Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
All-in-One Chat, Video Meetings, Phone, and File Sharing
What do you like best about the product?
Chat ,vedio meeting,phone,file sharing all at one place.User friendly.Easy to implement & integrate nd regular use.
What do you dislike about the product?
lag in chat syncronization sometimes and slightly expensive.
What problems is the product solving and how is that benefiting you?
saving time as all chat,vedio meeting file transfer all at one place.
Easy to Use, Yet Secure Meetings
What do you like best about the product?
It’s very easy for everyone to use, but the meeting still feels secure thanks to the app’s features.
What do you dislike about the product?
Nothing much to say right now, but it would be nice if they could add more features for users to use.
What problems is the product solving and how is that benefiting you?
They bring people together and make meetings easier to join. It’s also simple to find the recording later if I need it.
Effortless Connectivity with Minor Call Interruptions
What do you like best about the product?
I find Zoom Workplace really valuable as a work-from-home employee because it allows us all to connect easily. I appreciate the ease of use, and I love how simple it is to just hop on a call with clients or fellow employees. The initial setup was soooo easy; I just got an invite from my company and signed right up.
What do you dislike about the product?
I don't like the spotting and freezing of calls sometimes. This might be due to our Wi-Fi sometimes, but sometimes there is freezing of the speaker and video.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows us to connect easily from home and hop on calls with clients or team members quickly.
Empowering Remote Work with Seamless Collaboration
What do you like best about the product?
I really like how Zoom Workplace brings video meetings, team chat, scheduling, and collaboration tools into one unified platform. It's so convenient to have everything in one place rather than switching between multiple apps for meeting coordination. This makes my daily work more efficient and less hectic. I also find it very easy to use and accessible, even for those who aren't highly technical, because it works smoothly across devices like laptops, tablets, and smartphones, giving me flexibility when working remotely. The high-quality video and audio are consistently reliable, even with large groups and less-than-perfect internet conditions. I appreciate features like live screen sharing, meeting recording, virtual backgrounds, and chat, which make the experience more interactive and professional. The strong collaboration features, like screen sharing, whiteboard setting, file sharing, and breakout rooms, are crucial for efficient teamwork, especially during training sessions. Zoom Workplace has been excellent for maintaining connection and productivity during the pandemic, saving time and travel costs. Overall, it's a simple, reliable, and powerful platform for smooth communication and collaboration, which is important for both individual work and team management.
What do you dislike about the product?
Zoom Workplace has some drawbacks. One issue I face is performance and system resource usage. During long meetings or when using multiple Zoom features at once, it can consume a lot of CPU and memory, which slows down my laptop, especially older devices. Another problem is the interface, which can feel slightly crowded as more features are added, making it harder to quickly find certain settings. I also find that long and frequent video meetings can become tiring, and Zoom doesn't fully solve this challenge beyond basic features like turning off cameras. Additionally, some advanced features are locked behind paid plans, which can be limiting for small teams or students. Lastly, I encounter occasional audio or connection issues when the internet is unstable, which interrupts meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me with remote communication, collaboration, and team coordination. It removes physical distance for meetings, reduces miscommunication with video calls and screen sharing, and offers a unified platform for all communication needs, enhancing efficiency and flexibility.
All Meetings in One Place with Helpful AI Summaries
What do you like best about the product?
We can see all meetings in one place, get an AI summary, and review in-call messages after the call.
What do you dislike about the product?
The camera glitches at times during calls.
What problems is the product solving and how is that benefiting you?
Meetings are easy to set up and join, and it’s simple to connect with people anytime. I also like the AI summary of calls, which helps me quickly review what was discussed.
AI Transcript and Seamless Integration Shine
What do you like best about the product?
I love the AI Transcript feature in Zoom Workplace because it provides an amazing summary and next steps action in my inbox after the meeting, which lets me focus seamlessly on the call without having to make any notes manually. This also helps me in effectively following up with my internal and external stakeholders. The Zoom Rooms feature is fantastic for giving better structure to conversations, building relationships, and allowing hesitations to fade away when connecting in smaller groups. I appreciate the Host Tools, which offer the privilege to manage various meeting aspects like screen share access, locking the meeting, enabling waiting rooms, or hiding profile pictures. These tools give us more control to manage our meetings the way we like. Additionally, the Integrated Chat and Calendar feature is incredibly helpful as it allows seamless work on one page, making it easy to manage meetings and follow-ups in one place. I found the initial setup of Zoom Workplace very easy, which was a huge plus.
What do you dislike about the product?
The in-meeting chat and file sharing feature could be more organized and easier to reference later, particularly for longer/recurring meetings. Additionally, deeper integration across tools like tasks, notes, followups could be more seamless to make it truly unified workplace rather than a collection of features.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to quickly connect with colleagues for adhoc check-ins and plan meetings sequentially. The AI Transcript eliminates the need for manual note-taking, while Zoom Rooms enhance team interaction. Integrated features streamline communication and follow-ups.
Fantastic Tool for Seamless Global Collaboration
What do you like best about the product?
I like that Zoom Workplace has features to assist teams in meeting, collaborating, and solving problems regardless of location or team size. I appreciate the ability to record meetings to refer back to and the capability to share information. The option to change screen backgrounds and record meeting is enjoyable, and it accommodates different team sizes well. Zoom Workplace is a pretty useful tool that is flexible and easy to use. The initial setup was very simple.
What do you dislike about the product?
There really isn't much that I dislike about Zoom
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me meet with teams regardless of geographic location and time zones to discuss workplace issues, solve problems, collaborate, and plan. And I can set up meetings quickly on demand or schedule well in advance.
Seamless Meetings, Unified Collaboration
What do you like best about the product?
I use Zoom Workplace for our daily meetings and team communication, and it's been an amazing experience. I find the video and audio quality always clear and reliable, making every meeting smooth and professional. It's simple to use and keeps our team connected, helping us collaborate quickly and efficiently. I love that it's an all-in-one tool—calls, chats, and collaboration are all in one place, which makes work faster and easier. The simplicity and reliability stand out because it's easy to use and runs smoothly. Meetings are quick to join, and the audio and video are consistently clear. Zoom Workplace works extremely well for us overall, consistently delivering great performance and improving with new features. It integrates smoothly with other tools like calendar apps, project management software, and cloud storage, keeping workflows connected and collaboration seamless. The initial setup was extremely easy, and our team was up and running quickly, thanks to its intuitive interface and straightforward onboarding process. It easily scaled to support around 150 employees in our company, keeping us connected and productive. I would rate Zoom Workplace a 10 out of 10 for its reliability, ease of use, and all-in-one collaboration features.
What do you dislike about the product?
We actually don’t have any dislikes about Zoom Workplace. It has been reliable, easy to use, and meets all our collaboration needs exceptionally well.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication gaps by keeping our team connected in one place. It makes meetings, chats, and collaboration simple, fast, and reliable, with clear and consistent audio and video.
Instant Meetings, Easy Room Splits, and Smooth Chat & Webinars
What do you like best about the product?
Instant meeting,
Drawing on meeting
Room splits
Chat
Weebnar
Drawing on meeting
Room splits
Chat
Weebnar
What do you dislike about the product?
Some times laging and network issue if having good internet also
What problems is the product solving and how is that benefiting you?
To start instant meeting through slack integration and shedule meeting
User-Friendly and Easy to Navigate
What do you like best about the product?
User-friendly tool. Easy to use and easy to navigate
What do you dislike about the product?
Sometimes, it doesn't let me connect to a specific number
What problems is the product solving and how is that benefiting you?
You don’t need to switch between apps—everything is in one place, making work faster and less stressful.
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