Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Using Zoom for my calls with clients and family
What do you like best about the product?
Good quality of calls, many options to extend your experience such as sharing screen, adding audio and so on. Also I like scheduling a bunch of calls for a week with a calendar reminder
What do you dislike about the product?
I'm ok with everyhing. Only thing is that I have just 40 min free with one-on-one calls. When I have a group calls- that's ok to pay for a subscription.
What problems is the product solving and how is that benefiting you?
I'm working with clients all over the world and it's very helpful that Zoom has time zones when you're scheduling a call in advance. So clients know at what exact time they should attend the meeting in their time zone.
Always reliable
What do you like best about the product?
I appreciate the background noise settings. Sometimes I present in loud ambient spaces. I also appreciate all the different share screen options, along with a whole host of plug-ins to add on.
What do you dislike about the product?
I wish some of the settings were better accessible from the video screen instead of going to the main window to get to the settings. I also would prefer better integration into other platforms. I find, my systems are always trying to tie into Teams, but I only use Zoom. Otherwise, love working with zoom.
What problems is the product solving and how is that benefiting you?
I have been able to reduce the amount of driving I need to do to accomplish my job. I have saved hundreds of work/personal hours by switching to zoom. Honestly, I can't imagine going back to the old way of doing my business.
Zoom is an easy to use and pretty inclusive platform.
What do you like best about the product?
Zoom is easy to use with participants. The people participating can do so with a click. I like the ease of the chat feature and the recording feature.
What do you dislike about the product?
I would say the number of people you can have participate under a basic plan. The annotation feature is a little limiting.
What problems is the product solving and how is that benefiting you?
During Covid especially, I found an easy format to continue consulting with schools.
A functional video conferencing software, but not amazing
What do you like best about the product?
Nice that you can use (mostly) seamlessly on multiple devices, screen share while being able to see people is nice too.
What do you dislike about the product?
Clunky UI, don't like that you can't choose how many people to display in gallery view on mobile, screen sharing screen quality varies widely, not user-friendly for those not skilled at computers. wish you could have multiple people use a single account (such as a business one) without everyone getting kicked off when someone else logs in
What problems is the product solving and how is that benefiting you?
Remote work and team projects. Nice to screen share
Zoom just works!
What do you like best about the product?
The thing about Zoom I like best is that it just works. Sure, there are other popular videoconferencing platforms. I use Google Meet and Microsoft Teams. Teams consistently is difficult to login to properly. Google Meet still feels like a beta with lower quality video and isn't optimized for screen sharing. Zoom has none of these problems. It is a polished, professional video conferencing app, regardless of which platform I've used it on.
What do you dislike about the product?
What bothers me about Zoom is that I can only send invites from one email address. Since I'm a paying subscriber, shouldn't I be able to send invites from multiple addresses? Most of us deal in a world where it's necessary to use different email addresses and calendars for different things. As long as I'm logged in with the same name, and I can't schedule multiple meetings at the same time, what would the harm be in letting me use my multiple email addresses with one paid Zoom account?
What problems is the product solving and how is that benefiting you?
I am located in Denver, Colorado, USA and have clients around the country and around the world. Zoom lets me stay in touch seamlesslessy with all of them. I even use it for networking and industry events with people from around the world. There's never a problem connecting with anyone using Zoom.
Good Zoom Experience, Sometimes Laggy
What do you like best about the product?
Zoom is simple to use and is really user friendly. I appreciate the ease, the ability to record, have multiple people on, and the new access to applicatons that you can integrate. Its fun, fast, and easy.
What do you dislike about the product?
Zoom has an issue where it constantly lags. Its super expensive if you want to buy space for hosting your recordings. It also gets glitchy, usually the camera is super blurry, and there is no way to go live on it.
What problems is the product solving and how is that benefiting you?
Well with COVID I am sure its helping a ton of people. For me, I am able to do all of my interviews, meetings, and webinars all from the comfort of my home. All of my employees are also remote because we can check in per Zoom.
My experience has been overall positive. Easy to connect, set up meetings and breakrooms.
What do you like best about the product?
Accessibility and user-friendly. I also like that I can record my meetings and keep them for a few months. I love that I can share them, edit them, and download them for record keeping.
What do you dislike about the product?
I pretty much like most of the features. There are some that I have not utilized yet, but I hope to soon. Zoom has allowed me to connect from practically anywhere. The only feature I dislike is that I cannot run two video conferences simultaneously.
What problems is the product solving and how is that benefiting you?
Connectivity. Anyone can connect to a meeting. It also solves the fact that I can share, edit, and collaborate in a session with everyone in attendance. We can keep meeting notes and questions on the record. We can also ask questions as if we were in a live meeting.
Zoom provides an excellent experience for digital meetings
What do you like best about the product?
I like Zoom's capabilities far more than other meeting platforms. It is my preferred online meeting host. They make it so easy to share audio, video, change your background, etc., which are all things we use very frequently as we are a marketing/creative agency with frequent client meetings.
What do you dislike about the product?
Zoom sometimes freezes and quits when I try to screen share. That is a gripe I have which I am hoping they address soon. Other than this issue, I have very few issues with Zoom.
What problems is the product solving and how is that benefiting you?
Zoom helps make my meetings run smoothly and efficiently. They have the capabilities I need; as in-person meetings aren't possible with clients half-way across the country, I'm able to create an experience that feels a little more "personal" than other online meeting platforms can.
Zoom - Vital to Success in Today's World
What do you like best about the product?
Relatively easy to set up video/audio meetings with clients or prospects who do not have the time to meet in person or spend the money on gas to do so. Zoom is much more efficient.
What do you dislike about the product?
I always like to be able to talk with a live human being if things go awry or if I need more information. This is an area you could improve.
What problems is the product solving and how is that benefiting you?
Recording our client meetings.
Solid tool for conferencing and collaboration
What do you like best about the product?
Very easy to use and most people already have it installed and are familiar with its operation
What do you dislike about the product?
There is no way to participate silently. For a supervisor to sit in and audit a meeting it's sometimes good to be able to be hidden.
What problems is the product solving and how is that benefiting you?
Zoom has become so common most of my communications now take place in Zoom. Zoom is great to be able to have a meeting and then when it's done still be sitting right at my desk ready to move on to the next task.
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