Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Zoom Makes Staying Connected Easy
What do you like best about the product?
One of the standout features of Zoom is its simplicity and user-friendly interface. Setting up and joining meetings is a breeze, even for those who are not tech-savvy. The intuitive controls and straightforward layout make it easy for everyone to participate in meetings without any hassle. I can schedule a meeting on the spot if a phone call turns into something that requires a screen share or would be better face to face.
What do you dislike about the product?
One of the significant issues I have encountered with Zoom is its inconsistent performance. Despite having a stable internet connection, I have frequently experienced audio and video lag, pixelated video quality, and even sudden disconnections during important meetings. These technical glitches disrupt the flow of communication and have led to frustration and wasted time. This has gotten better post-pandemic but was a substantial issue during peak hours during the pandemic.
What problems is the product solving and how is that benefiting you?
One of the key problems that Zoom solves is the ability to train remotely, overcoming the limitations of physical location. With Zoom, I can connect with new staff members across the country, eliminating the need for travel and reducing logistical challenges. This has been incredibly beneficial in reaching a wider audience, including individuals who may not have had the opportunity to attend in-person training due to geographical constraints.
Zoom is a useful tool for online meetings.
What do you like best about the product?
I like being able to easily connect with online meetings for work and fun while sharing my thoughts in the group chat. I also like being able to upload fun custom wallpapers for my backgrounds.
What do you dislike about the product?
I don't like when the internet connection lags for me or others in online meetings, and I'd like future versions of Zoom to improve on preventing lags and session cancellations.
What problems is the product solving and how is that benefiting you?
It helps me connect with people I can't meet in person and talk to them face to face without having to leave home or work. This reduces my travel time and allows me to work and plan better.
Solid and tested
What do you like best about the product?
As opposed to some other platforms, having the known quantity of sending a zoom link just keeps everything moving smoothly. The whiteboard updates are particularly great.
What do you dislike about the product?
I wish that original audio was the default. By far and away the thing I have to request most often is that others enable "original audio" so that something isn't accidentally noise reduced.
What problems is the product solving and how is that benefiting you?
Being able to share screen has been work-life changing for everyone at our organization. Looking at the same thing at the same time with the ability to move a cursor is excellent.
Zoom has been life saving!
What do you like best about the product?
I think the fact of having a platform to meet virtually is super convenient and Zoom has just become second nature to use.
What do you dislike about the product?
I dislike maybe some of the formality? Feels very business-oriented at times which is fine since that is what it was built for. But personal use feels inorganic.
What problems is the product solving and how is that benefiting you?
Definitely helping us to be efficient and quick with decision making and planning.
Zoom changed the World
What do you like best about the product?
I love that Zoom can be accessed from anywhere with ease, clients don't need the program to join, and that it is effortless for even the least tech savvy people of the world
What do you dislike about the product?
Sometimes, the control interface for larger groups can be irritating, along with the fact that if you are on mobile you have to download the app in order to use it.
What problems is the product solving and how is that benefiting you?
Just making everything easier, mainly the use of bandwidth, that, unlike its counterparts, it only uses a fraction on the bandwith, along with integrating useful tools
Great Experience
What do you like best about the product?
Zoom is wonderful to help connect with co-workers across distances. I also really enjoyed the ease of use, especially when it came to creating meeting channels that are frequently used.
What do you dislike about the product?
The downside of Zoom, as with anything these days, is the price. Unfortunately, other platforms allow video meetings but do not cost as much or anything at all.
What problems is the product solving and how is that benefiting you?
Zoom has helped me work from home and provided adequate supervision to staff members without having to be over their shoulders. This helps to create a more positive work environment in my opinion. Especially when being supervised, it is easier to feel more natural when someone is supervising from the screen than when someone is standing by you supervising.
Therapy on-line made possible!
What do you like best about the product?
Zoom allowed me to contact with my clients easily.
What do you dislike about the product?
I don't have any big downsides about zoom. I would like it if they would allow me to change the automated language to include Zoom Session and not meeting.
What problems is the product solving and how is that benefiting you?
They always have a working interface for me to use. They are always introducing new apps.
All in one platform for all office environments.
What do you like best about the product?
Zoom has been a blessing during the pandemic and now after. It is the central hub for meetings and team colloboration!
What do you dislike about the product?
I have not experienced any downsides by being a Zoom customer.
What problems is the product solving and how is that benefiting you?
It is solving the problem of traveling for short meetings. This in turn is saving us gas, time and money!
All the functionality needed for our creative teams
What do you like best about the product?
Has the minimum set of functions we need. Other tools may have additional functionality. But all the basics we need, like screen sharing, chat, recording, and breaking out into rooms are there.
What do you dislike about the product?
The interface can be confusing at times. We might struggle to find how exactly to create rooms for subgroups. We can usually resolve it by Googling a YouTube video to explain it. But it can slow us down or frustrate less tech savvy participants.
What problems is the product solving and how is that benefiting you?
Our creative teams are working remotely. This is the best way to collaborate. It's absolutely essential we can see each other's screens and talk through issues.
Such a lifesaver
What do you like best about the product?
I love how easy it is to connect with others. It helps me with work and personal, and to keep having fun with distant friends.
What do you dislike about the product?
If I could say one thing it's the inconsistent times. Sometimes zoom would be down when I need it most.
What problems is the product solving and how is that benefiting you?
It's solving keeping up with people, and it helps me with my own joy and mental health.
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