Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Joe S.

The best alternative to an in-person meeting thus far

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
Zoom integrates seamlessly with many mail providers and many email clients. Adding a zoom meeting is usually an easy-to-use experience. There are clients for any OS, so it effortlessly bridges over multiple devices, BYOD scenarios, etc.
What do you dislike about the product?
The whiteboard feature is still too clunky and doesn't replace a real whiteboard. The fact that chat messages aren't saved by default requires using an external chat platform (or the host to remember to save it).
What problems is the product solving and how is that benefiting you?
Zoom solves the remote-first requirement, especially after Covid-19. It makes it easier to communicate as a replacement for in-person options. It allowed us to go fully remote and still communicate and meet.


    MItchell T.

ZOOM is the best video conference software

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
Never glitchy. It is easy to use (taught my mother how to use it). The background feature is the best of all the products I have used. Screen share doesn't effect my computer speed.
What do you dislike about the product?
I did have a little bit of a cumbersome time trying to get dedicated people set up on my personal ZOOM.
What problems is the product solving and how is that benefiting you?
The Whiteboard was an awesome add. The number of people who can join is great also.


    Wayne C.

Excellent

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
Doesn't drops calls and is easy to use when a meeting is on.
What do you dislike about the product?
Sometimes keeping track of the login for different meetings can be confusing although it is much better now.
What problems is the product solving and how is that benefiting you?
I really don't know which problems they are solving but I think that the access to multiple people and share screen recent updates were very helpful.


    Education Management

Ok, it's not better then skype

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
I fill this out before. This is a waste of my time because your software doesn't work correctly. And I mean G2. I am not speaking about zoom. Zoom is a simple software that has a ugly surface and I am just using it because everyone is using it. I can't for the day when it is going to be replaced by software that has a much better interface.
What do you dislike about the product?
that I can arrange the window in more sizes. That I can't change the size of the video format after recording. the quality is often miserable. I have often disruptions with clients even though the internet is working just fine. And when I switch over to whatsappvideo call it works just fine.
What problems is the product solving and how is that benefiting you?
non really. google connect, skype, facetime are solving the same problems


    Law Practice

Zoom has connected me to the world

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
Zoom connects me to the world. I'm an IP attorney whose practice is global; connecting to the world with decent video and audio is crucial for my business, and Zoom makes that happen
What do you dislike about the product?
Every now and again, Technology fails. Someone's audio dies. Someone's video dies. Sometimes someone has to log off and log back on. Sometimes a computer restart is needed to make Zoom work. These things don't happen often, and the advantages far outweigh the disadvantages.
What problems is the product solving and how is that benefiting you?
Zoom puts me face to face with people around the globe in a way that is not possible by telephone. Once the Zoom subscription is paid for, the possibilities for connecting with clients, potential clients, friends and family are boundless.


    Cory L S.

Zoom is the best!

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
The app and online platform make setting up and running meetings so easy! Sharing your screen or passing it off to another presenter really make things simple.
What do you dislike about the product?
I was not available 10 -15 years ago. Honestly I cannot think of anything negative other than some folks cannot follow directions to get on, but that is the same for any meeting app.
What problems is the product solving and how is that benefiting you?
Virtual meeting with clients out of town. It expands the markets I can reach.


    Sue S.

Zoom works well for psychotherapy.

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to use and works well for teletherapy. Also it is not crazy expensive. I use Zoom almost every day and love how useful it is for my clients' needs.
What do you dislike about the product?
Sometimes it can get glitchy now and then.if my WiFi cuts out I'm in trouble. Then I have to switch to telephone sessions. Or FaceTime.
What problems is the product solving and how is that benefiting you?
Virtual meetings are a snap.


    Johanne F.

Long Time User of Zoom

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has allowed me to work from home. I conduct all of my meetings and interviews from my home office with ease. I also use Zoom for FB lives, which has been great considering my partner and I live in 2 different states.
What do you dislike about the product?
When recording, when two people are speaking only one voice is picked up. The other voice is muted realizing this makes the discussion feel stilted at times and not flow normally.
What problems is the product solving and how is that benefiting you?
I am unable to leave my house to work. I have been disabled and working from home since before the pandemic. My work includes conducting interviews and hearings. This technology plus the pandemic has made what I do easier for people to accept as a remote contractor thus making me more marketable to companies who would not have considered contracting my services in the past.


    Megha B.

It is always very dependable and accessible for me

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
mobile app toggle function is very helpful
What do you dislike about the product?
I would like the sync between phone and video to work more consistently ... maybe it's connectivity but frustrating. I would also like to be able to toggle the drawing tools and arrow some how
What problems is the product solving and how is that benefiting you?
the challenge of being able to build a business across the globe. Your solution has single-handedly help me do that with ease.


    Music

Zoom is right around the corner from a huge competitive advantage.

  • August 24, 2022
  • Review provided by G2

What do you like best about the product?
The zoom platform is easy to use, easy to access, and you even have the option to record your zoom meetings and export them as audio or video. With this ability, you can save records of your calls and send them to people that were absent. Fantastic feature!
What do you dislike about the product?
I will teach VOCAL LESSONS and INSTRUMENT LESSONS on Zoom regardless of the option for original audio settings. there are SPECIFIC frequencies that ZOOM filters out causing it to be very difficult to hear with ANY accuracy the student's performance. ZOOM NEEDS to add one more feature intended for hearing music 20hz up to 20000 hz and the ability to TURN OFF the natural compression that takes place above a certain threshold. This would put ZOOM at such an extreme competitive advantage sing NO OTHER highly used and well-known platform has cared to address or solve this.
What problems is the product solving and how is that benefiting you?
Beginning with the pandemic, providing music education became very difficult to do safely and responsibly. Zoom just happened to be one of the apps that a friend encouraged me to use for totally different purposes. However, due to its ease of adoption and versatility, I was able to continue teaching most of my students through Zoom. To this day, Zoom is a perfect option for the busy adult who would have to fight through traffic to get to my studio. Instead, they are able to receive their instruction from the comfort of their home. Zoom even allows for multiple people to sit in one class at a time without figuring out how to rent space to hold new students.