Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom just perfect
What do you like best about the product?
I like mostly everything about zoom, super tool
What do you dislike about the product?
So far Zoom was just perfect for me and my team
What problems is the product solving and how is that benefiting you?
making meeting with my team
Zoom Workplace: My Go-To Hub for Meetings and More
What do you like best about the product?
I enjoy having everything in one area with Zoom Workplace. I can just be in Zoom without needing a dozen different apps for chat, meetings, calls, and collaboration. The video quality and reliability are excellent, which definitely helps meetings go smoothly. I also like the AI Companion features (meeting summaries, note-taking, etc.) because I do not have to write down notes while remaining focused on the meeting, or worry if I missed something important.
What do you dislike about the product?
Zoom Workplace can sometimes feel very feature-rich, leading to a confusing interface in the beginning. It's trying to provide everything — meetings, chat, phone, docs, and whiteboards — which can be intimidating if you just want a simplified user experience. Additionally, there are a small number of tools (examples: text documents and whiteboards) that work slightly better on desktop than mobile, so the experience will not always feel smooth. Ultimately, while it is powerful, it can also be more expensive for smaller teams than some of the lighter alternatives.
What problems is the product solving and how is that benefiting you?
Using Zoom Workplace helps solve the problem of staying in touch/collaborating at a distance. As a student, I will not be in class and see my peers and professors face to face, but now I can join classes, groups, and project meetings from wherever I am. Sharing a screen and having chat features help organizing collaboration on projects and working on class assignments. With AI features, I can even record the meeting so that if I missed anything, I can get caught up and not be behind because I watched the recordings. Overall, it helps me save time and travel, even increases my engagement in their study.
Good for online meetings and remote work
What do you like best about the product?
Zoom is easy to use platform for online meetings. I have used it for work meetings, online classes, and for webinars also. It has useful features like screen sharing, recording etc.
What do you dislike about the product?
The free plan only allows 40-minute group meetings, which can be a problem for longer sessions, and there are often disconnections with average or slow internet connections.
What problems is the product solving and how is that benefiting you?
It helps me talk to people and attend meetings from anywhere, so I don’t need to travel. I can use it for work, online classes, and group discussions. It saves a lot of time.
Great experience
What do you like best about the product?
I love the AI assistant which enables me to focus me on my productivity and all I need to do is to manage the settings.
What do you dislike about the product?
I still feel that switching from one device to the other still breaks and if it can be smooth without missing parts of the conversation.
What problems is the product solving and how is that benefiting you?
It's savings me traveling time to go to meetings which I can hold from my place of choice, polish my video to my preference.
Zoom Workplace Review
What do you like best about the product?
I like that Zoom Workplace brings together video, messaging, and scheduling in one platform. It reduces friction and helps me be more productive when working with distributed teams.
What do you dislike about the product?
I find the number of features a little overwhelming at times. It takes a while to discover everything, and some options could be more intuitive.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the issue of unreliable remote collaboration. Its stable video and audio make it easier to communicate, and features like whiteboarding and recording help capture ideas and keep projects moving forward.
Crystal clear video calling
What do you like best about the product?
Zoom made it super easy to do my training and to connect with more than one person at a time. The video was crystal clear I was able to see everything that my trainer was doing the screen sharing option helped a lot when we are going over a different ways to do things for the job that they hired me for. I would definitely recommend Zoom for anyone who needs to use video. Chat for training or meetings.
What do you dislike about the product?
I didn’t have any issues with it so I have no complaints
What problems is the product solving and how is that benefiting you?
It helped me be able to do my training for my job, but also stay at home and be with my kids while they were out of school for the summer.
Helps with remote/hybrid work
What do you like best about the product?
Zoom is seen as solving the problem of distance, enabling daily remote collaboration, distributed teams, hybrid meetings, etc. Love Features such as waiting rooms, passcodes, encryption for calls
What do you dislike about the product?
Interface can be designed better, should be able to take quiz or poll
What problems is the product solving and how is that benefiting you?
Meeting notes, captions in English, very interactive with emojis
Powerful, Integrated, and Easy to Use
What do you like best about the product?
What I appreciate most is that despite having so many features (Mail, Calendar, Chat, Meetings, Phone), it doesn't feel cluttered or complicated. The interface is clean and intuitive. I can share files, have quick video huddles, use the integrated Whiteboard to brainstorm, and everything is saved and searchable.
What do you dislike about the product?
The file management system within the chat is good but not as robust as a dedicated solution like Google Drive or Dropbox. The notifications are sometime annoying.
What problems is the product solving and how is that benefiting you?
The main problem we've solved is context switching. I was losing productivity and information was getting scattered across multiple platforms. Now, all project-related communication from initial emails to ongoing chats and follow up video calls is centralized. The time i spend looking for old messages or files is reduced. I feels more connected and organized.
Zoom Workplace makes everything more efficient and productive
What do you like best about the product?
Helps me communicate with team members, helps give updates on projects, always there for when I need to talk to someone or communicate something to somebody. Excellent for tracking projects through communication and amazing for talking and getting assistance by explaining and showing the help you need with video and share screen along with annotation.
What do you dislike about the product?
There is nothing that I can think of that I dislike.
What problems is the product solving and how is that benefiting you?
It is solving the problem of not communicating enough with other people in the company. Zoom allows me to meet with everybody and discuss day to day work and other projects.
Best workplace for video conferencing
What do you like best about the product?
Creating and joining meeting is very fast in zoom workplace. Also anyone can be contacted throughout the organisation through our contact list. Recording our own sessions is also best and fun.
What do you dislike about the product?
Nothing much to dislike.Only sometimes while sharing screen the computer audio doesn't get shared so we have to stop sharing and then again reshare using computer audio manually.
What problems is the product solving and how is that benefiting you?
Audio video clarity lag is getting solved by zoom workplace and it is benefiting from the lag.
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