Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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A lifesaver in pandemic times, but worth it afterwards?
What do you like best about the product?
I love how Zoom is extremely user-friendly. It makes videoconferencing a breeze, and almost never runs into snags (I wish I could say the same for the things I had free access to through work!) The best part about Zoom is the way that it encourages people to work together, and how the technological interface isn't really a major impediment -- you easily can get around in the system even if your organization is full of neophytes or luddites. There are inclusive elements and it's also great to be able to see people express themselves through filters and backgrounds.
What do you dislike about the product?
The two issues I ran into were 1: my main work machine was just not powerful enough to run the 40-person rooms all on one screen! And 2: now that the pandemic restrictions are lifted, $200 is just a really heavy burden on my pocketbook. The first issue was easily resolved by upgrading computers, though, so in the end the system is very efficient!
What problems is the product solving and how is that benefiting you?
Zoom helped my students meet and communicate extremely effectively! It helped arrange one-on-ones and the breakout rooms also allowed for community development we would have otherwise missed. There's a lot of interconnectivity issues that we need to address in this current work environment with hybrid learning, and Zoom seems to be working on addressing these problems one online meeting at a time. It's helpful to have software that is at once easy to use but also very powerful, allowing a lot of functionality without such a high barrier of entry as some other programs. It's also good to have a free version that is accessible for average users, and in the future I hope to switch to this version, because for more casual needs the free version is more than satisfactory!
Excellent service with great features
What do you like best about the product?
I like the easy scheduling and auto time zone selections.
What do you dislike about the product?
It takes more video card power than my new PC has, which doesn;t have a separate video card. It loads slow but once it started, it's fine.
What problems is the product solving and how is that benefiting you?
Getting lots of people together into one "room" is not possible but with Zoom we can all get into a virtual room and talk "live"
Perfect for Small Nonprofit
What do you like best about the product?
I like that Zoom stores my frequently used Zoom room numbers for easy login. When I go to start my regular monthly meeting, I don't have to look up the room code.
What do you dislike about the product?
I have struggled with the whiteboard on Zoom. While it's a great feature, I have yet to be in a meeting where it is fully functional for all participants. Some can only see the whiteboard, while others can manipulate it by adding to the shared whiteboard.
What problems is the product solving and how is that benefiting you?
Zoom allows our nonprofit beneficiaries a space where they can gather virtually every month and stay in touch with each other. Our video chats often end up being a laughfest where we are telling stories about past dive trips.
All Basic Needs Being Met Through Zoom
What do you like best about the product?
The flexibility of the platform has been helpful for my needs, as well as the ease of scheduling meetings. Sharing invitations is simple and straightforward for my needs.
What do you dislike about the product?
The interface when trying to access recordings of past meetings can be cumbersome and difficult. Also, it would be helpful to be have more control over a meeting while accessing through a mobile device.
What problems is the product solving and how is that benefiting you?
Zoom helps my company get around the difficulty of scheduling multiple meeting participants at once. Through zoom, I am able to connect with clients and colleagues much more efficitently.
Easy. Reliable. Affordable.
What do you like best about the product?
I use Zoom mainly because it's familiar and accessible to all of my customers.
What do you dislike about the product?
I wish I had more cloud storage space for recordings. I always get "poor connection" alerts when in fact my connection is strong (100+ Mbps).
What problems is the product solving and how is that benefiting you?
I host a drawing club and it allows all of my members to draw together.
Zoom is constantly updating, and I can't imagine doing the work of my business without it.
What do you like best about the product?
Desktop app, ease of use for most parties involved, widespread use and understanding of the platform, features, apps, polls, quizzes, etc.! Competitors don't have the luxury of the widespread use of their platforms, which makes Zoom preferable.
What do you dislike about the product?
I find that camera quality differs from device to device, which can be frustrating, if for no other reason than we're looking at ourselves the whole time, to be so vain! 😂
What problems is the product solving and how is that benefiting you?
I think Zoom is doing a great job of making the platform more dynamic, especially as virtual meetings & events persist throughout the pandemic, vis a vis apps, polls, quizzes, emojis, breakout rooms, backgrounds, etc.
A New Business Essential
What do you like best about the product?
Zoom's common-sense interface, simplicity of use, and broad acceptance across my industry has made it an essential office tool. I can rely upon my peers to know how to use it, so we can get done to business immediately.
What do you dislike about the product?
Any new communications tool introduces new opportunities for compromising information, and Zoom is no exception. One strength of Zoom is its ease of use, in particular its empowering work in a casual setting, and this can lead to inadvertent disclosures. Some optional, intense reminders of the need for care would be helpful.
What problems is the product solving and how is that benefiting you?
Before Zoom, the practicalities of setting up physical meetings, and the high expense of virtual meetings, meant that our professional associations could not serve our rural members as well as those in urban areas. Our members who resided out of state could be served almost not at all.
Zoom has annihilated most geographic barriers. We have provided programs for members all over our state and nation, ex-patriots living in retirement in another country, and interested persons around the world. This has great value.
Zoom has annihilated most geographic barriers. We have provided programs for members all over our state and nation, ex-patriots living in retirement in another country, and interested persons around the world. This has great value.
In the know
What do you like best about the product?
Zoom has connected business leaders, influencers, etc. across the globe. It has given us an environment to expand our businesses.
What do you dislike about the product?
The Logo being displayed even when there is a business account.
What problems is the product solving and how is that benefiting you?
I'm utilizing Zoom to acquire certifications which ordinarily I would have to travel and now I do not. We save money.
Zoom is my go-to video platform for meetings with external clients
What do you like best about the product?
Rarely do people have an issue connecting to Zoom. I find that people can experience connection issues when I use other platforms such as Teams, Skype for Business, etc. for people that are not part of the organization.
What do you dislike about the product?
I would love to see a Zoom feature to gather participant feedback without using a 3rd party app like Slido. With large groups it is tough to keep track of the chat flow and ensure that all questions are answered, comments captured, etc.
What problems is the product solving and how is that benefiting you?
I work with a lot of clients from different organizations, and Zoom is the smoothest platform when I want to meet with people. Sometimes people coming from different orgs with different comms platforms have issues when they have to connect to "outside" platforms like Teams. Zoom rarely gives people issues when connecting.
Easy to use and reliable
What do you like best about the product?
Zoom is a super easy to use and reliable way to connect with my clients and coworkers across the country. There are a lot of resources for troubleshooting so if I had any issues, I could easily resolve them.
What do you dislike about the product?
Zoom requires a really strong connection to internet so for those that don't have access, it can be a big barrier to using the platform. Generally, people can call in the but connection isn't as good as with the video.
What problems is the product solving and how is that benefiting you?
It sounds like zoom is continuing to create features to make the site more user-friendly. This will directly benefit my clients and staff so more people can access quality care.
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