Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Qui (MiMi) T.

Great for meetings

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Convenient for personable meetings, Zoom is the 2nd best option for a client meeting, right after meeting directly in person. It is widely used, so more are familiar with it.
What do you dislike about the product?
Can be hard for some to get on, with all the login and downloads. For my older clients or those logging on their phones, it can be challenging. Also, with an ongoing group link, I am not able to allow screen sharing or designate others to be hosts, if they are not on my Zoom account/team or if I am not on the call.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet more clients as it cuts out the travel time for myself and for my clients.


    Deb F.

Zoom has enabled us to continue providing therapy services during the pandemic.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
It is so easy and efficient! Individuals are able to log on regardless of what type of device they have.
What do you dislike about the product?
Nothing really! I have had no problems with the application.
What problems is the product solving and how is that benefiting you?
We are able to provide individual and group services. It truly has enabled us to expand our services regardless of geographic location


    Shannon L.

Zoom has improved our productivity!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has been great to cut costs and time at our agency. We do not have to travel as much for meetings, which saves up this extra time and mileage expenses. This extra time allows us to be more productive.
What do you dislike about the product?
You do lose some of the personal interactions with people and people can disconnect be being on Zoom, but that's not the company's fault. It's more likely from being in too many meetings.
What problems is the product solving and how is that benefiting you?
Zoom saves us traveling time and money used for mileage. The mileage expenses can be routed elsewhere in our budget and we can focus on programming at our agency instead of traveling.


    Kelly Stokes B.

Zoom makes it easy to do business online

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
So easy to use! I love all of the features within Zoom like calendar scheduling, chat and polls.
What do you dislike about the product?
Haven't found a downside to using Zoom. Everything works and I haven't encountered any issues. Not sure what could make Zoom better.
What problems is the product solving and how is that benefiting you?
Being able to do business online from anywhere in the world. Zoom video conferencing makes meetings feel more personal so it's easier to connect with clients. My business results have increased dramatically by using Zoom for consultations.


    Kristin D.

An easy to use, flexible way to community with your team.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I love the ease of use to schedule and have a meeting that everyone from different places can attend. This makes business meetings, club meetings, and even communicating with family the easiest.
What do you dislike about the product?
I wish it was easier to do chat and video on the phone app version in the event I am on the go and want to also communicate with those in the app. It just seems like I should be able to do both better.
What problems is the product solving and how is that benefiting you?
I have business associates that live in different states and sometimes a phone call does not suffice. I could facetime, but it doesn't offer all the features, like chat, that Zoom offers.


    Construction

Zoom is always easy top use and easy to teach to our employees

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The recording features are quite helpful, as well as the interface is extremely easy to use! I like that it has the ability for all of our employees to be present in a meeting and all be able to see one shared screen.
What do you dislike about the product?
The downsides of zoom I find is the one hour time limit on the free version. I find other free tools will allow you to have a meeting longer than 1 hour and its quite cumbersome when you need to resend another meeting link because you could not finish in exactly 60 minutes and you get the meeting auto-closed on you.
What problems is the product solving and how is that benefiting you?
Zoom solves our problem of getting people together when they're not all in one room for meeting allowing us to meet more easily with our team. as well as we are able to virtually meet with clients instead of driving to a bunch of locations for meetings.


    Evan B.

Critical Need For Business

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I love being able to have control over letting my guests in via a waiting room. This helps manage a headache when I have several meetings back-to-back. I work for Globe Life Family Heritage and use this almost every day with my clients.
What do you dislike about the product?
I have no problems using zoom nor is there anything that I dislike about zoom. If something needed improved upon I would maybe say that the chat feature could use some new tools!
What problems is the product solving and how is that benefiting you?
Being able to work remotely and have the use (and upper hand) of getting to use cutting-edge technology with my work through Aspire Financial LLC in Dodge City, Kansas.


    Jorge D.

Very effective to communicate

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
What is most helpful about zoom is that you are able to meet with plenty of people who do not have to be in the same room. Also the interface is easy to use. Other competitors make it too difficult.
What do you dislike about the product?
there is not much I don't like about zoom. I believe it is simple enough to use and figure out. Updates come frequently that continue working on improvements. It is in a good place.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of a busy schedule. Everyone has somewhere different to be but through zoom everyone can be in the same meeting room without having to be in the same physical room.


    Jody P.

Easy and reliable

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
What is the name and brand you can trust when you think of online meetings? Zoom of course. It is natural that Zoom is the best online meeting service. They are so reliable, never had an issue when hosting a meeting.
What do you dislike about the product?
Can't think of anything. everything works well
What problems is the product solving and how is that benefiting you?
So many people are working remotely these days, it is nice to be able to pull everyone together for a meeting and see them via Zoom.


    Daniel A.

Very Pleased with the service

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
It's features specifically, the breakout rooms, waiting rooms and background features.
What do you dislike about the product?
How you can't copy and paste links that people send out on the chat or how you can't erase a message if sent by mistake.
What problems is the product solving and how is that benefiting you?
It's kept my financial services business running and helped us to hit new record highs.