality. The initial setup was easy and as smooth as butter.
What do you dislike about the product?
Sometimes I suffer from network fluctuations or setting up a meeting. It would be great if joining any meeting could be made a little more simple by creating a one-time meeting ID instead of using links and passwords.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of connecting with distant entities; I can easily communicate with the best faculties worldwide.
Empowers Collaboration and Seamless Integration
What do you like best about the product?
Zoom Workplace facilitates collaboration and enhances business agility at its best, offering all the features an organization requires. It integrates easily with existing platforms, making implementation straightforward. This enables organizations to provide customer support and hold meetings with end-users both within and outside the company in new and effective ways.
What do you dislike about the product?
The Zoom Workplace app on Android occasionally ends calls or meetings unexpectedly, without any prior warning. When this happens, I have to reopen the app and rejoin the session.
What problems is the product solving and how is that benefiting you?
This tool helps save time when scheduling meetings and allows for a more flexible agenda, making it easier to address every requirement that supports business needs. It also streamlines customer support, project implementation, and corporate training, helping to avoid operational delays and unnecessary costs.
All-in-One Collaboration Platform
What do you like best about the product?
joining or hosting meetings is quick, with minimal setup and screen sharing, recording, breakout rooms, live captions, and AI summaries save time.
What do you dislike about the product?
Chat and document collaboration are not as strong as some dedicated tools like Slack or Google Workspace
What problems is the product solving and how is that benefiting you?
Zoom Workplace consolidates video meetings, messaging, phone calls, calendars, and file sharing in one platform.
Comfortable and adaptable interface, although sometimes a bit slow
What do you like best about the product?
Simple and comfortable interface, adapts according to your needs
What do you dislike about the product?
It can be a bit slow at times or rough
What problems is the product solving and how is that benefiting you?
Last-minute meetings at work, I can attend from the PC or the cellphone.
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