Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Time Saver
What do you like best about the product?
Face-to-face meetings are a thing of the past. Such a great time saver, convenient for everyone involved!
What do you dislike about the product?
Spotty internet connections can make the meetings difficult. Also, collaboration is hard with single person being able to speak at once.
What problems is the product solving and how is that benefiting you?
Helps meet with more clients faster. Saves a lot of time on travel
Easy to use
What do you like best about the product?
I like the large number of things that you can do with the Zoom platform
What do you dislike about the product?
The Zoom Device manangement is a little clunky in the admin panel, sometimes it's hard to remember where you need to go to administer devices vs rooms
What problems is the product solving and how is that benefiting you?
Room booking and hotdesking are becoming more prevalent, and zoom's new management system seems to address that.
Zoom makes my podcast possible!
What do you like best about the product?
Until I was introduced to Zoom in 2018, I did not have an option to include video with my podcast. My option also didn't always work well.
What do you dislike about the product?
Wish there was an option for uncompressed audio. I
What problems is the product solving and how is that benefiting you?
I need a low-cost, user friendly way to connect with guests for my podcast. Zoom is a good option.
Reliable, popular virtual meeting app
What do you like best about the product?
It is easy to use and widely known. I like the ability to change my background.
What do you dislike about the product?
Sometimes when hosting a meeting I get prompts that I have unstable internet when sharing my screen, which means I have to go off screen during business meetings.
What problems is the product solving and how is that benefiting you?
Easy to host virtual meetings with clients and colleagues in different locations. It also easy to host a virtual presentation.
I'm not sure how I was able to get so much done before Zoom!
What do you like best about the product?
I like how user-friendly it is. If I need a call last minute, it's very quick & easy to hop on Zoom & create a meeting for others to join.
What do you dislike about the product?
There is not a single thing I dislike about Zoom!
What problems is the product solving and how is that benefiting you?
The problem Zoom solves for me is access to my teammates that allows me to connect with them further than just a phone call. It allows us to collaborate without having to take time out of our busy schedules to commute to one location.
Such a great platform
What do you like best about the product?
I've been using Zoom for 5 years now and I like how easy it is to use and that I can host virtual events. I also like that I can change the background as needed.
What do you dislike about the product?
I can't think of anything. I started with the free version and upgraded the plan.
What problems is the product solving and how is that benefiting you?
Meeting with clients that are all over the world, organizing events.
Business Professional Impressed with Consistency of Zoom
What do you like best about the product?
Most of my clients are aware of how to utilize Zoom & find it easy to use on computer or via the app. I also appreciate the option to hide my video profile as Zoom fatigue for me in video meetings all day can add up, and this option helps alleviate that.
What do you dislike about the product?
The only downside that I can think of is that some of my clients have found the app version of Zoom to be somewhat difficult to use when connecting to sound system in their cars or just a bit different to navigate.
What problems is the product solving and how is that benefiting you?
Zoom is helping me navigate long distance meetings & is allowing me to maintain my business despite moving states.
Educator/ Consultant
What do you like best about the product?
Zoom is easy to use, reliable, secure and offers helpful features to hold appointments, classes and events.
What do you dislike about the product?
Add-on options for Zoom storage start at $40 US/ month. Would like to see something more accessible to small business owners.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with clients worldwide - it's a known and trusted platform - allowing me to serve families, shelters and santuaries.
It even works for senior citizens
What do you like best about the product?
At the start of the pandemic in 2020 I had two clients living in a retirement community. I knew that this community could be benefitted from video conferencing because they were, essentially, all locked down in their apartments. I fielded several different platforms, and decided that I liked Zoom best because it did not require new users to create accounts in order to just attend a meeting.
What do you dislike about the product?
It still is challenging for some seniors to access Zoom -- especially the first time.
What problems is the product solving and how is that benefiting you?
I have been teaching classes to senior citizens via Zoom, and this has worked well. I also sometimes use it to offer remote computer assistance to users that have some familiarity with Zoom but are not computer savvy enough to user other remote support platforms.
Zoom has changed my business for the better!
What do you like best about the product?
The safety and convivience of Zoom has allowed me to go from driving 10,000+ business miles a year to better, more focused, timely, and overall better client meetings.
What do you dislike about the product?
Not zoom's fault, but it's easier for prospects to not show up to the meeting.
What problems is the product solving and how is that benefiting you?
Like I mentioned before, the high cost of travel, the danger of automobile travel, and maybe most importantly, finite time.
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