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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Angel R.

Instant Team Communication Made Easy

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
Able to contact my team very quickly either through the chat feature or calling. Also, very easy to schedule calls and meetings.
What do you dislike about the product?
I don't have anything I dislike about Zoom Workplace.
What problems is the product solving and how is that benefiting you?
Delays in getting in touch with my team members.


    Kunal M.

Crystal-Clear Video Calls for Large Groups

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
It allows large number for participents to join with clear voice and video conference.
What do you dislike about the product?
Some times while sharing screen the page get stucked.
What problems is the product solving and how is that benefiting you?
Easy connection with colleagues especially in work from home job and also in remote studying.


    Suraj A.

Let's use Zoom Platform

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
Many number of participants can join easily
What do you dislike about the product?
I have NOT found any yet till date. Everything I like about Zoom
What problems is the product solving and how is that benefiting you?
Virtual classes at school and college


    Ashley D.

All-in-One Collaboration Made Effortless with Zoom Workplace

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how everything is integrated into one platform. Video meetings, chat, file sharing, and scheduling all work smoothly together, which makes collaboration easy and efficient. The interface is user-friendly and reliable, even for larger meetings.
What do you dislike about the product?
While Zoom Workplace is very effective, some features can feel overwhelming at first due to the number of tools available. Occasional updates also change the layout, which takes time to adjust to.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve several key communication and collaboration challenges we face as a staffing firm. First, it brings team meetings, candidate interviews, and client calls into one reliable platform, eliminating the hassle of switching between multiple tools. This centralization streamlines our workflows and saves time. The high-quality video and clear audio make remote interviews and client discussions more professional and effective.

Additionally, the built-in chat, file sharing, and scheduling features enable our recruiters and coordinators to stay aligned in real time, even when working from different locations. This improves our responsiveness to candidates and clients and helps us manage fast-moving job placements more efficiently. Overall, Zoom Workplace enhances communication, boosts productivity, and supports better coordination across our teams.


    Lauren D.

Effortless and Familiar Platform for External Meetings

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
It's easy to use and a platform that people are familiar with so I can use it for external meetings.
What do you dislike about the product?
There was a time when a recording bug caused an important meeting to not get recorded.
What problems is the product solving and how is that benefiting you?
A simple way to video conference and screen share at a reasonable cost.


    Vinny S.

Essential Platform for Effortless Meetings

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I like the ease of use of Zoom Workplace. I'm very used to using it, and it's the only platform I use now for meetings. I appreciate that we can have multiple people on one call, and obviously, we can see each other. I also find the breakout rooms facility very useful, and I've utilized it before. The call recording feature is fantastic. Additionally, the AI transcription capability is amazing, as it helps transcribe meetings, eliminating the need to take notes manually.
What do you dislike about the product?
Nothing comes to mind
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for work meetings as it allows multiple people on a call with video. The breakout rooms and call recording are fantastic, and the AI transcription is amazing.


    Mark F.

Exceptional Video Quality and Feature-Rich Communication Platform

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace excels in facilitating communication through call conferences, offering high-quality video and clear audio for all participants. One of the advantages of using Zoom Workplace is the wide range of features it provides. It's easy to use and the helpful links via customer supports helps a lot. We use it from time to time.
What do you dislike about the product?
There really isn't anything negative to mention. In fact, Zoom Workplace is truly the best!
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps Blacklane address several key business challenges by enabling seamless internal and external communication, improving collaboration across globally distributed teams, and increasing operational efficiency. It supports real-time coordination between teams, reduces reliance on fragmented communication tools, and enhances productivity through integrated meetings, chat, and collaboration features. As a result, Zoom Workplace helps Blacklane maintain high service quality, faster decision-making, and effective cross-functional alignment in a fast-paced, international operating environment.


    فاطمه .

Easy and free, but with some interruptions.

  • January 05, 2026
  • Review provided by G2

What do you like best about the product?
I love Zoom Workplace because it is easy to use and has few problems. It is also available at any time and free, which I greatly appreciate.
What do you dislike about the product?
Sometimes, for example, it hangs and sometimes it disconnects and reconnects during the meeting.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is easy to use and has few problems.


    Tanya S.

Outstanding Video, Audio, and AI Quality

  • January 04, 2026
  • Review provided by G2

What do you like best about the product?
Delivers best quality video audio and AI.
What do you dislike about the product?
Should have more security safety(causes Zoombombing)
What problems is the product solving and how is that benefiting you?
Screen sharing, high quality video and audio


    Wale F.

Effortless, Reliable Meetings Every Time

  • January 03, 2026
  • Review provided by G2

What do you like best about the product?
easy to connect, friendly and very reliable source for organizing meetings and video conferences
What do you dislike about the product?
i am not sure if there is anything right now to be dislike the software
What problems is the product solving and how is that benefiting you?
It brings chat, meetings, file sharing, and announcements into one platform, reducing the need to switch between multiple tools.