Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Lauren W.

User friendly and professional

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I love how simple and efficient it is. I can use it for both business and pleasure and feel confident with the tools I'm using.
What do you dislike about the product?
Troubleshooting can be difficult. I've had an issue with my screen view for some time now and I haven't figured out how to correct it.
What problems is the product solving and how is that benefiting you?
Connecting with people from across the country and the globe


    Dave C.

The best of all the video meeting platforms!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use and flexibility for the widest number of users.
What do you dislike about the product?
Occasionally, I get invited to use other platforms. I would prefer to still use Zoom on my end and others can use theirs. Like iPhone to Android.
What problems is the product solving and how is that benefiting you?
Zoom is the closest thing to meeting in person. So many conversations and relationships can be advanced before meeting in person.


    Saundra S.

Zoom is a great place for online meetings!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I love the fact we can all still be in our offices and still meet with other people in different cities or states without having to leave our desks! Same with city pre-apps were able to meet with them without leaving our office.
What do you dislike about the product?
I think the least downfall would be it does allow people to not use their camera, but I also understand some people not being comfortable with that option. Overall though we don't have any complaints.
What problems is the product solving and how is that benefiting you?
I currently don't have any issues! We use zoom two times a week currently and love it! We find it very productive for what we need, and def. recommend it to anyone thinking of using it.


    Aaron H.

Great for Staffing Industry

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Being able to schedule and host meetings for 3rd parties. I use it in the staffing/recruitment industry because I can arrange interviews and observe aswell.
What do you dislike about the product?
The free version has a limit to the length of meetings. This can cause disruptions to the interviews I host.
What problems is the product solving and how is that benefiting you?
Preventing the need to travel for companies who need to interview candidates from out of the area.


    Ben P.

A highly effective video-conferencing platform

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is intuitive and straightforward, enough so that our clients who have little to no knowledge of how to video-conference are able to jump right in. it's been a significant time saver.
What do you dislike about the product?
The desktop UI isn't the most appealing or useful, and I'd like to see better integration with calendars. Other than that I've been satisfied with Zoom in our use over the last couple years.
What problems is the product solving and how is that benefiting you?
Zoom enables us to connect quickly and easily with our coaching clients across the country, saving us a significant amount of time and money in the process. Plus the screen sharing is useful.


    John O.

Better Than Google Meet, (Hands Down)

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I really appreciate the consistency of Zoom quality of experience. I have used alternatives and they are almost always choppy and we have to switch over to Zoom. I like the ability to record as well. Mobile is also very dependable.
What do you dislike about the product?
Sometimes the settings require me to enable sharing. Sometimes it is a bit harder to control my video and mute buttons on Mobile. Sometimes the length of the URL is pretty long to log in.
What problems is the product solving and how is that benefiting you?
All meetings both ad hoc and otherwise are easy to set up. I can run my entire meeting scheduled on Zoom. I also love the integration to google calendar making things easy.


    Peter B.

HIGHLY RECOMMEND...

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
We love zoom and the scalability of virtual meetings for our business. It saves us HOURS of driving around and doing consultations as we use it for our business. Also, now that we are able to be anywhere and talk with clients anywhere with "Real In Person" Meetings, it allows us to make better connections.
What do you dislike about the product?
There is not one thing we dislike about Zoom. From all of the solutions we've used in the past, zoom has been the best and the more reliable platform for our business and most widely adapted by our clients.
What problems is the product solving and how is that benefiting you?
Zoom is solving our ability to host meetings in all different places, different timezones and interact with our clients no matter where they are at. It allows us to scale the business and offer a great experience for our clients at the same time.


    Zachary M.

Use it Daily - No Longer have to go to office

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
It's a seamless program. Works very well for hosting online meetings for your day to day. I have also participated in some very large 500+ person meetings, which include advanced features such as closed captioning, language translators, the ability to unmute participants at will to answer questions, etc. It is a very broad and diverse tool.
What do you dislike about the product?
Nothing I really dislike. It would be nice if it could prompt you to disable video when bandwidth slows. Or if you could pin multiple speakers. Right now you can only pin one speaker, or use gallery or speaker mode. It would be cool if you could be in speaker mode, but still pin someone, or pin a couple folks at a time to a grid.
What problems is the product solving and how is that benefiting you?
Work from home! I no longer have to go into the office because of tools like zoom. The scheduling features and application integrations (API) are also pretty cool and help integrate with daily business life.


    Alexia V.

Zoom is the best platform for every day meetings, virtual training, and coaching sessions

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is by far the easiest and most reliable video conference platform, plus everybody knows how to use it.
What do you dislike about the product?
On rare occasions, Zoom will have a glitch but far less than any other similar platforms.
What problems is the product solving and how is that benefiting you?
I live most of my work week on Zoom for meetings, coaching sessions and to deliver presentations and longer training. It's not uncommon for me to be on Zoom seven or eight hours a day, and I rarely have any issues even when in the same meeting room for many hours.


    Daisy D.

Zoom Essential for Business

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The fact that we are able to pick up and work from literally anywhere with an internet connection has been a HUGE advantage to our business and a direct contributor to our growth!
What do you dislike about the product?
At this time, I don't have a whole lot of complaints. I do think the accessibility to the pointer * during presentations could be more easily reached but as of now, it's not a deal breaker.
What problems is the product solving and how is that benefiting you?
We moved 1,000 miles away from home and are still able to meet and grow our business without being physically there. We are connected now more than ever, actually.