Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Convenient and Reliable
What do you like best about the product?
Zoom has been very helpful to us in coordinating meetings, both during the pandemic and post-pandemic for team members who don't reside near each other. It's accessible across multiple platforms and is fairly intuitive.
What do you dislike about the product?
The decreased limits for non-Pro accounts are annoying, as simple 1:1 meetings are now severely limited in time. It was frustrating to have the service downgraded.
What problems is the product solving and how is that benefiting you?
Zoom does a great job at making sure we can meet and communicate effectively regardless of location or contagion level. Folks who are sick, but feel fine, can still engage and contribute.
Zoom is a great product for meetings
What do you like best about the product?
Ease of conducting a meeting. Many of our users are familiar with the interface just because they attend many Zoom meetings, so it makes adoption very easy. +1
What do you dislike about the product?
The desktop app is a different install than the Outlook plugin, so you have to make sure both are up-to-date. Zoom will tell you some of your employees' clients are out of date and if you aren't careful, you won't realize which one is out of date.
What problems is the product solving and how is that benefiting you?
Having an easy interface that end-users can manage on their own and not require IT assistance to schedule, start or run a meeting.
Experienced Zoom User (three years of regular use)
What do you like best about the product?
Ease of use for anybody on any platform. Low bandwidth requirements makes it work well from any international location. It scales easily from a 1 on 1, to much larger (I've personally not used it larger than groups of 30 or so... but there's no problem of any sort with that size. I've tried several other video conferencing systems and Zoom is the winner hands down.
What do you dislike about the product?
Changing preferences while in a meeting is not easy and sometimes not even possible. You have to anticipate what you'll need before the meeting starts. If you have several recurring zoom links, it's not easy to know if you chose the right link once you have initiated the video call.
What problems is the product solving and how is that benefiting you?
It easily keeps us connected even tho scattered in multiple states and nations. It's saved us a lot of money by keeping us in our home locations and not having to travel.
Would like to have some upgrade for PowerPoint as Virtual Background
What do you like best about the product?
Easy to use. Can blur background and change background, share screen, live chat, voting, white board sharing all very useful.
What do you dislike about the product?
At advanced view for Power Point as Virtual Background, it's nice that user can overlay on top of the presentation. But sometimes even resizing the presenter's window might block some info at the power point slide, esepcially if user would like to use older powerpoint slide with lots of text. Would be nice if it 2 seperate windows that user can resize for the presentation and the presenter. People had to use OBS to achieve the 2 windows side by side view which is a bit complicated for average users.
What problems is the product solving and how is that benefiting you?
The blur background and video background is very nice The WhiteBoard figure is very good too for collaborating ideas.
It works as it should
What do you like best about the product?
Reliable, and everyone has it. It integrates with my google calendar as well, which makes creating meetings easy and straightforward. Connection is usually really smooth. Chat is great.
What do you dislike about the product?
Weird quirks with the waiting room. Waiting room doesn't ding when someone comes in. Attendees have to have a password as well as a waiting room. Zoom will kick people out of the waiting room.
What problems is the product solving and how is that benefiting you?
Remote work is a breeze now. We can meet with anyone on our team at any time and we can meet with anyone else at any time. It makes life very easy for us.
Reliable app for chatting
What do you like best about the product?
It always works, clear camera quality, clear sound quality, easy to use.
What do you dislike about the product?
Not being able to hold bigger sized meeting for longer amounts of time without buying a subscription.
What problems is the product solving and how is that benefiting you?
Being able to communicate with others without meeting in person. It gives options incase someone can't make a meeting in person or is sick.
Well worth the investment.
What do you like best about the product?
Zoom is a platform that has been extremely helpful in the delivery of music lessons as well as in communicating with parents. It has been very useful during the last two and a half years.
What do you dislike about the product?
There are times when delays and sound quality can decrease efficiency when using Zoom. For musicians, it can be difficult to find a product helpful to use. Zoom can meet many of the needs.
What problems is the product solving and how is that benefiting you?
At this time, Zoom is providing a way to continue the delivery of needed curriculum content. By doing this, our services are continuing internationally and this is important for our Foundation.
The fast and professional source for quality video conferences
What do you like best about the product?
The audio quality is quite good, which enables recordings of Zoom interviews to be auto-transcribed with few errors. The screen-sharing option is great s well. Compared to SKYPE and Google Meet, Zoom offers better options at a reasonable price.
What do you dislike about the product?
If the wifi connection is not strong enough the video and audio glitches, but I don't think that's any different from what happens with other providers. Also, I don't think conversations are recorded that are conducted on a cell phone.
What problems is the product solving and how is that benefiting you?
Zoom makes clear video conversations simple and efficient. This has been essential during the COVID epidemic but it will also reduce the need to travel for meetings in the future.
Zoom saved our choir
What do you like best about the product?
The Zoom Platform allowed our youth choir to continue to rehearse during the height of the pandemic. We used it for fundraisers successfully as well. It continues to allow our staff to participate in our weekly staff meeting, as well as our board of trustees members to attend all our meetings. We were able to bring on two excellent new board members who live outside of our state onto our board because they could participate via Zoom. Despite the fact that we have returned to in-person rehearsals, we continue to offer our music theory program virtually via Zoom.
What do you dislike about the product?
Sometimes we have connection issues with Zoom, due to bandwidth considerations. Sometimes, we have issues gaining access to a meeting or there is confusion about the correct link. However, these are generally easy issues to address.
What problems is the product solving and how is that benefiting you?
Zoom is allowing for all our staff and board members to access and participate in critical meetings. It is also providing a virtual platform for programming (music theory) that allows our choristers to have access to this learning opportunity without the hurdle of transportation.
Zoom is great for connecting with clients and friends alike
What do you like best about the product?
I've been using zoom for about five years to connect with clients and fellow entrepreneurs and it's been great for that. While many came to rely on this platform for getting things done during the pandemic, I actually relied on it for my personal life, too, using it to keep in touch with friends and host virtual happy hours and gatherings. It couldn't have been easier to send my link and get people to join in something fun during a stressful time.
What do you dislike about the product?
Sometimes when I'm screen sharing the floating top bar with the screen sharing commands can get in the way - not a ton of room on my little laptop screen to have them not overlap. I understand why they do it this way, but it would be nice to shrink that down and get it out of the way.
What problems is the product solving and how is that benefiting you?
Zoom allows me communicate face to face with people even when we are in different states / countries
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