Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
User friendly, lots of options.
What do you like best about the product?
I like the different features that can be used during zoom calls. The white board, sharing screen and recording are especially great. Everything is user friendly and easy to use.
What do you dislike about the product?
Would like to have more options to interact with each other on both sides.
What problems is the product solving and how is that benefiting you?
Being able to connect with clients and therapists while still at home.
Can be Glitchy but the Best Thing Smoking!
What do you like best about the product?
I most like the features that Zoom offers to engage participants and learners. Use of a variety of reactions to the use of the whiteboard for all learning types.
What do you dislike about the product?
I most dislike Zoom's glitchiness. For example, when folks can't get into the room using the correct link, there's not a lot of ready solutions or support.
What problems is the product solving and how is that benefiting you?
Zoom offers a way for me to teach courses and also engage people socially who are in different parts of the country - even the world. I can attend online learning too.
Its an everyday part of my working and personal life
What do you like best about the product?
It can be anytime/ and (almost) anywhere. Immediate (no pauses in conversations). You can have your preferred background.
What do you dislike about the product?
Setting up the meetings can take time: whether to do it through Outlook or directly through Zoom is often the issue. Generally for work emails, it is best to do it through Outlook where you have everyone's email contacts.
Feezing of screens.
Feezing of screens.
What problems is the product solving and how is that benefiting you?
Cuts down time and cost of traveling outside of the office. Enables working from home to be more readily possible. (both during and following the worst of the Covid pandemic).
On a personal level: I can talk to my family on the other side of the world whenever we need to.
On a personal level: I can talk to my family on the other side of the world whenever we need to.
Most reliable and intuitive video conference system
What do you like best about the product?
I used to use Google Meet for video conf
What do you dislike about the product?
I used to use Google Meet for video conference needs and it was always problematic. Zoom is an infinitely better product that I rely on for my remote client work.
What problems is the product solving and how is that benefiting you?
As a primarily remote agency, I depend on reliable video conferencing in order to get work done. Combined with the intuitive interface that makes it easy for myself and my clients to navigate, it's essential for my business.
Great Features. Make Access Easier.
What do you like best about the product?
Sound quality is always good as is visual. There are numerous flexible features. I like the breakout rooms. I like that I can require a password when needed. I like that I can record and have a transcript.
What do you dislike about the product?
It is unclear if you can record all the breakout rooms. It seems tedious to access Zoom. I'd like access to be as easy as Google Meets - instant, no barriers - for most of my meetings. I would like the transcript to line up with the video so that I can search for text and find where it is in the video. If this exists, I'd like it at my fingertips.
What problems is the product solving and how is that benefiting you?
Collaborating and getting clear with clients regarding what is needed. Meeting efficiently and optimizing the fact that everyone on the call has access to multiple screens of information. Looking professional (and younger than I am - thank you for that filter). Creating online workshops with breakout groups for public meetings. We are able to effectively lead public meetings and dialogues about sensitive topics, including policy development. We are able to effectively present slides.
easy to use
What do you like best about the product?
I have used Zoom for both personal and business video calls as well as for recording for my podcast. It is easy to use and set up and my experience has been fairly consistent over the years.
What do you dislike about the product?
Does require high-speed internet to work correctly, which has been a challenge at times when traveling. Sometimes the connection has been a little glitchy, especially with sound/audio.
What problems is the product solving and how is that benefiting you?
Being able to meet "face-to-face" with clients or colleagues without having to be in person to do so. This has been a huge benefit to my online business over the years.
Zoom works well for me
What do you like best about the product?
I like the options. I didn't know this till recently but there are many zoom apps you can download and use that are super helpful.
What do you dislike about the product?
I wish it were free for over 40 minutes. And sometimes I have trouble arranging the breakout rooms.
What problems is the product solving and how is that benefiting you?
It's great to have a personal link. I hold my meetings as well as my workshops on zoom.
Zoom: Educating Young Scholars
What do you like best about the product?
The most helpful thing about zoom is the quality of the platform: I can always see, hear, and draw easily on the virtual whiteboard for my tutoring students. It's also reliable; I've never had to cancel an appointment due to technical issues. Lastly, it's extremely user-friendly for both adults and students alike--even students as young as four who are learning to read online. Ultimately, it's an incredible piece of technology that allows me to operate my tutoring company LaurelAcademics.org from home and help kids all over the world.
What do you dislike about the product?
The webinar features are not immediately user-friendly; however, this grew easier over time. Additionally, The scheduling features can be frustrating, especially when you're trying to schedule a recurring meeting but on multiple days (ie, a meeting that occurs every Monday and Wednesday would have to be set up as two different meetings, etc.). I also the platform offered more webinars, focused on how to innovatively use zoom in new, inspired ways.
What problems is the product solving and how is that benefiting you?
Zoom allows me to help All demographics of students, from those who struggle in school to those who excel and desire deeper opportunities to learn. I can teach from home, on my schedule, and across the world, which is very convenient and fulfilling.
Best option when it’s needed!
What do you like best about the product?
I love how easy and seamless it is, and all the features it has.
What do you dislike about the product?
I wish it was easier to see the options and features your specific account has at any time.
What problems is the product solving and how is that benefiting you?
Ability to meet with people both for business and pleasure all over the workd. From work meetings to chats with my students and birthday parties for friends, Zoom has done it all!
Saves so Much Time
What do you like best about the product?
Very stable and easy to use. Many have used it during the Covid lockdown, so there is very little need to train people on how to use it.
What do you dislike about the product?
No issues at this time. From the many updates, they seem to be fixing bugs that show up.
What problems is the product solving and how is that benefiting you?
It allows us to make initial sales calls quickly and cheaply to prequalify the customer. More appointments in less time increase our ROI. We also use it to support our clients without needing to make onsite visits.
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