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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Consulting

Standard Office Tool

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
Zoom has been not only convenient but almost "life-saving"! It's easy to send the invitations (use the add-on tool) and connect to meetings reliably not only by the host but all participants. For additional security, you can add a passcode and/or admit users to the meeting. The sharing setting is great (flip the switch so you don't always have to permit participants each time to share documents, especially when you're collaborating in a group, plus you can save the chat and record the meetings as needed. Zoom is the one tool, I do not have to worry about joining 15 minutes early to allow for "hiccups" with downloading the software each time my system has an update which has caused me to be late in joining other web meetings.
What do you dislike about the product?
I am thinking hard about this one as there isn't a downfall. Maybe please don't raise the subscription price?! :)
What problems is the product solving and how is that benefiting you?
Zoom helps with collaboration and is most useful for networking and client meetings. It’s also easy and intuitive to use for participants, eliminating the need to work with a participant on the steps for connecting to a meeting. Great for sharing documents and walking through presentations.


    Akdogan B.

Easiest Meeting

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy it is to connect with people—meetings start quickly, everything’s in one place, and it just works without much hassle.
What do you dislike about the product?
Sometimes it feels a bit cluttered, and too many notifications or features can be distracting when I just want to focus on a meeting.
What problems is the product solving and how is that benefiting you?
It helps keep communication in one place, so I spend less time switching apps and can get things done faster.


    NITIN G.

Seamless Connectivity and Outstanding Audio-Video Quality

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
The connectivity is seamless, and the GUI options are excellent. The audio and video quality are both outstanding.
What do you dislike about the product?
The UI could benefit from further refinement to make it more user-friendly. Additionally, the background options could be improved, and I find the webinar features somewhat complicated.
What problems is the product solving and how is that benefiting you?
Effective communication with business clients and the availability of learning sessions make it possible for us to conduct our discussions virtually. This approach allows us to save significant costs by avoiding travel and logistics, and it is also highly flexible for working across multiple geographies.


    Consumer Services

Outstanding Experience with This Software

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
The main thing is how easy it is to use and how widely used it is
What do you dislike about the product?
sometimes getting logged in with passwords can be a faff
What problems is the product solving and how is that benefiting you?
easy to gather together a group for training and have it recorded for future use


    Consulting

Reliable Platform for Meetings and Training

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
This is a useful and dependable place for attending meetings and participating in training classes.
What do you dislike about the product?
I have no complaints about Zoom; it has consistently proven to be reliable for me.
What problems is the product solving and how is that benefiting you?
Nowadays it is important to have virtual workplaces for both meeting and trainings.


    Sajeth P.

Effortless Networking with Impressive Connectivity

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
being able to connect with vast networks
What do you dislike about the product?
can sometimes be laggy but overall great
What problems is the product solving and how is that benefiting you?
connecting virtually


    Toshim S.

Easy to use and reliable for daily work

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
This software is extremely user friendly and dependable. Meetings start up quickly, and both the audio and video quality are consistently good. Screen sharing functions smoothly as well. I appreciate having both chat and meetings integrated in one platform, as it really helps me save time.
What do you dislike about the product?
At times, the app seems somewhat heavy and consumes a significant amount of system resources. Additionally, some of the advanced settings are not particularly intuitive, which means it can take a while to understand how to use them. I also find that the notifications can occasionally be confusing.
What problems is the product solving and how is that benefiting you?
This tool addresses communication and meeting challenges by centralizing everything in a single location. It helps save time and streamlines collaboration, making it much easier to work together.


    Shelley P.

Video Meetings Are Useful, But Privacy Concerns Remain

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
i have had meetings on zoom with other companies, i can see the people if i need to
What do you dislike about the product?
i don't like it when people are looking at me while in the meeting
What problems is the product solving and how is that benefiting you?
I am having good interaction during the meetings. I like the way I can see the other peoples screens.


    Endrit M.

Outstanding Audio, Visuals, and Collaboration Features

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
the quality of voice and figure is great. sharing documents on screen. dividing attendees on groups (randomly or selectively). changing the background without any green bckground.
What do you dislike about the product?
loggin sometimes bothers and I don't understand why/ Usually when I click the link to join sometimes goes to the browser and sometimes to the app. It might be me not understanding how it works, but I have seen some attenders having problems to loggin
What problems is the product solving and how is that benefiting you?
bringing people who are far together, even when they drive on their phone or from their computer.


    Vaishali S.

Excellent for Global Collaboration

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
Zoom is a great way to interact with multiple users at a time from different time zones
What do you dislike about the product?
Too less features which they need to work on
What problems is the product solving and how is that benefiting you?
Multiple users can be added at an ease