Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Necessity for Larger Groups
What do you like best about the product?
We often have meetings with 10 or more people. I've used other services where the quality of the video and the sync get really bad with that many people. With Zoom it's always been very clear and even when someone has a poor connection the meeting doesn't get off track.
What do you dislike about the product?
Right now there isn't anything that I would say that I dislike.
What problems is the product solving and how is that benefiting you?
We are an agency that has 10+ clients. While we use Google Workspace for our email and docs, Zoom has been our go to for reliable video meeting with clients. Connection is always good, video and sound are good, and presentations seem to work better than any other platform we've used.
Best of the best for reliable video conferencing
What do you like best about the product?
After using just about every video service out there, Zoom continues to be the most reliable and easiest to use. Screen sharing is better by far than competitors, both easier and with more control over sharing exactly what you want.
What do you dislike about the product?
The 'Webinar' feature is good but could be better. Ultimately, we wanted control over the exact view that everyone would see, with the ability to pin certain speakers on top of a presentation and also record the webinar in the exact same manner. This is possible but proved difficult and the viewers can change their view, which creates issues when they say they're not seeing the correct view. Perhaps this has improved since we last attempted in early 2021.
What problems is the product solving and how is that benefiting you?
With the need for reliable video conferencing, Zoom continues to prove itself as the top platform. We need a platform that provides a consistent, quality experience with solid video and ease of use; Zoom delivers that.
Ease of use is Zoom's strength
What do you like best about the product?
Zoom was something that much of the world learnt how to use during the Covid 19 pandemic. And as a result, many businesses caught on too. The greatest strength for Zoom lies in it's simplicity of use. The interface is clean and it is easy to use the basics, such as changing backgrounds, and so on.
What do you dislike about the product?
I would suggest that the pricing for Zoom is a bit steep, especially for smaller businesses. That said, as long as the initiating party had a full license, the other parties can benefit from Zoom meetings of unlimited duration. Also, the more advanced features such as breakout rooms are not intuitive - either that or a better tutorial format is needed to educate people onto the greater features.
What problems is the product solving and how is that benefiting you?
In a period where most businesses have adjusted to employees having a balanced week of working from home and in-work days, Zoom, alongside Microsoft Teams are possibly the two greatest boons for meetings.
Zoom Supports my Small Business
What do you like best about the product?
I like that there are many features, and I appreciate that it is very reliable structurally. I rarely have trouble with lagging and other issues that arise with other video chat platforms.
What do you dislike about the product?
I think that sometimes, it is difficult to find the "raise hand" function. It would be helpful to have it as a bigger icon and somewhere more intuitive. It takes me a while to raise my hand, and it may be beneficial to have it automatically unraised after I've unmuted for more than a given time.
What problems is the product solving and how is that benefiting you?
Zoom helps us take meetings with people all over the world, any time. It makes scheduling very easy as it integrates with my calendar as well. I like having my own personal meeting room.
It is great!
What do you like best about the product?
I use it just about everyday and it always works great! Never run into any issues. Easy to use and the visuals are always great. I prefer it over teams or google.
What do you dislike about the product?
Sometimes the internet issues are annoying. Overall, I rarely have any other issues so there is not much to dislike. There are also a low number of filters to choose from.
What problems is the product solving and how is that benefiting you?
The main problem would be the lack of transportation for clients and using zoom it makes it so much easier to meet with anyone anywhere and it also saves a lot of time.
Zoom is a necessary part of life now!
What do you like best about the product?
I love Zoom because I am able to join meetings no matter where I am because I can use my phone, tablet or PC. The process is smooth and streamlined at all times.
What do you dislike about the product?
I wish Zoom would do automatic updates every time I open up Zoom rather than me having to ask if there are any updates necessary consistently. This makes Zoom hard to keep up with any bug fixes or the ability to make certain I have the most up-to-date version.
What problems is the product solving and how is that benefiting you?
I am a member of Toastmasters International and the ability to be able to join any club meeting around the world has given me the ability to meet people from around the world that I would not have met otherwise because of the ability to connect.
Zoom Has Kept Us in Business During the Pandemic
What do you like best about the product?
The ease of use, particularly for our less-technical users. And the security features that kept our meetings free from disruptions.
What do you dislike about the product?
Sometimes Zoom was a little slow to react to security issues, but they really got it together as time passed and they adjusted to the huge influx of new users.
What problems is the product solving and how is that benefiting you?
We needed a platform to move our meetings and classes online. We tried Google Meet and Microsoft Teams, but neither worked as well for us as Zoom did.
There’s a reason it’s the industry standard!
What do you like best about the product?
I like how easy it is to use and that even non-tech-savvy clients can download it and use it without much direction. I also like how everyone knows what Zoom is! It makes communication smooth.
What do you dislike about the product?
I wish there were more fun and interesting tools we could use to collaborate!
What problems is the product solving and how is that benefiting you?
Even though email and chatting is king in business communications, a digital face to face meeting is invaluable in understanding each othe.
Easy to use for admins and users
What do you like best about the product?
Zoom makes it easy to set up meetings and webinars, to record events, and to enable event registration. It's a great tool and almost everyone is familiar with it, which makes it convenient for users. I love the Outlook plug-in that enables me to schedule Zoom meetings from Oulook. Customer service is usually helpful as well.
What do you dislike about the product?
Adding additional admins has been difficult; it never seems to work correctly. And you can't have multiple accounts with the same email.
What problems is the product solving and how is that benefiting you?
It makes it very easy to schedule, conduct, and record video meetings.
Amazing Meeting Tool
What do you like best about the product?
Easy to use on mobile or desktop. Love using zoom for live webinars, parent meetings for school, and quick design meetings wit clients. Zoom is my go to video tool for weekly life as a freelance web designer.
What do you dislike about the product?
I dislike the waiting room feature sometimes but figured out which setting to adjust to get the outcome I needed.
What problems is the product solving and how is that benefiting you?
Zoom is solving having meeting without being in the same location. It benefits me since I am a remote worker who has two toddlers.
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