Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Great Collaboration solution
What do you like best about the product?
Zoom provided the best and easiest solution to continue operations during the pandemic.
It is easy to use and simple to manage.
It is easy to use and simple to manage.
What do you dislike about the product?
Troubleshooting issues was a little challenging. Audio issues and compatible devices did create confusion.
What problems is the product solving and how is that benefiting you?
It helped us to continue communication, regardless of location and ability to meet in person due to the pandemic.
We were able to leverage this solution to keep our operations running optimally.
We were able to leverage this solution to keep our operations running optimally.
Global Office
What do you like best about the product?
The ability to easily meet with clients, customers, and students with just a click - Works on all devices and is user-friendly. Affordable too.
What do you dislike about the product?
The bar and gadget on the screen are always in the way when you're doing a meeting. Annoying!
What problems is the product solving and how is that benefiting you?
Allowing me to work from home or anywhere I want to. I can make money anytime I have an opportunity. It is also helping me run my community - I can do my event seamlessly.
Zoom is a great tool for virtually connecting
What do you like best about the product?
The ability to meet with folks worldwide allows me to connect face-to-face with far more individuals than in the past. I am not particularly fond of traveling as a family man and appreciate the ability to meet remotely.
What do you dislike about the product?
I'm sometimes told that links I send out do not work when clicked on - perhaps because they have expired? This may be an issue on my end or the invitee's end, however.
What problems is the product solving and how is that benefiting you?
Zoom allows me to establish closer relationships with individuals that I otherwise would be limited to only engaging via email or over the phone. The face-to-face intimacy is a huge plus when it comes to networking and also helps me to cut down on the amount of travel I would otherwise need to engage in.
Excellent, secure video communication
What do you like best about the product?
I really like the ease of scheduling, and that the system automatically adjusts for time change when I am in another time zone. The clients I work with find Zoom much more user-friendly than other platforms I have used.
What do you dislike about the product?
I dislike the need for a paid account to handle meetings over 40 minutes, because most of my meetings average 1.5 hours. It's worth the price, though, to avoid dealing with bugs in other platforms.
What problems is the product solving and how is that benefiting you?
They quickly handled getting me a BHA so I could communicate with clients about protected information via video. This is not available on all other platforms. I don't have any other problems with Zoom, other than it would be nice if the cost was lower.
Hands down, the best video conferencing platform
What do you like best about the product?
The ease of the interface for scheduling, presenting, recording. Having used ALL video conferencing platforms, Zoom is hands down the best.
What do you dislike about the product?
, The only criticism I might have is readability of the meeting notices, various log-in links and passwords.
What problems is the product solving and how is that benefiting you?
The ability to be face-to-face with people post-pandemic in a secure and efficient manner.
Perfect for solopreneurs!
What do you like best about the product?
Using Zoom for meetings, onboarding clients, podcasts, YouTube videos, course videos, and more.
What do you dislike about the product?
Using Zoom for meetings, onboarding clients, podcasts, YouTube videos, course videos, and more. I love all the new and constantly added features and the app add-ons. Don't forget to explore the apps right inside Zoom. It expands your use of Zoom and makes it even more valuable.
What problems is the product solving and how is that benefiting you?
Fewer emails and more connection by seeing people on video.
I use Zoom 12 hours a day and I haven't had any problems so far
What do you like best about the product?
I like that I can send the meeting links and my clients can add to their google calendar
What do you dislike about the product?
The reports are a little confusing to me.
And I would like to schedule different times besides 00 or 30 ( 1:00 or 1:30 , not 1:15).
And I don't know if I can hear a sound when people raise their hands.
And I would like to schedule different times besides 00 or 30 ( 1:00 or 1:30 , not 1:15).
And I don't know if I can hear a sound when people raise their hands.
What problems is the product solving and how is that benefiting you?
I still haven't tried the whiteboard, but I think it was a good idea.
Zoom is amazing
What do you like best about the product?
It is very easy to use and really simple to navigate. It is very versatile and does well for multinational meetings. Plus, it is very user friendly and easy to share meetings.
What do you dislike about the product?
Sometimes it does drop meetings, but this is very rare. This is especially an issue when there are large thunderstorms around, but this is true for all software that relies on the internet.
What problems is the product solving and how is that benefiting you?
It seems that they are trying to create a better interaction with calendar planning, and that makes things much easier, especially considering the number of meetings I have.
Zoom provides easy video meeting access.
What do you like best about the product?
Zoom is very easy to use and easy for participants to work with as well.
What do you dislike about the product?
For larger meetings, it would be good to be able to simply have people's names instead of their pictures or avatars. That way, you can see who is on without having the names scrolling off the screen.
What problems is the product solving and how is that benefiting you?
Easy communication without the need for travel. I have a fairly large board and it get better participation when you have a virtual option in addition to an in-person one.
Integrates beautifully into my tech stack
What do you like best about the product?
I love the way Zoom links to Calendly, Otter and more.
What do you dislike about the product?
Sometimes Zoom can be a bit buggy — or maybe it's a matter of UX — people stuck in waiting rooms, needing to make several clicks to find the link to invite someone to a meeting that has yet to start... but overall I like the cleanness of the design and the features available.
What problems is the product solving and how is that benefiting you?
I work from home and often have somewhere between two and eight meetings in a day. Zoom helps me feel like I have a meeting room people are stepping in and out of.
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