Zoom
Zoom Communications, Inc.External reviews
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Zoom is an essential tool for our Marketing Agency
What do you like best about the product?
Zoom is a Universal tool that people from any level of tech knowledge can use. We use it to stay connected with clients from other states or to meet more frequently.
What do you dislike about the product?
Sometimes the audio quality can be less than ideal, but Zoom has done a lot to decrease the number of audio issues. There is not much to complain about the platform.
What problems is the product solving and how is that benefiting you?
If we cant stay connected with our clients, it is difficult to serve them to the level that we would like. Zoom helps us stay connected through audio and video.
The most reliable for group programming
What do you like best about the product?
I have used Zoom for online live course delivery since 2015 and have found it to be the most reliable - I don't have to fear having to spend time on tech troubleshooting that detracts from getting started with group sessions.
What do you dislike about the product?
There is definitely a learning curve with setting up live courses on Zoom and figuring out which features are best for your purposes (and how to find them), but this is inevitable with any service. I think some of the features could be displayed in more intuitive places. I find I have to teach the same basic features to new clients repeatedly (i.e. how to blur their background, etc.), which tells me that they are housed in awkward places where even tech-savvy people have difficulty.
What problems is the product solving and how is that benefiting you?
I work with people from all corners of the globe and Zoom is the standard for live meetings. I know it works in almost any area of the world.
Everything I need for working with clients
What do you like best about the product?
The best thing about using zoom is the seamless way it integrates with so many other tools and apps. I can have my Dubsado scheduler create client meetings for me automatically in zoom, sync with my calendar so I'm never overbooked, and record client meetings automatically so I don't have to remember to do it. Plus, the ability to add third-party apps is a game changer. Transcripts and note-taking add-ons let me capture all the details I'll need later while staying present and focused in the moment.
What do you dislike about the product?
I haven't had any real issues on my end, but I have worked with people who've had trouble connecting or installing the zoom app.
What problems is the product solving and how is that benefiting you?
As a brand designer working with clients remotely, a video meeting solution is critically important to me. I need to connect with my people in real time and see their faces at certain points in my process, and zoom makes this really easy in most cases. In addition, as I mentioned before the integration with my client management software helps me stay organized and prevents overwhelm, and the third party apps that can add transcripts and notes to a recording are gold.
Best video software
What do you like best about the product?
I like how seamless everything is. I rarely experience any glitches and the software is easier to use.
What do you dislike about the product?
Really can't think of too much not to like about zoom. Maybe one day the video technology will get to a point where we have no connection errors or feedback delays.
What problems is the product solving and how is that benefiting you?
Zoom is the only video software we use. Our group has experienced issues in the past with other video software platforms. We are more productive using zoom.
Keeping connected with clients
What do you like best about the product?
Zoom provides a great way for me and my clients to stay connected that is easy to use, familiar, and flexible. THis provides me with greater ability to help those who need it.
What do you dislike about the product?
Sometimes clients are confused about their need to install Zoom before use, which can make them uncomfortable.
What problems is the product solving and how is that benefiting you?
Zoom allows me face-to-face real-time communication with clients and potential clients from all over my state with no travel time, and increased flexibility.
Long Time Believer
What do you like best about the product?
What I like best about Zoom is the presentation POWER. I have been using Zoom for: Simulcasting live training events for those who cannot attend in person. This beats Webex and Teams hands down. How do you say, I've tried the rest ... I'll stick with the best. Great pricing too! I have 2 paid accounts and 2 free accounts.
What do you dislike about the product?
I cannot think of anything that is a let-down. The add-ons with games and such is "next level" thinking.
What problems is the product solving and how is that benefiting you?
Zoom helped immensely with keeping in contact during the pandemic, and has become "the new normal" in business. Reduces travel, yet keeps the team together. In my personal life, we have even had dance parties and costume parties over Zoom that were a blast!
We use Zoom weekly!
What do you like best about the product?
The ease of use, and the overall production of the video and audio during the meetings we hold on Zoom every single week.
What do you dislike about the product?
There are times that it does seem the connection/video quality is lacking so meetings are forced to be run without video. It could be our connection, but that happens infrequently but frequently enough to the point that I do not believe it is a connection issue as much as it is a Zoom issue that particular day.
What problems is the product solving and how is that benefiting you?
Zoom has made monthly meetings with current clients a breeze. We have been able to not only stay in contact with our clients so much more, but I have also been able to expand our company's reach and employees outside of our area. It has been a huge benefit for us.
BEST SERVICE EVER
What do you like best about the product?
how easy it us to use, and no downtime. I find that the background blur tool is great so no one sees your house and it feels more professional. This makes it easier to focus as well.
What do you dislike about the product?
nothing, zoom works really well i have not had any issues with zoom. I think the one thing that can be better is being able to add users at a cheaper price point
What problems is the product solving and how is that benefiting you?
being able to communicate long distance and seeing people's faces across the world. This makes it so much easier for my team to do their job and understand what we do and why.
Zoom runs my business
What do you like best about the product?
Zoom has been the backbone of my company. We love how easy it is to use, and integrate into all our day-to-day activities. It makes everything we do at my company simplified for communication.
What do you dislike about the product?
There is very little that I dislike about zoom. I think the only issue I have with zoom is that there are so many features to toggle on and off in settings. Sometimes I have to play with the system before it grows the way I want.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of having to have a physical location for meetings or trying to talk to prospects in person. My project managers, leaders, and sales team all use zoom to meet across the globe without issues.
Easy to use and very high call quality
What do you like best about the product?
Zoom is "always on" and intuitively easy to use. Plus, the image quality is great.
What do you dislike about the product?
The only issue I have is that, when I embed a zoom link in an Outlook calendar invite and then, later, move that meeting around (e.g., schedule changes), the Zoom link goes "stale" and no longer works... and can't be removed from the invite.
What problems is the product solving and how is that benefiting you?
Makes it easy to conduct workshops remotely, which means less travel for me.
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