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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Nithya M.

Zoom: The most flexible video conferencing platform

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom meetings are more flexible compared with other platforms. Its video quality is one of the main features. Virtual Whiteboard is one of the best features of zoom. Session recording is very helpful for the Users.
What do you dislike about the product?
I don't have any particular dislike about zoom. because all the features are very useful.Sometimes face delays in streaming HD videos. Otherwise no issues with zoom. I'm so happy with zoom.
What problems is the product solving and how is that benefiting you?
if I am attending meetings in public places. I can record the session for future reference. So it is very useful for me and I can access the video anywhere at any time.


    Cindy H.

Zoom is great for remote working!

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
That it allows me to work remote. Email is great but sometimes you need a face to face meeting to explain things in more detail, and/or to get a better read of someone's opinion and support on a matter. Being able to share a screen, especially with spreadsheets, yeah, I'm a beancounter, while being able to verbally explain the results makes it easier for others to understand. I find that people don't read a lot of detail in emails so this is a great tool in my profession.
What do you dislike about the product?
I wish the setup screen was easier to access when you are on a Zoom call and that the virtual backgrounds worked better. (Often times you can see your hair vibrating when using them.
What problems is the product solving and how is that benefiting you?
I'm not sure what problems Zoom is trying to solve. I haven't brought any complaints to Zoom personally.


    Charlie C.

Zoom is the life blood of my business.

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is user-friendly, feature-rich, and reliable.
What do you dislike about the product?
Nothing major. Reliability is only an issue when you have a weak internet connection. When there is an issue with connectivity, it is hard to determine if the problem is on your end or with the other person.
What problems is the product solving and how is that benefiting you?
Zoom allows me to easily communicate seamlessly with people from all over the world. I rely on Zoom for sales calls, presentations, and for educational purposes.


    Armi O.

Seamless!

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very user-friendly especially for those who are not very tech savvy. It's easy to learn, and uncomplicated even for those who are not very familiar with video calling.
What do you dislike about the product?
The video call interface can be ramped up a bit, instead of just looking at boxes, maybe there's something more fun Zoom can design for trainings, classes, events, etc.
What problems is the product solving and how is that benefiting you?
Communication. Before Zoom, there are mundane things you will need to communicate through a face to face meeting. Now, everything can be communicated through Zoom!


    Gail N.

Zooma zooma zooma!

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
What I like best about zoom is that I can meet anywhere and always share what is on my computer.
What do you dislike about the product?
I do miss the in-person meetings. It's easy to gauge people easier when you are in the same room as they are.
What problems is the product solving and how is that benefiting you?
It is keeping me safe from covid and allowing me to interact and share info over the screen any time I want. It is allowing me to be more productive


    Diane P.

Easy to use, universally understood by users.

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to use. The most difficult part is getting the app installed. After that, my clients just have to click on the link to get started. Zoom can integrate with a bunch of different programs.
What do you dislike about the product?
Closed Captioning needs to be improved. Sometimes it's confusing when I'm sharing my screen to be able to see my clients and monitor their understanding at what is being taught.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of connecting virtually from wherever you are. I have clients all over the united states that I can reach via Zoom. It also allows me to share what I need to show my clients easier. (I love using visuals)

Recording is easy. I can record my podcasts, webinars, videos, and course content with Zoom and download it to work with later.


    Michael W.

Zoom works!

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom allows me to conduct business, Bible Study, and connect with family and friends. There are several benefits with working with Zoom because I am able to share information from my computer, as well as sharing music or audio with those who are in the Zoom meeting.
What do you dislike about the product?
The downside is the limits for not upgrading your Zoom account. For instance, you can use 40 minutes with Zoom Free Account, but in order to have more minutes, a webinar, or breakout rooms, I must pay more.
What problems is the product solving and how is that benefiting you?
Zoom has numerous updates that cause Zoom to work better each time. This benefits me because it lets me know that the Zoom staff is continuing to improve Zoom. Because of these updates, helps me to conduct better business meetings.


    Liliana G.

Great Platform for presentations

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I'm able to gather a large group onto a presentation and have the opportunity to see them; making it interactive.
What do you dislike about the product?
The time limit for the individuals that do not pay monthly premium fees
What problems is the product solving and how is that benefiting you?
The opportunity to condense time by reaching a larger amount of individuals at one time. The opportunity of not having to drive to individual locations.


    Performing Arts

It is user-friendly and reliable. It has helped me a lot for work and personal communication.

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
It takes seconds to set up a one-time meeting or recurring meetings. It's very easy to invite others. And there are a lot of options in the settings to customize the session.
What do you dislike about the product?
When playing music (I teach dance classes on Zoom) the sound and the image are not always in sync. Even playing the sound through the computer doesn't always work well. Sound could be improved.
What problems is the product solving and how is that benefiting you?
It is making it possible for me to work from home and to reach my international students without having to travel as much. It's more convenient and cost-effective.


    E-Learning

Zoom is easy to set up and use on a variety of computing platforms

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
The fact that it is available on many computing platforms and has feature parity between them. It is also easy to set up on each platform.
What do you dislike about the product?
I'd like it to have auto-caption features built into the software like Microsoft Teams. I would also appreciate an upgrade in video quality (but I realize that depends on a user's computing platform).
What problems is the product solving and how is that benefiting you?
It is providing a way to share programming and presentations all over the country for the organization I am working for. Zoom has given us the ability to reach individuals who can't attend our programs in person.