Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Best experience for virtual meetings
What do you like best about the product?
Zoom has been instrumental in partnering with my corporate peers. It is so easy to share screens, chat within the meeting and collaborate. It is easy to access via laptop or mobile. I appreciate how user-friendly the application is.
What do you dislike about the product?
I haven't ran across anything I dislike yet. Zoom appears to be the best answer for virtual meetings, it has all the features I need to ensure a successful meeting.
What problems is the product solving and how is that benefiting you?
The ability to share screens is probably what I value most. It helps the talker to have visual guides for the listener. I also appreciate the chat function where questions can be clarified without having to interrupt the speaker.
Zoom as a conferencing tool
What do you like best about the product?
Easy to use, the transcription is good, easy to schedule the meetings
What do you dislike about the product?
I don't have anything else that is negative
What problems is the product solving and how is that benefiting you?
One if the problems it solved is being able to train more people without having to be in person.
When people are in another location I can always schedule a zoom to share project instructions
When people are in another location I can always schedule a zoom to share project instructions
Zoom lives beyond the pandemic
What do you like best about the product?
It's easy to share links with people you invite. The chat room, polling and wallpaper features.
What do you dislike about the product?
Sometimes the wallpaper features deactivate. It would be nice if there was a popup when chatting with someone (or a way to "poke" them) in a large group. Too many people chatting makes it difficult for the recipient to know they were messaged.
What problems is the product solving and how is that benefiting you?
We are a nonprofit (Toastmasters) and having hybrid options makes for a great opportunity to have in-person and virtual attendees.
Zoom is the leader in user-friendly UX and UI among videoconferencing providers
What do you like best about the product?
With easy integration with Outlook, intuitive graphical interface, and useful background and real-time video editing tools Zoom has established a leadership position.
What do you dislike about the product?
With so many telephony solutions trying to add video - and doing a worse job of it than Zoom by far - perhaps it's time for Zoom to instead add telelphony services. They're 99% there already given the audio functionality of Zoom...
What problems is the product solving and how is that benefiting you?
Zoom helps with adoption by providing an intuitive interface, and is widely recognized by most audiences. It also saves time through its integrations, which are invaluable.
I've come around and now I LOVE Zoom for my business
What do you like best about the product?
I live in a very remote area- not even close to any of my prospective clients. But Zoom allows me to see my clients and show them things like I used to in the old days across the desk. I get so much accomplished in a short time by meeting them this way rther than endless emails back and forth and then losing some. When they can meet me and see I know what I'm talking about they feel confident to move ahead.
What do you dislike about the product?
Not being- that tech savvy I don't use many of the features like backgrounds and whiteboard (what is that even?)
What problems is the product solving and how is that benefiting you?
My close rate is much higher because I can show clients various options in a short time and help them narrow down their choices
Great tool for online client communication and tech support
What do you like best about the product?
Ease of use, and variety of tools available for multiple purposes of my business including meeting, presentation, group online workshops and 1:1 lessons. Zoom make many different elements of my business better!
What do you dislike about the product?
Nothing! The client which I connect with via zoom don't experience any issues. Having a guide showing how to screenshare, turn on video etc upon opening zoom for the first time would be helpful!
What problems is the product solving and how is that benefiting you?
Being able to meet with new, and current clients meanwhile increasing the level of connection with video, and the potential of sharing information and demostration solution using screen sharing and remote control.
Zoom makes scheduling meetings and keeping my calendar organized easy!
What do you like best about the product?
Having a personal meeting ID makes it easy to hop on internal meetings with my coworkers, without the hassle of scheduling its own meeting. Setting recurring meetings allows me to set it and forget it, while keeping my calendar up-to-date.
What do you dislike about the product?
Zoom's video quality is poor. I am unable to set a virtual background unless I upgrade my laptop. Can only send a calendar invite through one channel (such as google calendar or icalender), so not all my invitees are not able to add the event directly to their calendar.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to keep my meetings organized, know who's planning on attending (and not!), makes it easy to share my screen. We use Zoom for internal check-ins daily using my personal recurring meeting ID. It saves me time which can be spent on more important things!
Zoom is Convenient for Connecting
What do you like best about the product?
Zoom is helpful because it allows teams to seamlessly connect with each other. The screensharing is essential for communicating with colleagues in different physical spaces as well as classrooms of students.
What do you dislike about the product?
Inviting people to a meeting that is currently happening is often not intuitive on the design. I would like to see an easier way to add someone in (e.g. integrating with messages app). I also have several accounts from different jobs and would love if it was easier to move between accounts.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of not being in the same physical space with someone but needing to look at the same thing (or each other!). Performance has increased by being able to connect with others remotely.
Life changing
What do you like best about the product?
Easy to use. Opens up the possibilities for connecting.
What do you dislike about the product?
The number of steps to have a newertong added to my calendar
What problems is the product solving and how is that benefiting you?
It saves me time and gas. It allows me to connect with people out of my local area and at a deeper level than phone
Great communication vehicle for business professionals and personal relationships!
What do you like best about the product?
The best thing about Zoom is how easy it is to use. If I want to begin a meeting, all I have to do is share a link - it's that simple!
What do you dislike about the product?
The only thing I dislike is that I would like to view all my participants on one screen - especially if I have it on full-screen option.
What problems is the product solving and how is that benefiting you?
Zoom has allowed me the ability to meet with clients when distance or time-crunches may hinder meeting together otherwise.
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