Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom can be great depending on what you're using it for
What do you like best about the product?
I like the overall simplicity for the user and the basic features it offers. I think Zoom is a quality video conferencing product that can be used for many diverse purposes.
What do you dislike about the product?
l don't enjoy how complicated the back-end settings are to access for admins. It would be ideal if all the settings were accessible in the app itself rather than on the website on pages that are difficult to find.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of video conferencing connectivity and providing a space for me to hold meetings and events online in a user-friendly way. We are able to meet efficiently and easily thanks to Zoom which helps us become more productive.
Works Well for Small Biz Needs
What do you like best about the product?
Zoom is easy for my clients to use. It's convenient to have the full invite to copy immediately after scheduling the call. Screen sharing is a huge plus! I also love having the always-open room for repeat meetings and/or last-minute calls with my staff.
What do you dislike about the product?
I wish there was a lower-tier payment plan for people who only use the service sparingly. My business is only 2-3 people and we only use Zoom a few times a month. I get much more value out of similarly priced online subscriptions.
What problems is the product solving and how is that benefiting you?
Reducing how often my employees and I need to travel. Keeping ourselves safer before meeting our clients. Allowing us to help clients not in our service area.
Easy to Use and Integrate!!
What do you like best about the product?
There are three specific qualities I most appreciate about Zoom. First, it's easy to set up and use. Second, it integrates with many other software platforms for video broadcasts and scheduling. And finally, it has great features for collaboration.
What do you dislike about the product?
For what I use it for, I cannot really identify any weaknesses.
What problems is the product solving and how is that benefiting you?
Zoom allows me to coach clients anywhere in the US and around the world which allows me to have a far-reaching impact and increased revenue potential. The recording options also allow clients to revisit our sessions at any time in the future.
Wish they’d still offer service for chrome book
What do you like best about the product?
It's by far the most used platform for meetings and pretty straightforward for the most part. I also like that it doesn't require any equipment other than a decent smartphone.
What do you dislike about the product?
I dislike that they discontinued updates and support for my chromebook. I am finding now that it can get very glitchy and boot me out of the meeting more often.
What problems is the product solving and how is that benefiting you?
Zoom is great for work meetings from home and helping me stay connected with both coworkers as well as clients. It's allowing me to work from home more often as well.
The best video conferencing software for the pandemic and beyond
What do you like best about the product?
Very easy to use across multiple platforms. Also easy to share links online with friends for a quick online chat. I prefer it over other providers since most other providers expect you to create an account. With Zoom, you can join other zoom rooms even without an account.
What do you dislike about the product?
Not very intuitive to be used on mobile devices. There have been some instances where we were ZoomBombed by strangers. The workaround was to add password/add a waiting room.
What problems is the product solving and how is that benefiting you?
The pandemic made it difficult to coordinate with co-workers. Zoom made it possible to make that easier. I prefer it over other providers since most other providers expect you to create an account. With Zoom, you can join other zoom rooms even without an account.
The most reliable, easy-to-use, feature-rich video conferencing platform available!
What do you like best about the product?
I like being able to control all the options, like password-protection, auto-join, and remove guests. I also like how clear and strong the video connection is. The embedded Google calendar function is my favorite feature and makes scheduling a breeze!
What do you dislike about the product?
I can't think of anything I dislike. So far, I have no complaints about Zoom!
What problems is the product solving and how is that benefiting you?
Zoom is helping me stay connected to my colleagues and clients in a more personal way. During the pandemic, it's made the experience of working from home more personal with videos vs. simply voice calls.
Zoom is easy, clear and reliable!
What do you like best about the product?
I love that Zoom is easy to use, and reliable. Every call is seamless, which makes me look more professional to my clients.
What do you dislike about the product?
Zoom is great, there are lots of updates, but nothing that bothers me.
What problems is the product solving and how is that benefiting you?
It gives me a simple way to conduct classes, have meetings and do business online.
It is very user-friendly stable and easy to use
What do you like best about the product?
The thing that is most helpful about zoom is screen casting and having the ability to remote control another desktop. The audio quality is also very good. Shared screen resolution is also phenomenal.
What do you dislike about the product?
Sometimes when I'm working with older people they wonder why it's asking them to login all the time so maybe make it a little easier for older people to sign on without an account. Also in order to help other people with zoom stuff I wish that there was an option to see their zoom stuff while screen sharing.
What problems is the product solving and how is that benefiting you?
I'm able to have full meetings with all of my computer content sharing through screen sharing and sending files through chat to everyone or to direct people and it is fast. Sometimes we can meet on zoom instead of meeting in person and it saves everyone time.
Zoom is a must for interactive virtual sessions
What do you like best about the product?
Zoom does a brilliant job of creating ways for people to interact in large virtual sessions. The breakout room functionality is easy to use and creates important opportunities for participants to connect and learn together. I love the features zoom continues to add and appreciate their responsiveness. Also, in most cases, it is seamless for people to join a zoom session, unlike other virtual platforms.
What do you dislike about the product?
The biggest issue occurs when people try to use zoom via the web, rather than the client. The interactive features, like whiteboard, and some others are less accessible.
What problems is the product solving and how is that benefiting you?
Delivering keynotes and workshops that were once done in person, with the limits on travel, etc, zoom has made that possible. Without zoom, things would be much more costly and feel less connected.
I love zoom and have used it frequently, especially over the past 2-3 years of work.
What do you like best about the product?
I like the ease of use, and ability to have multiple people easily visible in a large chat room (something that competitors struggle to do as efficiently as Zoom does).
What do you dislike about the product?
I do wish zoom had features outside of just video calling OR chat features within the individual calls. It would be nice to see zoom become more "all-encompassing" to have chat outside of just video calls and a chat log to go back on.
What problems is the product solving and how is that benefiting you?
Zoom is solving a lot of the issues when it comes to meeting digitally. Prior to zoom, meeting digitally was less of a "necessary" thing that it is nowadays. It makes my ability to work much more efficient knowing I can quickly chat with a collegaue or prospect from the comfort of wherever I am.
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