Zoom
Zoom Communications, Inc.External reviews
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Better than other platforms
What do you like best about the product?
It has always run more smoothly than other videoconferencing platforms I have used. Audio is clear.
What do you dislike about the product?
One minor grudge -- pop-up notices on the screen that hamper or block what I am trying to get to. Annoying when I am in a hurry to join a meeting quickly and it slows me down. (And I never read the pop-ups because they never appear at a convenient time, so it's kind of a pointless nuisance.)
What problems is the product solving and how is that benefiting you?
Zoom is the primary way I meet with students, so it is a key tool for me. (and it is also nicer than the telephone for talking with friends.)
Great Service - Better than Teams!
What do you like best about the product?
I particularly like the transparent ability to record meetings and the transcript element.
What do you dislike about the product?
No further improvements from me - save for once again I would like a more prominent timer and the ability to move windows - namely order the people in the meeting myself.
What problems is the product solving and how is that benefiting you?
Zoom tends to be much easier to use for client's compared with Teams. People are content to download an app on the phone, whereas teams doesnt seen to help. The create an account section is very easy.
Works seamlessly with Calendly and my business
What do you like best about the product?
Sharing my screen, regulating control beforehand with settings like passwords, customizable waiting rooms, and now the whiteboard feature are all intuitive and work seamlessly. It also integrates perfectly with Calendly.
What do you dislike about the product?
Occasionally I will have to adjust the settings for things like default audio and video. I use a mac and often will end up using my blue yeti microphone and headset setup as opposed to my wireless AirPods. There's often a moment when I am not sure if the other person can hear me.
What problems is the product solving and how is that benefiting you?
The ability to be able to brainstorm, write notes or drawings, or work through content on the new whiteboard feature has aided in communication when my clients cannot draw on their own devices with a local app. I often use my iPad and apple pencil to elaborate or draw something out, similar to drawing on a napkin when in person.
Zoom is a very reliable communication platform
What do you like best about the product?
As a meeting platform, Zoom provides tools for meeting organizers that make presenting materials to others simple and easy. Whether it's having the ability to be able to sit down and drive through deliverables with clients by sharing your desktop or having the option to record meetings to the cloud (in order to provide video playback for your team or meeting participants at a later time), Zoom is a trustworthy resource. These two features alone are some of the better features that Zoom offers.
What do you dislike about the product?
One of the features that I currently dislike about Zoom is that the quality of their playback videos could be better. Right now, the resolution of the playback video depends on the camera quality that the participants in the meeting are using. Having a built-in setting that would allow people to encode videos at a higher resolution (such as an NVIDIA encoder) would help keep videos at a consistently higher resolution.
Secondly, the addition of a built-in teleprompter add-on feature would be great. Since most presenters are using a teleprompter to do their presentations, it would be extremely convenient if Zoom allowed users to use one inside their platform. That way users wouldn't have to run third-party teleprompter software side by side with Zoom.
Secondly, the addition of a built-in teleprompter add-on feature would be great. Since most presenters are using a teleprompter to do their presentations, it would be extremely convenient if Zoom allowed users to use one inside their platform. That way users wouldn't have to run third-party teleprompter software side by side with Zoom.
What problems is the product solving and how is that benefiting you?
Zoom's focus on convenience when it comes to scheduling meetings and providing security for those meetings (in the form of passcodes and admin rights) has provided both our team and our clients with peace of mind. Our clients understand that when it comes to their confidential project content, our meetings are safe and secure.
Use it Every Day
What do you like best about the product?
Everyone knows how to use it these days and it's better to be face to face virtually than on the phone - I love the enhance appearance feature lol
What do you dislike about the product?
There is not scheduling component like Calendly and I have to manually enter zoom calls to get links (my meeting room doesn't work for how I use it)
What problems is the product solving and how is that benefiting you?
I can now take clients from anywhere I. The US instead of only in my city which is increasing my revenue opportunity
A Great Application
What do you like best about the product?
What I like about Zoom is the simplicity of the app. I use it for literally all my digital calls now even if its work related because how easy it is to use for everything.
What do you dislike about the product?
Zoom does have its flaws though. i know my webcam is the best model ever but somehow my image comes out washed and grainy even after i mess around in the settings on zoom.
What problems is the product solving and how is that benefiting you?
Zoom is solving the issue of working from home and collaboration and also making it easier to connect with many people at once without leaving home, especially since covid
Zoom: an accessible platform for all
What do you like best about the product?
easy connection, user friendly, excellent for facilitation online.
What do you dislike about the product?
when you join in on another zoom pro or site where they've disabled features to facilitate, you can't see your name to make adjustsments
pronouns should be a prompt on it in the joining a mtg questions
it would be great to build in presenter view to have notes on ppt available without having to use advanced screen selection.
it would be also great to have a default mute when the mic is clearly being loud or disruptive sound wise
pronouns should be a prompt on it in the joining a mtg questions
it would be great to build in presenter view to have notes on ppt available without having to use advanced screen selection.
it would be also great to have a default mute when the mic is clearly being loud or disruptive sound wise
What problems is the product solving and how is that benefiting you?
helping us meet the need for worker collaboration and providing online education to members
The New Meeting Place
What do you like best about the product?
Zoom is easy to use and has a variety of options for people who are not used to tech meeting places. Because Zoom is widely used across the globe, it is the best new meeting place.
What do you dislike about the product?
At times, security can be better. I have experienced more than one Zoom bombing
What problems is the product solving and how is that benefiting you?
Meeting with colleagues in different states (time zones) has been a high cost for companies and agencies. Zoom solves the travel costs and keeps employee meeting/travel times to a minimum.
Incredible new way to conduct interviews
What do you like best about the product?
It is easy to use. I like the fact that it allows me to conduct interviews with ease and there is no time limit.
What do you dislike about the product?
I am not sure how private it is. Once when I was in court there was a lot going on with my camera as if someone was hacking it. But that only happened once. I do not like all the repeat reminders. I think people with iPhones have difficulty getting my invitations in proper format.
What problems is the product solving and how is that benefiting you?
It makes having meetings and signing documents that have to be witnessed so much easier. It saves on travel time and therefore enables me to be more efficient in my practice.
Probably the best option -- but still not great
What do you like best about the product?
I think the features within a meeting are all pretty good, and user-friendly. I like the way that the videos are laid out and all of the options that you have for different views.
What do you dislike about the product?
The actual Zoom website is incredibly confusing. Any time I want to update my profile, create meetings, or manage meetings with lots of guests, it's a total pain. I almost always have to google how to find things because it is impossible to locate what I'm looking for.
What problems is the product solving and how is that benefiting you?
It is great for connecting with people in different locations -- obviously something that became increasingly important within the last few years. I use it for school and work and appreciate the ability to connect.
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