Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Zoom is a reliable high quality platform
What do you like best about the product?
User-friendly, many features for communicating and sharing.
Record feature to capture audio and video is a huge help.
I've found it preferable to other conferencing platforms like WebX
Record feature to capture audio and video is a huge help.
I've found it preferable to other conferencing platforms like WebX
What do you dislike about the product?
using the chat is occasionally a little clunky
It would be great to be able to direct chat comments to less than the whole group but more than one person at a time
It would be great to be able to direct chat comments to less than the whole group but more than one person at a time
What problems is the product solving and how is that benefiting you?
Makes it wonderfully easy to connect for professional as well as personal reasons
Being part of an international research group, and especially during the pandemic, it's been a valuable resource
The record function is a huge help
Being part of an international research group, and especially during the pandemic, it's been a valuable resource
The record function is a huge help
Communications Business
What do you like best about the product?
I can talk to anyone anywhere anytime. It is the primary tools I use to conduct my business and build my market space while serving clients.
What do you dislike about the product?
When folks don't have strong enough internet - that must be fixed - it should be similar to post office.
What problems is the product solving and how is that benefiting you?
Overcoming barriers due to Covid restrictions and accessibility to business opportunities.
I DO IT FOR THE EXTRA CAPABILITIES
What do you like best about the product?
HONESTLY, I LIKE THAT I CAN CONTROL WHAT
What do you dislike about the product?
THE THING I LIKE LEAST ABOUT ZOOM IS THAT I CANNOT SET THE USA AS MY COUNTRY FOR MEETINGS. I HAVE TO CONTINUALLY ADD IT AND MINE ALWAYS APPEARS AS FRANCE INSTEAD.
What problems is the product solving and how is that benefiting you?
I REALLY LIKE BEING ABLE TO DRAW ON THE PRESENTATIONS AND USE THE SCREENS IN A WAY TO HELP MY CLIENTS BETTER UNDERSTAND THINGS.
I AM GOOD AT UTILIZING TOOLS LIKE DRAWING ETC. IT HELPS ME VERY MUCH WITH MY CLIENTS AND GETTING MY POINTS ACROSS.
I AM GOOD AT UTILIZING TOOLS LIKE DRAWING ETC. IT HELPS ME VERY MUCH WITH MY CLIENTS AND GETTING MY POINTS ACROSS.
Zoom is a boon!
What do you like best about the product?
Quality video and audio, plus intuitive controls. Zoom kept me connected both personally and professionally during the pandemic, and has changed the way I continue to connect. There is no going back.
What do you dislike about the product?
I can't think of something that isn't helpful!
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of wasted time spent traveling to meetings and attending meetings at odd times, as created by attendees being in different time zones, for instance.
Easy to use Tech Resource
What do you like best about the product?
Zoom has been an excellent platform for our small and medium size group meetings – it is easy for everyone to use with minimal coaching; closed captioning is readily available. It is easy to record meetings and save chats. Whenever I have had a problem, the answers are either in the support section of the website OR I have also had prompt and thorough answers by email from Zoom staff. I also use Zoom with school groups and it is widely accepted by many school systems.
What do you dislike about the product?
Frequent updates can sometimes delay people getting into a meeting....
What problems is the product solving and how is that benefiting you?
More efficient meetings when people are in multiple locations
Life with Zoom is here to stay
What do you like best about the product?
Our business uses Zoom for roundtable discussions, workshops, staff meetings, and quick one-off meetings with vendors. It's easy, universal, and a great value. The competitor we've used is Google and they don't have the options we need.
What do you dislike about the product?
There are many redesigns of where things are and how to access, and although they tend to be helpful, it's frustrating to get used to one setup and then need to relearn it.
What problems is the product solving and how is that benefiting you?
Our business is built around bringing people from all over the world together. We would not be able to have the sessions we have in person and have such a global level of participation.
An easy way to go live on the internet
What do you like best about the product?
Zoom is an easy way for you to hold meetings online or share events online or conduct training online. I doubt we will ever stop using Zoom for some types of meetings - it is just too convenient. It is easy for people who are not technically adept to use. It makes us look good online.
What do you dislike about the product?
If only we could use multiple cameras when creating content thru Zoom. And better control the audio levels of videos. Addressing these issues would be a huge help. It would also be helpful to be able to set individual passwords for zoom events inadvertently changing the password for previously scheduled events.
What problems is the product solving and how is that benefiting you?
We are able to include in our meetings and activities team members who are not able to travel to our location. We are able to create good-looking content and share it online.
Perfect platform for my weekly online class
What do you like best about the product?
During Covid my in person art class complete halt. During Covid my my in person art class completely came to a halt. He was thanks to zoom that I was able to continue teaching art online. Not only that I was also able to teach students that were outside of my own city. The zoom not only help me to continue my art class business and also expanded it.
What do you dislike about the product?
I would love to be able to share images on chat. That way I can share inspirations and ideas for my art class when folks join the class. I still have to continue to do that on email or on phone chat which is not convenient.
What problems is the product solving and how is that benefiting you?
It lets me teach my art class from the comfort of my home. My students can also do the same. Zoom has expanded my art business to students outside of my city.
Easy to use and has many valuable integrations!
What do you like best about the product?
I love the fact that Zoom integrates with a variety of other systems and platforms such as Zapier; Google Calendar etc. It makes automation tasks a dream to create.
What do you dislike about the product?
The only thing I don't like is something I swear Zoom used to have as a feature, and that was giving people the ability to join a Zoom meeting on their computer without having to download the application; ie join via browser. I'd love this to come back.
What problems is the product solving and how is that benefiting you?
Lockdowns and isolation would have completely destroyed my business if it wasn't for Zoom. I was able to stay productive and run my business almost as nothing had changed.
SOLID AND DEPENDABLE PRODUCT
What do you like best about the product?
I never have to worry that something will go wrong with the platform when I am using it to conduct business. I hold meetings and webinars where the attendees are less savvy with technology than I am. They find it easy as well - basically a click or two and they are in.
What do you dislike about the product?
Your tech support used to be very fast and helpful; not so much anymore. That said your support documents have improved over time and tech support is not needed as much.
What problems is the product solving and how is that benefiting you?
I run webinars using the meeting platform where I have experts teach career development professionals about new information and new techniques and tools. I could not do this without Zoom. Since so many of my colleagues use Zoom so the familiarity takes away the headache of helping people get into the room, use the chat feature, etc. The platform is inexpensive and accessible to many.
showing 8,441 - 8,450