Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
All-in-One Collaboration Hub with Seamless Video and Sharing
What do you like best about the product?
I like Zoom Workplace for its all-in-one hub—meetings, chat, phone, whiteboard and docs—with reliable video, easy sharing, and smooth collaboration.
What do you dislike about the product?
It can feel heavy at times—too many features, occasional lag on low bandwidth, and some advanced tools locked behind paid plans.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves fragmented communication by combining video meetings, chat, calls, and collaboration tools in one platform—boosting productivity, clarity, and teamwork.
Zoom : Collaboration king
What do you like best about the product?
1. Strong collaboration features including sharing screen , remote access, Breakout rooms and whiteboard
2. Availability on mobile , tablet , web, computer application.
3. Ease of use
2. Availability on mobile , tablet , web, computer application.
3. Ease of use
What do you dislike about the product?
1. It can be expensive when scalled , adding up cost for additional licenses
2. Many controls available only to host sometimes create confusion to him and limit the access to other uswes3
2. Many controls available only to host sometimes create confusion to him and limit the access to other uswes3
What problems is the product solving and how is that benefiting you?
Problem :Collaboration when working from different geographies.
Solution by zoom : with its strong Collaborative capabilities such scheduled meetings , one to one or multiple person, screen sharing , whiteboard it help lot in connecting with people in different geographies
Solution by zoom : with its strong Collaborative capabilities such scheduled meetings , one to one or multiple person, screen sharing , whiteboard it help lot in connecting with people in different geographies
Hassle-Free Meetings with Seamless Setup
What do you like best about the product?
I use Zoom Workplace for meetings and appreciate its fast connectivity that makes meetings hassle-free. I like that it's easy to operate and navigate, and the initial setup was very easy.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace provides faster connectivity and hassle-free meetings.
Simple, Reliable, and Seamlessly Integrated Collaboration
What do you like best about the product?
Zoom workplace is simple and reliablity, meeting, chats,and collabrations tools are well intergrated video quality is stable and features like screen sharing and recording make teamwok easy and efficient
What do you dislike about the product?
it can consume a lot of system resoureces at times occasional connectivity issue occur and some advanced featuers feel overwhwliming or unnecessary for simple meetings
What problems is the product solving and how is that benefiting you?
solves remote communication and collaboration challenges by bringing meetings, chat and file sharing into one platfrom, this saves time, improves coordination and make working with teams form different locations easier and more productive
User-Friendly and Seamless Across All Devices
What do you like best about the product?
Zoom is user friendly, Easy to use, and also it is helpful in interaction in tools, I like that I can use zoom workplace across devices like my laptop, phone, or tablet and stay connected whether I’m in the office or working remotely.
What do you dislike about the product?
In this at times, zoom workplace can experience lag or connectivity issues, especially during long meetings or when internet bandwidth is limited. Occasional performance issues and high resource usage, especially on slower networks or older devices.
What problems is the product solving and how is that benefiting you?
The zoom was helpfull for rolving remote communication challenges and also it reduce time and travel management and Improves Collaboration
It help in works on laptops, tablets, and phones with consistent experience.
I can stay connected whether I’m at the desk, on the go, or working from home.
Zoom solves remote communication and collaboration challenges by providing reliable video meetings, unified messaging, and interactive tools, which helps me work more efficiently and stay connected with my team.
It help in works on laptops, tablets, and phones with consistent experience.
I can stay connected whether I’m at the desk, on the go, or working from home.
Zoom solves remote communication and collaboration challenges by providing reliable video meetings, unified messaging, and interactive tools, which helps me work more efficiently and stay connected with my team.
Intuitive Interface and Reliable Communication
What do you like best about the product?
I like using Zoom Workplace for reliable communications, whiteboarding, and remote access. I appreciate the interface because it is easy to navigate, and the initial setup was super easy.
What do you dislike about the product?
Maybe lagging during network issues, but Zoom can't be helped there.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides reliable communication, whiteboarding, and remote access for work-related conferences and interviews.
Easy to Use, But Becoming Overly Complicated
What do you like best about the product?
It's simple and very easy to use but has got much more complicated over the past couple of years.
What do you dislike about the product?
Similar to my other point, I don't like how complicated it has become over the past couple of years. It's become almost convoluted with features, much like most other software apps do, in the pursuit of growth.
What problems is the product solving and how is that benefiting you?
It's particularly good at doing breakout rooms, which, when teaching, is quite beneficial if you want learners to break out and discuss different elements of the learning experience.
Reliable and Effortless Meetings Every Time
What do you like best about the product?
What I appreciate most about Zoom Workplace is its dependable performance and straightforward design. Zoom reliably functions whenever I need it, allowing meetings to begin promptly with stable audio and video quality, and interruptions are rare. The user interface is intuitive, making it easy for individuals of varying technical backgrounds to join, schedule, or manage meetings without any confusion. This combination of reliability and user-friendliness ensures that collaboration flows smoothly, both within teams and when working with external partners.
What do you dislike about the product?
What I find frustrating about Zoom Workplace is that certain features seem unnecessarily complex or inconsistent. Navigating settings and controls, particularly advanced options like breakout rooms, polls, and integrations, can be confusing, as they are often hidden deep within menus. This makes it time-consuming to manage tasks during meetings. The distinction between free and paid features is also unclear; I frequently encounter limits or restrictions without adequate warning, which interrupts my workflow. Additionally, updates sometimes alter the interface without providing clear instructions, forcing me to relearn how to use specific functions.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses common communication and collaboration challenges, particularly for remote or distributed teams. By integrating video meetings, messaging, and screen sharing into a single platform, it eliminates the need to switch between email threads, different chat applications, and awkward conference calls. This leads to clearer communication, quicker decision-making, and more efficient teamwork.
Effortless Collaboration and User-Friendly Experience with ZOOM
What do you like best about the product?
Esiest way to collaborate with peers, very friendly GUI and easy to understand. Wide publicity is of the most important aspect, everyone uses ZOOM, really fun. It is really easy to setup through various platforms, never felt customer support was far away for any resolution. Using it almost daily multiple times.
What do you dislike about the product?
Zoom has improved so much more than just a video conferencing platform to an ultimate solution for seemless connectivity, the problems/challenges we had were of privacy, and they have been sufficeintly already incoporated in their interface with regular updates, no real complaints here.
What problems is the product solving and how is that benefiting you?
Zoom has really helped in scheduling and improve business efficiecy many folds with its breadth of services. Virtual classrooms and collaborative shared space are most praiseworthy solutions Zoom has given us t increase our efficiency and commercial growth.
Intuitive and Flexible, But Connectivity Issues Persist
What do you like best about the product?
I really find the interface to be user-friendly and easy to navigate, perfect for beginners without any complicated process. Scheduling interviews is straightforward, allowing us to communicate instructions clearly to freshers through email before meetings. The initial setup of Zoom Workplace is also very easy; you can install the app on the browser or continue directly, then log in to schedule or join meetings with a code and password.
What do you dislike about the product?
There's nothing much to improve, but there are some connectivity issues they can solve. And latency issues, sometimes it happens, even if the network is good. It might be the network, but sometimes it happens.
What problems is the product solving and how is that benefiting you?
Zoom Workplace adds flexibility to meetings and helps with timely scheduling in a calendar.
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