Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Easy to use, rarely have problems
What do you like best about the product?
I like the ease of use, and it's common around the world so my patients have all heard of it, and have used it.
What do you dislike about the product?
The microphone drops the first few seconds of what someone says EVERY TIME!!!! This makes it really hard because I have to keep asking them to repeat themselves.
What problems is the product solving and how is that benefiting you?
Communication with patients around the world.
Great way to have collaborative meetings without requiring everyone to be in the same space.
What do you like best about the product?
~Ability to meet collaboratively without being in the same location.
~Ability to share files/screens, etc. from a distance
~Ability to protect integrity of attendees with password or lobby area
~Ability to share files/screens, etc. from a distance
~Ability to protect integrity of attendees with password or lobby area
What do you dislike about the product?
~Sometimes difficult to get everyone to either mute or keep their space quiet enough to not be a distraction
~Sometimes difficult to find the option you are looking for (allow people to share, etc.)
~Would be nice to allow people who have Zoom accounts to be co-leaders even if they aren't a paid user on our specific account. I.E. We have people who have accounts through employment elsewhere that we want to allow to run a meeting, but we can't invite them to co-lead unless they are a user from our account.
~Sometimes difficult to find the option you are looking for (allow people to share, etc.)
~Would be nice to allow people who have Zoom accounts to be co-leaders even if they aren't a paid user on our specific account. I.E. We have people who have accounts through employment elsewhere that we want to allow to run a meeting, but we can't invite them to co-lead unless they are a user from our account.
What problems is the product solving and how is that benefiting you?
~Ability to allow people to meet without being all in the same space.
~Quick turn-around time to set up meetings and have people log on quickly
~Allows meetings to continue even if someone is out of town or quarantined.
~Quick turn-around time to set up meetings and have people log on quickly
~Allows meetings to continue even if someone is out of town or quarantined.
Zoom is very convenient video conferencing tool
What do you like best about the product?
Easy to set up and the interface is so simple as well
What do you dislike about the product?
I wish the pricing is little lower than current pricing level for non-profit organization
What problems is the product solving and how is that benefiting you?
easy video conferencing due to zoom
The most reliably videoconferencing platform
What do you like best about the product?
Zoom literally saved our company during COVID. We used to use WebEx and it always had issues and we needed an IT tech and wasted 15 minutes every time to start. This was never an issue with Zoom and we have moved everyone over to Zoom. We even bought the Zoom conference room equipment after COVID and really like it!
What do you dislike about the product?
Not much to dislike. Maybe the background library can be extended a bit and have more options. Also the face detection is not perfect and it's obvious that there's a background being used. I like having this option in general as by background is not always tidy but this is a feature that can be improved.
What problems is the product solving and how is that benefiting you?
We had to all move to work remotely when COVID happened and had to go 100% remote. Zoom helped us with a cost effective and scalable way to grow and survive the pandemic. Quite literally for our company!
High-quality and easy to use
What do you like best about the product?
How easy the platform is to use. Meetings are a breeze to schedule and participants can easily log on. We've never had quality and connection issues with Zoom itself.
What do you dislike about the product?
Some participants have struggled with getting Zoom updates installed on their browsers so that they can access the meeting.
What problems is the product solving and how is that benefiting you?
Zoom helps us meet on a weekly basis to collaborate much more quickly than over email. It allows us to interview experts in our field.
Zoom Experience
What do you like best about the product?
I am able to connect with anyone across the globe. I use zoom daily on my laptop as well as my Mobile phone
What do you dislike about the product?
When people forget to turn off their microphone and you hear the background noise. I had an experience with multiple people unmuted at the same time and it caused an issue.
What problems is the product solving and how is that benefiting you?
I can connect with people and view their computer screens anytime. It solves the problems of meeting people across the globe
Far better than the rest!
What do you like best about the product?
In my opinion, Zoom is user friendly, online support is relatively effective, I like the meeting recording options, how simple it is to get your recordings, and the storage format. I also love the breakout room function and how easy it is.
Mostly, the alternatives are horrible. Microsoft teams is pathetic and a disaster (really anything microsoft). Google meets is ok, Cisco and others are way behind the user experience of zoom.
Mostly, the alternatives are horrible. Microsoft teams is pathetic and a disaster (really anything microsoft). Google meets is ok, Cisco and others are way behind the user experience of zoom.
What do you dislike about the product?
I don't think the billing information and the way the accounts/subscriptions are laid out are very easy to understand and follow. It's not too bad, but def could be better. I'd also like to see a wider offering or more options for the varying accounts/subscription fees.
What problems is the product solving and how is that benefiting you?
I guess it's solving the user-friendly nature of these online meeting platforms. It's allowing me to deliver a variety of options, webinar-style versus more intimate meeting formats with people's screens on and breakout rooms.
I just think it's better than the competition, so that's why I like to use it and will continue to do so!
I just think it's better than the competition, so that's why I like to use it and will continue to do so!
Zoom is extremely practical.
What do you like best about the product?
As an attorney, it helps with efficiency and allows for greater flexibility in scheduling as events do not have to be in person. Ease of scheduling is great. Very functional platform. Definitely, the platform that I prefer.
What do you dislike about the product?
Break out room are only available when using either a desk top or a laptop not on any mobile devices, such as iPads. I would like that function to be available on these other devices.
What problems is the product solving and how is that benefiting you?
Since the onset of the pandemic, this platform has allowed our business to continue to operate. Our overall performance has been helped because it allows for less travel time to Court.
Early Zoom Adopter
What do you like best about the product?
I worked for an organization that tried many different video call meeting platforms, and we chose Zoom in about 2017. Having a lot of experience with it, I recommended it to other groups and committees I worked with when the pandemic began. I have used it for classes, arts events, consultations and, of course, meetings. It is easy to give participants basic instructions (such as how to turn their mic on and off and rename themselves), and facilitators can choose from a variety of helpful features.
What do you dislike about the product?
Occasionally participants run into glitches, often because their wifi connection is unstable or they have a problem with their settings. It's fairly easy to learn to troubleshoot glitches and prevent security problems.
What problems is the product solving and how is that benefiting you?
Several of the groups, committees, and organizations I work with have participants across Canada, and one important one has some in the USA and one overseas. Zoom is how we discuss and plan together.
Couldn't run my online tutoring business without Zoom
What do you like best about the product?
The whiteboard feature is the best I've used. It's easy to annotate PDFs or anything else on my screen. Their drawing tools seamlessly integrate. It's a great solution.
What do you dislike about the product?
Occasionally I'll go to launch my Zoom Meeting just a minute or two before my scheduled appointment and be told it has to install an update, which makes me late.
What problems is the product solving and how is that benefiting you?
Zoom makes the world a smaller place by enabling me to connect with my students from around the world. We can work through concepts and practice questions together in a live environment as if we were face-to-face. The sound and video quality is excellent and doesn't require technical expertise to use.
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