Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom Changed Everything
What do you like best about the product?
Zoom makes it easy for me to connect with people all over the world. I've recorded podcast episodes and video content over Zoom, met people I never thought I would meet, and had important conversations with friends. I love using Zoom.
What do you dislike about the product?
I've had issues using Zoom on certain computers or on certain wi-fi, but I think those are more computer/wi-fi problems than Zoom problems. Mostly, I find Zoom to be very intuitive and haven't had any issues.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with people at my company quickly, and allows me to work alongside them, even from across the country. Being able to have Zoom on and work with someone else on Zoom is great for my ADHD.
Zoom is a game changer for my business.
What do you like best about the product?
Zoom is a vessel that allows me to transfer my learnings to others in the most connective way. Connection is the number one thing that entrepreneurs need with people online. This is the perfect platform!
What do you dislike about the product?
While Zoom does allow you to stream to Facebook or Youtube, or even a streaming system. It would be nice to have the option of multistreaming without a separate streaming application.
What problems is the product solving and how is that benefiting you?
I appreciate the whiteboard application. This allows multiple ways of engaging with your audience. The more your audience is engaged, the longer they stay in your meeting.
The best teleconference around
What do you like best about the product?
Zoom is easy and fast, nearly everybody already has it or is willing to install it immediately.
What do you dislike about the product?
The limitations on the "free" version, and the cost for the lowest tier of paid version
What problems is the product solving and how is that benefiting you?
During the pandemic we were forced, as a population, that we need to do more to support remote meetings, Zoom helped us do that.
Virtual Meetings, Collaboration and Engagement
What do you like best about the product?
I like the flexibility to start an instant meeting to quickly address issues, troubleshoot, collaborate and engage with peers/co-workers within a matter of minutes. My organization leverages Zoom to engage employees in fun events virtually creating employee engagement, teamwork and cultural recaps. We used Zoom prior to COVID and it was invaluable when everyone went remote. We continue to use it as one of our keep communication tools daily.
What do you dislike about the product?
I would like the ability to easily assign others to host an ad hoc meeting using the corporate account. At this time, we have one webinar account that is accessible only to the admin.
What problems is the product solving and how is that benefiting you?
The most important is the face-to-face meetings that allow us to engage with employees as if they were in the office sitting next to us. It is a unique way to build trust, teamwork and collaboration while being remote.
Zoom is great. It allows me to connect with clients is a very professional high quality manner!
What do you like best about the product?
I love that you are able to record meetings, this offers a lot of value to clients & myself because we get to go back and review our meetings & prepare for up and coming ones.
What do you dislike about the product?
First off there are a lot of settings & you can only change them on the Zoom website & not directly inside the macOS app. I think a more welcoming design to the settings page would be helpful so that you are not overwhelmed.
What problems is the product solving and how is that benefiting you?
Zoom helps me connect with clients that live in different countries, Zoom is very fast & does a great job at being a high-quality product.
Excellent in many ways ... a couple of tweaks would help.
What do you like best about the product?
Zoom group video layout makes for very good concensus team meetings!
Screen sharing is very easy and works well.
Screen sharing is very easy and works well.
What do you dislike about the product?
Chat and all popups are hard to make disappear, and tend to enable hitting a close that wants to close the whole zoom session instead. I believe this needs to be fixed! It would be absolutely best if the popup button (e.g., chat) was a toggle thus a 2nd press would disappear the chat ... same for participants, etc. Also, there needs to be a top header button to hide ... instead one must select the down menu, then close which is extra work and makes one focus off the meeting.
What problems is the product solving and how is that benefiting you?
We have very effective consensus team meetings with Zoom!
I Finally Landed on the Winner
What do you like best about the product?
Zoom keeps adding great things. The AI assistant is the best ever. I use it almost daily.
What do you dislike about the product?
Their new email is a bit wonky and I cant find an easy way to switch back to Outlook for invites
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with both clients and suppliers I would have normally flown to prepandemic.
Ease for international co-workers.
What do you like best about the product?
I enjoy being able to hear and see the person I am meeting with, usually multiple times per week. I also like being able to share my screen during a meeting.
What do you dislike about the product?
Occasionally it can be difficult to change settings when meeting with different people. Things like sharing settings, etc. are sometimes difficult to access while in a meeting or when meeting from a phone. I wish there was a whiteboard feature for easy note-taking and brain-storming.
What problems is the product solving and how is that benefiting you?
It allows me to have beneficial meetings with people who are not in the same office as I am. It creates opportunities for brainstorming, impromptu calls when assistance is needed, and I can easily share what I am currently working on through the screen share feature.
I prefer Zoom over other platforms
What do you like best about the product?
I never have problems with Zoom that I often experience with Teams and Webex. I like the blurred background feature too.
What do you dislike about the product?
I had been able to use a picture background for a while but then some update happened and I can only blur my background now.
What problems is the product solving and how is that benefiting you?
I am so much more productive being able to have remote meetings instead of driving an hour plus each way for in person meetings, and it's much easier to coordinate for everyone.
Still Useful and Stress-Free for Groups
What do you like best about the product?
The new access tools and controls allow for better group conversations than previous programs.
What do you dislike about the product?
My previous issues with audio quality have been addressed. As of this review, I have no additional complaints.
What problems is the product solving and how is that benefiting you?
Zoom has helped me set up a virtual meeting and recording system that is easily approachable and usable by multiple parties who are unable to meet in person either due to location or availability.
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