Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Ease of Use / Intuitiveness
What do you like best about the product?
Even non-technical users say Zoom Workplace is quite simple to set up and to operate: joining calls, scheduling meetings, sharing content are fairly straightforward.
What do you dislike about the product?
Some settings or controls are not intuitive; things like managing permissions in large webinars is more steps than users expect.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves fragmented communication, tedious manual tasks, and scheduling headaches by unifying chat, video, phone, and calendar tools. It boosts team alignment, saves time, reduces costs, and enables seamless remote work—all while simplifying workflows with AI-powered summaries and integrated collaboration features.
Great tool for online meetings ad conferences.
What do you like best about the product?
User-friendly interface with simple meeting setup and joining process.
Works across devices (desktop, mobile, tablets, and web browser).
No steep learning curve—participants can join with just a link.
Works across devices (desktop, mobile, tablets, and web browser).
No steep learning curve—participants can join with just a link.
What do you dislike about the product?
When there are 2 schedulings in the same time slot and you are the owner, participants can't join if the owner is in a parallel booked meeting.
What problems is the product solving and how is that benefiting you?
Problems Zoom Workplace Addresses
Fragmented tools & app overload
Many teams use separate tools for video, chat, phone, document editing, calendars, whiteboards, etc. That leads to switching between apps, misaligned information, lost context, and inefficiencies.
Having too many tools also increases costs (subscriptions, management, training) and complicates integration and IT maintenance.
Inefficient meetings and collaboration
Meetings often lack good preparation, follow up, and actionable outcomes. Information shared in meetings (or chat) gets lost, duplicated, or not acted on.
Asynchronous work and collaboration across time zones is difficult: getting people aligned, catching up, seeing decision-points, accessing shared materials.
Wasted time on administrative / repetitive tasks
Tasks like writing meeting summaries, scheduling, following up, hunting down files, or aligning chat threads are tedious and drain time.
Fragmented tools & app overload
Many teams use separate tools for video, chat, phone, document editing, calendars, whiteboards, etc. That leads to switching between apps, misaligned information, lost context, and inefficiencies.
Having too many tools also increases costs (subscriptions, management, training) and complicates integration and IT maintenance.
Inefficient meetings and collaboration
Meetings often lack good preparation, follow up, and actionable outcomes. Information shared in meetings (or chat) gets lost, duplicated, or not acted on.
Asynchronous work and collaboration across time zones is difficult: getting people aligned, catching up, seeing decision-points, accessing shared materials.
Wasted time on administrative / repetitive tasks
Tasks like writing meeting summaries, scheduling, following up, hunting down files, or aligning chat threads are tedious and drain time.
Reliable
What do you like best about the product?
We use Zoom workplace, to host and produce webinar content, it allows to record our calls at a good quality to be used later on.
What do you dislike about the product?
I use both for work Zoom and Meet, and to me Googles call service feels more intuitive and easier to use.
What problems is the product solving and how is that benefiting you?
We can use or calls as collateral to later promote on different channels
Zoom Workplace: Intuitive, Seamless, and Highly Recommended
What do you like best about the product?
I appreciate Zoom Workplace for its excellent web conferencing functionality, intuitive setup, and simple user access features. I enjoy the seamless integrations with Slack, Airtable, and Google Calendar, along with the effective AI notetaker. The video conferencing quality, screen sharing, and noise-canceling abilities are particularly impressive.
What do you dislike about the product?
Support is not easy to get
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to simplify scheduling and hosting meetings, offering intuitive web conferencing, easy screen sharing, and background noise cancellation. Its integrations with Slack, Airtable, and Google Calendar enhance productivity, and the AI notetaker and user-friendly interface benefit my workflow significantly.
Great software for online meeting
What do you like best about the product?
Everyone used this for and easy to use and modified as our requirement like mute, voice, set timming privercy
What do you dislike about the product?
Currently nothing to any nagative for this on my used
What problems is the product solving and how is that benefiting you?
Need high internet
Solid Features, Setup Could Be Improved
What do you like best about the product?
I love using Zoom because of the integration, the AI tools, the chat features, and the overall design. These elements greatly enhance my experience and are a big reason for my continued use. I also appreciate the platform's global reach and the possibility of sticking with it again.
What do you dislike about the product?
I found the setup process to be difficult. There was confusion around obtaining and sharing the meeting code after setup, which made the process cumbersome. Additionally, reaching a global audience through Zoom Workplace is costly.
What problems is the product solving and how is that benefiting you?
I love using Zoom Workplace for its global reach, AI tools, integration, and design, though setup can be challenging.
user friendly platform for online meetings
What do you like best about the product?
zoom workplace makes virtual meetings webinars and team collaboration really easy and smooth what i like most is how simple it is use even for people who aren't very tech savvy the video and audio quality are very reliable and sharing your screen works without any hiccups it also connects well with tools like google calendar and slack so setting up and managing meetings feels effortless features like breakout rooms and the whiteboard come in handy too especially for keeping teams engaged during workshops or training sessions
What do you dislike about the product?
zoom workplace works well overall but slow updates hidden features and time limits on free group calls can be frustrating
What problems is the product solving and how is that benefiting you?
zoom workplace solves the challenge of remote collaboration by providing a reliable platform for meetings webinars and teamwork it reduces the need for travel keeps communication seamless, and enhances productivity with features like breakout rooms whiteboarding and smooth integration with other tools
Intuitive, Reliable, and Packed with Useful Tools
What do you like best about the product?
Zoom Workplace has become my go-to platform for meetings and collaboration. The interface is clean, modern, and incredibly easy to navigate, which makes onboarding new users a breeze. I really appreciate how intuitive the tools are—from screen sharing and breakout rooms to chat and whiteboarding—everything feels seamless and reliable. The platform strikes a great balance between being powerful enough for professional use while staying simple enough that anyone can jump right in without a learning curve. Overall, Zoom Workplace makes virtual collaboration effortless and efficient.
What do you dislike about the product?
The only minor issue I’ve experienced, and this may not be unique to Zoom, is that when transitioning between platforms like Teams and Zoom, my camera and microphone settings occasionally get out of sync. It’s a small inconvenience compared to the overall performance, but worth noting.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes virtual collaboration simple and effective by providing an intuitive interface and reliable tools that allow meetings to run smoothly without a steep learning curve. It solves the problem of complicated or clunky platforms by offering seamless screen sharing, breakout rooms, and chat features in one place. This ease of use saves time, reduces frustration for new users, and helps our team stay focused on the content of the meeting rather than troubleshooting technology.
Athean Streamline Process
What do you like best about the product?
its easy to use and very user friendly. I love how quick I can make dials daily, easy to implement and learn when haven't used previously etc.
What do you dislike about the product?
No transcript options when a phone call has taken place.
What problems is the product solving and how is that benefiting you?
Caller ID is wonderful when a client calls me back when I have made other dials in between that last call.
Making Remote Work Easier with Zoom Workplace
What do you like best about the product?
Zoom Workplace is a reliable and user-friendly platform for communication and collaboration. Its high-quality audio/video, breakout rooms, screen sharing, and seamless calendar integration make remote teamwork smooth and productive—a great tool for meetings, training, and daily collaboration.
What do you dislike about the product?
While Zoom is reliable, frequent updates and occasional heavy resource usage can be inconvenient
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of staying connected and productive in remote or hybrid work settings. It brings teams together through reliable video meetings, screen sharing, and breakout rooms, making collaboration smooth and efficient. The benefit is better communication, faster decision-making, and the ability to work effectively with colleagues and clients anywhere in the world.
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