Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Consistently great service and easy to use
What do you like best about the product?
Zoom integrates with all of my other key services, which makes it ideal for my client sessions and group trainings as a life and business coach. It's easy to use and seamlessly fits into my workflow.
What do you dislike about the product?
I wish I could stay logged in on two devices at once, since I often switch back and forth between my desktop computer and my laptop computer. The workaround is easy enough, but it would be nice to be able to approve devices or IP addresses to stay logged in.
For training purposes, would love to be able to more easily force certain views, like making the speaker and the slides roughly equal in size to have more control over the learner's experience. Would also love persistent chat so folks who log in later can see what was chatted/shared earlier.
For training purposes, would love to be able to more easily force certain views, like making the speaker and the slides roughly equal in size to have more control over the learner's experience. Would also love persistent chat so folks who log in later can see what was chatted/shared earlier.
What problems is the product solving and how is that benefiting you?
How to conduct business virtually around the world and create a seamless experience for both myself and my clients - it's affordable, functional, and broadly accessible, which makes it the ideal solution for me.
It's an ROI dream
What do you like best about the product?
I enjoy the fact that they make it easy enough to use that there are no technical issues for users at any competency level. It allows for less travel to customers and helps keep the face to face feeling of communication
What do you dislike about the product?
As with any web-based program, you are at the mercy of your data plan and signal strength. It takes many users a long time to realize that you can swipe (on mobile) during a zoom to see the gallery view. it should be more clear with the instructions.
What problems is the product solving and how is that benefiting you?
Zoom helps me gain and keep geographically undesirable clients for my business. It allows me to check in with company personnel and clients visually, allowing for fewer miscommunications.
Zoom is one of the best investments you'll ever make for your business!
What do you like best about the product?
Zoom is one of the best investments I've ever made for my business! As an online Weight Loss Coach, I love how seamless Zoom is for hosting all my client calls, webinars, group retreats, and more. I love the quality of the audio and video. I love the recording features as well, and I especially love uploading all my calls to cloud storage so clients can access call replays seamlessly.
What do you dislike about the product?
I would love for Zoom to have higher quality video, but my webcam provides 1080p resolution and still looks great online! Also, Zoom can be problematic if you don't have an ethernet cable connection. I highly recommend that if you're using Zoom for an online business, connect your laptop to an ethernet cable! I rarely have internet connection issues with Zoom now.
What problems is the product solving and how is that benefiting you?
Connection with clients and family internationally! Zoom has also been an invaluable resource for me especially when COVID first started. I was connected to my mentors, friends, and family all over the world because of Zoom. SO SO grateful for Zoom!
Reliability and ease of use
What do you like best about the product?
Zoom is my go to for business meetings. It's ease of use makes my clients feel comfortable and I do too. I don't need to make unecessary accounts to make it work. It just works. And I'm here for it.
What do you dislike about the product?
I had a mixup with billing one time in my multi year use. Thankfully, they took care of my issue quickly and I was refunded with no issue. Every company makes mistakes and they owned it and fixed it.
What problems is the product solving and how is that benefiting you?
I need to Connect with clients quickly and in a manner that makes them trust me. By allowing them to see me and for me to hear them clearly, I can read their body language and meet their needs and answer their questions quickly.
Essential to my ministry
What do you like best about the product?
The fact that folks can come on and connect but easily leave if they need to makes it very accessible.
What do you dislike about the product?
The fact that you can't hear someone unless everyone is quiet. there is really one sound at a time...that's not how real conversations go.
What problems is the product solving and how is that benefiting you?
Helping us connect with people we wouldn't otherwise see.
The best!
What do you like best about the product?
Zoom is flat-out the best platform to have any meeting or event. I had used Skype prior and when Zoom came into my view, that was all she wrote.
What do you dislike about the product?
Not a fan of having to let people in when they have the link.
What problems is the product solving and how is that benefiting you?
I don't need to go in to the office or meet anywhere.
Dependable Any & Everywhere
What do you like best about the product?
Zoom is the only meeting platform on which I've never had an issue related to network, identity, device or whatever my attendees are used to using.
What do you dislike about the product?
The only thing missing is the ability to have a second personal meeting or set up reusable meetings easily.
What problems is the product solving and how is that benefiting you?
Meetings start faster, share is easy, which reduces wait time, focus/attn of group can be enforced w/ video. Indispensable for remote/distributed workplaces!
Zoom Saved Us in a Pinch
What do you like best about the product?
The program is very easy to use and our young people take very well to it. There are very few kinks and hiccups which I greatly appreciate. We prefer to use this platform over Microsoft Teams and because we are so accustomed to it, we are not open to trying anything else at this time.
What do you dislike about the product?
I don't think there are any real downsides - or we have not experienced any at this time. The platform is super easy to use, but admittedly we have not used all of the functionality yet.
What problems is the product solving and how is that benefiting you?
Like most, my youth program was thrown into chaos once covid-19 hit us. Being a sports and arts program, we had to think really creatively about how we could continue to run the program and support our young people who were very confused by the need to isolate. Having access to Zoom challenged us to convert many of our programs to a virtual format and it worked out so well, that we continue to rely on Zoom for virtual programming and will continue to do so for the foreseeable future.
It does the job I need great zoom streaming to YouTube service
What do you like best about the product?
Zoom gives you the ability to broadcast to my YouTube broadcast and not I can just paste my embed YouTube link in my website and I am streaming a live stream thru zoom
What do you dislike about the product?
When I do my livestream I need to change on my YouTube account setting the embed and YouTube stream id every time it does not let you just use the same as the day before
What problems is the product solving and how is that benefiting you?
Advancing zoom recording options and keep adding more features and tools to make it easier for me to use it for my organization which I find useful and very helpful
Convenient and easy communication
What do you like best about the product?
I hold many reoccurring meeting and what I like the most is that I can reuse the link for the same meeting. Also I like how easy scheduling a new meeting is.
What do you dislike about the product?
When you kick a person out of the meeting once they cannot join next time you use the link. Sometime people forget to leave the meeting and I want to have a private conversation with one member and I have to end the meeting and reopen it
What problems is the product solving and how is that benefiting you?
It helps me hold meetings back to back with out having to travel to multiple location. I use it to study with my friends in another state. It is beneficial for group document review and so on.
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