Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great for small training providers
What do you like best about the product?
Zoom (for meetings) is so easy to use If you are a 1-person team. You can run meetings and deliver workshops while managing the most essential functions like break-out rooms by yourself.
What do you dislike about the product?
1. We use Wix for our website and virtual events and Zoom integration with WIX events is not great at the moment.
2. The different types of Zoom accounts are confusing. I wish they created a feature tailored for solopreneurs or very small organizations.
3. I wish they made it possible and affordable for solopreneurs and small organizations to host only 2 webinars a year without having to set up an expensive webinar account
2. The different types of Zoom accounts are confusing. I wish they created a feature tailored for solopreneurs or very small organizations.
3. I wish they made it possible and affordable for solopreneurs and small organizations to host only 2 webinars a year without having to set up an expensive webinar account
What problems is the product solving and how is that benefiting you?
Zoom for meetings enables us to organize and host small virtual events (less than 100 attendees), workshops, working sessions, and meetings, so we were able to continue to offer programs and collaborate throughout the pandemic.
The best video conference application out there!
What do you like best about the product?
I love that I can divide my sessions into breakout rooms and get everyone interacting with one another through this feature. I also love that I can run a poll to get everyone's feedback quickly and efficiently. Being able to record my sessions is also helpful and I've never had an issue with this feature.
What do you dislike about the product?
I don't have anything I can think of that I particularly dislike. Like I've said, Zoom is the best video conference app for a reason and I don't see myself switching to a separate platform. However, it is irritating that you can only hold a meeting for 45 minutes/an hour if you use the free version. There is never a meeting that only lasts this long - I think it's an unrealistic feature but I guess they have to make money somehow.
What problems is the product solving and how is that benefiting you?
I've been using Zoom since 2017/2018. Zoom helps me meet with team members who are out of state and still feel connected with them. During the pandemic, it was the only way I could connect with those inside my organization, now we continue to use it for convenience!
The best webinar and meeting experience
What do you like best about the product?
Whenever you want to meet or offer a webinar, this is the best app to use! Meetings can be set up in multiple ways with this reliable system. My favourite feature is the integration with Hubspot, which allows you to set up meetings automatically and share links in marketing emails, sequences, or even include them in workflows.
What do you dislike about the product?
Learning to manage can take a long time.
What problems is the product solving and how is that benefiting you?
We use the interface for Webinars with more than 200 attendees, as well as small meetings. It is very helpful to be able to integrate with Hubspot
Easy to use
What do you like best about the product?
Zoom is probably the most simple video meeting software I have used. It is well laid out and easy to navigate. I love the ability to share my screen or record my meetings. I have also been very impressed with the webinar options and the breakout rooms.
What do you dislike about the product?
The only downside to Zoom is setting up meetings can be a little cumbersome and if you don't remember to change settings it seems to keep the same ones from each meeting.
What problems is the product solving and how is that benefiting you?
Being able to meet with people when I cannot in person due to distance or just work schedules. It really opens up more times to be able to host people and help them.
An amazing tool in my toolbox
What do you like best about the product?
The Ease of use. Is one of my favorite things. I liked everything about zoom. It is very user friendly. Set it up and schedule. I have tried other platforms and Zoom is far better.
What do you dislike about the product?
I liked everything about zoom. It is very user friendly. Set it up and schedule. There is really nothing I dislike. I use it all the time in different groups with no issues.
What problems is the product solving and how is that benefiting you?
Meetings without leaving my desk.i love that I can schedule and send out a link and that's it. Show up at nesting time and Voila! So simple. Thank you! Thank you!
Zoom Review
What do you like best about the product?
Easy to use interface. They make it easy to customize what you need from the interface and support is helpful.
What do you dislike about the product?
Working with multiple users in my firm creates some challenges. There are occasional scheduling issues within outlook. When I send outlook invitations to people, it is hard for them to find the zoom link after they accept it.
What problems is the product solving and how is that benefiting you?
Helping us meet with clients face to face whom we previously only had a phone relationship with. These are much stronger relationships and the experience on both ends is much more personal.
Functional and Simplistic!
What do you like best about the product?
Zoom is extremely easy to use. There hasn't been a learning curve for our team using this product, which is a great thing as we didn't have any speed bumps during the switch from GoTo to Zoom.
What do you dislike about the product?
I have set my setting to not require me to admit a caller in to the call, however, no matter what, it still requires this from me. It's not the worst, but I have noticed some settings, like this one I mentioned, do not stick.
What problems is the product solving and how is that benefiting you?
I do many calls with other members of my team. Between our clients and all of their calendars and our internal calendars being hit up and changing constantly, this saves our team a lot of time going back and forth with the client.
It does what you need it to
What do you like best about the product?
Ease of inviting outside attendeees and how cross compatible it is and how easy it is to to install and setup for the first time espcially for first time attenders
What do you dislike about the product?
At takes entirely too much familiarity with the admin side in order to set things up in a consistent matter. The recording options, outside, locking, wait room, it all has to be done ahead of time and cannot be modified mid go, and if you do, it makes a new invite and then you have 2 invites sitting out there and people joining different meetings.
What problems is the product solving and how is that benefiting you?
We use Teams and Zoom. Teams is our standard method, but Teams does not have a good mass webinar system yet. Zoom does, and it works well for what we need each quarter.
Intuitive app, easy to use, always reliable.
What do you like best about the product?
I like how easy it is to set up meetings. I appreciate that I can easily change a meeting if I need to or update user privileges, even during the meeting.
What do you dislike about the product?
My least favorite thing about Zoom would be that dial-in options can be confusing. Any login other than through a Zoom account on a computer can proof frustrating or confusing.
What problems is the product solving and how is that benefiting you?
Zoom makes connecting with colleagues across the nation easy and practical. As a remote worker, I heavily rely on a service like Zoom to make my workday productive.
Solid, continues to improve
What do you like best about the product?
It just works.
The continuous improvement of feature sets; the stability of the product. Compared to other competitors, it just works - for example, as small as it seems, I love that zoom doesn't pickup keyboard sounds as much as competitors.
The continuous improvement of feature sets; the stability of the product. Compared to other competitors, it just works - for example, as small as it seems, I love that zoom doesn't pickup keyboard sounds as much as competitors.
What do you dislike about the product?
Bigger groups get lost. Phone sometimes cuts out.
What problems is the product solving and how is that benefiting you?
Works great for a hybrid workplace.
showing 7,561 - 7,570