Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom
What do you like best about the product?
This platform is easy to use for both customers and administrators.
Altered and adjusted backgrounds are beneficial
Altered and adjusted backgrounds are beneficial
What do you dislike about the product?
Continued price increases are impacting my decision to continue using the product.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with clients globally, create team meetings, and hold educational calls.
One of the three most important tools in my daily work
What do you like best about the product?
Zoom offers me a reliable video conferencing service that I use daily. The quality is good; breakouts come in handy in workshops, and reactions help to engage participants. Compared to other video conferencing services I like the video quality and filters. I don't even have to put on make-up because it's already in the studio effects.
What do you dislike about the product?
Sometimes it seems difficult for people to connect to the audio. However, I'm not sure if that is an issue of Zoom or their hardware or skills. It also takes a bit to switch between breakout rooms, that could be a bit more fluid.
What problems is the product solving and how is that benefiting you?
I work remotely as a coach and with a distributed team. Zoom keeps us connected. It is the basis for my remote coaching and workshop. If it wasn't for Zoom I would either have to travel or acquire clients locally, both I don't want.
A business essential
What do you like best about the product?
Zoom is incredibly easy to use and has a great workflow, you make an appointment or boot it up to access one already in your calendar and it's straight into where you want to go. As host it's incredibly useful to organise breakout rooms, recordings, and control the mics and cameras of participants if you're in the middle of an event, I've used Zoom for dozens of webinars and presentations through the pandemic, and will continue to do so now that I live and work far from the office.
What do you dislike about the product?
The functionality around not being able to notify a Zoom host that you're waiting in the waiting room of their other meeting whilst they have one in progress elsewhere can lead to you having to use alternate forms of communication to remind them they're running over. It would be nice if they received popups or notifications on the dashboard to say people are waiting to get into the meeting the host is supposed to be in!
What problems is the product solving and how is that benefiting you?
It's highly beneficial for team networking, and really the first and only main problem is keeping us connected whilst we work remotely. I do not like monitoring software, and even something like Slack does this, despite not being exactly designed for it, but with Zoom, because of the ease of workflow you feel like you're only a few clicks away from your colleagues and an essential decision.
Zoom Review
What do you like best about the product?
Zoom is simply just easy. Its interface is user-friendly, loads quickly, versatile across different devices (cell phones, laptops/Macbooks, PC's, etc) and looks clean and professional. It is easy to invite others to meetings, especially just by sending a link. Having a conference is easy by muting everyone so that only one person is speaking at a time. Zoom has a bunch of advanced settings and options like screen sharing and whiteboard use for presentations. It is an amazing tool! Zoom is so much better than Microsoft Teams, Go To Meeting, Skype or WebEx.
What do you dislike about the product?
Some of the settings are difficult to find and it's not always clear where settings are located. Otherwise, Zoom is an incredible application.
What problems is the product solving and how is that benefiting you?
Zoom is making it possible to meet anywhere and at any time. Set up is fast and easy and users can use a variety of devices to log in (cell phone, laptop/Macbook, PC, etc).
Better than most video conferencing plafforms
What do you like best about the product?
It never glitches, video quality is decent, I love that you can adjust for light, easy to share screen, and very easy to put people into breakout rooms
What do you dislike about the product?
A lot of professionals are discouraged to use the Zoom app because of alleged security breaches, if you send a file participants have to download it to their device and can't just view it
What problems is the product solving and how is that benefiting you?
I am a training facilitator and when the pandemic started, I had to move my training to the digital world, and I still deliver my sessions on Zoom mostly
My Zoom Meetings Experience
What do you like best about the product?
Very friendly and easy to use. I have installed it on my mother's phone for our monthly family meetings before and taught her how to use it. She quickly learned it quickly and was able to use it without any problem.
What do you dislike about the product?
Cons
The only issue I want to see updated is the room feature. I want to access our chat room, files and documents even after meeting but unfortunately tahts not possible till now once this issue is fixed then there won't be any limitations.
The only issue I want to see updated is the room feature. I want to access our chat room, files and documents even after meeting but unfortunately tahts not possible till now once this issue is fixed then there won't be any limitations.
What problems is the product solving and how is that benefiting you?
Reasons for choosing Zoom Meetings
It's widely used with my clients in Africa.
Reasons for switching to Zoom Meetings
I wasn't getting a good experience with the interface and the product itself. I was getting the same information as the other reviewers but the interface was not easy to use.
It's widely used with my clients in Africa.
Reasons for switching to Zoom Meetings
I wasn't getting a good experience with the interface and the product itself. I was getting the same information as the other reviewers but the interface was not easy to use.
ZOOM BOOM
What do you like best about the product?
I love how multifaceted zoom is when it comes to hosting meetings, joining meetings, sharing your screen for presentations and being able to choose different filters and virtual backgrounds to add privacy or to enhance your face.
What do you dislike about the product?
There aren't too many features I don't like but I believe there's always room for heightened security and keeping the customers' information safe from 3rd parties or hackers who have infiltrated zoom meetings in the past. I personally and thankfully haven't been a victim of that.
What problems is the product solving and how is that benefiting you?
Well since the pandemic it was extremely difficult to connect with business partners and team members due to the shutdown. However, we still had a business to run. Zoom has played a pivotal part in helping me connect with business partners and foster relationships as far as the west coast from the east coast region. Without zoom I'm not sure how I would have accomplished that goal
Zoom is a great and affordable tool
What do you like best about the product?
Ease of use and control. Easy to explain to our older users.
What do you dislike about the product?
Would like a few more features unlocked at my price level.
What problems is the product solving and how is that benefiting you?
It's allowing us to have important church meetings and services for those who can't physically be in person.
I am also able to bring my family together from long distances.
I am also able to bring my family together from long distances.
A must have tool in my business
What do you like best about the product?
Zoom allows me to meet with clients wherever they are in the world. Apart from chatting, we can easily share screens so I can help them practically and also share documents.
What do you dislike about the product?
The follow up emails could have better options for segmenting and personalisation.
What problems is the product solving and how is that benefiting you?
Apart from chatting with clients, we can easily share screens so I can help clients practically and also share documents.
Excellent and very professional platform to hold meetings, workshops, or presentations
What do you like best about the product?
Zoom has been incredibly easy for me to navigate. I am not as technically savvy as others so I rely on easy-to-follow instructions when scheduling appointments or events on Zoom.
What do you dislike about the product?
The downside of Zoom is that if I forget to unclick boxes for the waiting room or passcode those I am meeting with have to remember to write it down prior to logging in.
What problems is the product solving and how is that benefiting you?
Zoom assists with connecting me to people who live far away or can not for some reason meet in person. They have virtual backgrounds that are helpful and assist me in creating a professional backdrop no matter where I happen to be logged in to Zoom.
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