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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Abhishek P.

Excellent Collaboration and Effortless Usability

  • January 03, 2026
  • Review provided by G2

What do you like best about the product?
The collaboration tools are robust, and the platform is easy to use.
What do you dislike about the product?
There are some limitations when it comes to offline collaboration, and I also have certain concerns regarding security perceptions.
What problems is the product solving and how is that benefiting you?
The follow-up after meetings has been disappointing.


    Abhishek j.

User-Friendly, Time-Saving, but Resource-Heavy

  • January 03, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace easy to use and very easy to manage meetings. I appreciate that we don't need many apps for calendar, meetings, and chat. I like that Zoom Workplace provides AI free of cost, which saves us time as it directly adds dates and tasks to the calendar. Overall, I think this app is the best for meetings and any type of educational purpose, and my team found it very easy to understand.
What do you dislike about the product?
I don't like that it takes more space like heavy software and slows down our device.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace because it simplifies managing meetings and chat without needing many apps, and it saves time by adding dates and tasks directly to the calendar.


    Denise F.

Effortless for Presenters and Participants Alike

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
Ease of use for both presenters/meeting organizers as well as participants.
What do you dislike about the product?
Notifications to participants of a private chat message coming to them. Often overlooked by participants so there must be something about how those notifications come/are received.
What problems is the product solving and how is that benefiting you?
Easy way to meet with groups of participants for professional development support our online content.


    Gabriela A.

Seamless, Reliable Communication for Remote Teams

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Zoom Workplace is how seamless and reliable it is for daily communication. Video meetings, chat, and collaboration tools are all integrated in one place, which makes it easy to stay connected and productive, especially in a remote work environment.
What do you dislike about the product?
Occasionally, Zoom Workplace can feel a bit overwhelming due to the number of features, and some settings are not always intuitive. However, once you’re familiar with it, it works very well overall.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of keeping communication and collaboration centralized, especially for remote and hybrid teams. By combining video meetings, chat, and collaboration tools in one platform, it reduces the need to switch between multiple apps. For me, this means smoother communication, fewer missed messages, and more efficient meetings, which helps me stay productive and connected with my team.


    Vishnu P.

Screen Share Recording with Note-Taking Is Invaluable

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
Screen share recording with the taking notes option is really useful.
What do you dislike about the product?
The video quality of that recording is a little poor, not HD or 4K
What problems is the product solving and how is that benefiting you?
We can use whiteboard, chats and live video at once. Easy to collaborate remotely worldwide.


    Rupesh G.

Effortless Scheduling and Seamless Collaboration

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
The websites are smooth to use, making it easy to schedule meetings from anywhere. Any number of people from the same organization, as well as individuals, can join, provided they have permission from the host.
What do you dislike about the product?
At the moment, I don't have any dislikes about this product. All of its features are truly impressive.
What problems is the product solving and how is that benefiting you?
This platform addresses issues such as team hosting and makes it easy to create meetings. Additionally, it allows us to share our computer screens with one another directly, without needing any third-party tools.


    Sahil A.

Reliable, Easy-to-Use Virtual Meeting Solution

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for professional meetings, team collaboration, and client communication, and it really helps with virtual meetings, screen sharing, and maintaining clear communication. I like the reliability and ease of use, and I find the meeting quality impressive. The features like screen sharing, chat, and recordings integrate smoothly into my daily workflows, making it practical for professional use. I also appreciate how easy it was to get everything set up initially.
What do you dislike about the product?
There are times when performance depends heavily on internet stability. Some features could be streamlined further to reduce distractions during busy workdays.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve remote communication and collaboration challenges, enabling smooth virtual meetings, effective presentations, in-meeting chat, and real-time interactions with my distributed team.


    Jorge G.

Exceptional Stability and Quality for Seamless Remote Collaboration

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is the stability of the platform and the high quality of video calls. Even in meetings with many participants, the connection remains reliable, with clear audio and video, which makes communication more effective and professional.

Another strong point is how easy it is to organize participants into breakout rooms. This feature is very intuitive and allows meetings, workshops, and team sessions to be structured in a practical way, improving engagement and collaboration.

Overall, Zoom Workplace provides a smooth, dependable experience for both small meetings and large group sessions, making it an excellent tool for remote communication and teamwork.
What do you dislike about the product?
One aspect I like least about Zoom Workplace is that the platform is not always very intuitive, especially when navigating different views and settings during a meeting.

I also experience some difficulty seeing the participants when I am sharing my screen or presenting slides. Switching between the presentation and the participant view is not always seamless, which can make interaction and engagement harder while presenting.

Improving the usability and presentation view options would make the overall experience more fluid and user-friendly.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of reliable remote communication and collaboration, especially for teams and groups that need to meet online frequently. It provides a stable environment for video calls, ensuring clear audio and video even with many participants.

A major benefit is the high quality of meeting recordings. Being able to record video calls with good audio and image quality allows sessions, trainings, and important discussions to be revisited later, shared with others, and documented properly.

Another key advantage is the ability to create breakout rooms, which makes it easy to promote interaction and collaboration among participants. This is especially useful for workshops, trainings, and group discussions, as it enables more focused conversations and increases engagement.

Overall, Zoom Workplace helps make online meetings more effective, interactive, and well-organized.


    Mayank J.

Exceptionally Simple UI, Perfect for Effortless Video Meetings

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
The user interface and user experience are very straightforward. It's so simple that even a 10-year-old child could use it without any trouble. Additionally, I find it excellent for video conference meetings. And we can easily integrate in any website or sysem.

I'm frequently using this for my meetings.
What do you dislike about the product?
Sometimes, it's difficult to use the whiteboard feature. Additionally, when someone is working on the whiteboard, we can't see who is making the changes. The video conferencing background also does not function properly.
What problems is the product solving and how is that benefiting you?
It addresses a major problem with whiteboards and screen sharing. The screen sharing feature is very smooth and easy to use. Previously, I had issues with screen sharing, but this has made the process much simpler. Its ease of use really stands out.


    Alex M.

Versatile and User-Friendly with High Participation Limit

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for communication and team meetings, and sometimes for casual calls with friends. The virtual backgrounds feature is really useful for hiding visual clutter, keeping focus on the speaker. I also like the higher participation limit, which allows larger meetings to occur effortlessly. There used to be an option to check if users hadn't alt-tabbed out, which helps ensure people are paying attention. Setting up Zoom Workplace was very simple.
What do you dislike about the product?
Zoom being largely based in china leads to some security concerns and data privacy among users.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to participate in virtual conferences and team meetings that I would otherwise miss. It helps manage distractions with virtual backgrounds, supports large meetings with high participation limits, and allows gauging user attention.