Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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fantastic
What do you like best about the product?
Ease of the software and logging in. i like that we can copy and paste it in our calendar invite for our clients. I think there is a way to link to our calendar
What do you dislike about the product?
there is nothing that is disliked. It's nice to know that is reliable for us as well as our client and can be used on any type of device. i see no need for improvements
What problems is the product solving and how is that benefiting you?
not being able to meet every client face to face
Convenient and user-friendly.
What do you like best about the product?
The share-screen feature is quite helpful when it comes to a team reviewing documents. The switch host feature is also very helpful. Compared to Google, it is simpler to use and more widely used.
What do you dislike about the product?
Invitation complicated... too much info without a clear explanation as to when a password is needed versus when it is not needed. The phone in process is also unclear.
What problems is the product solving and how is that benefiting you?
Ability to do hybrid in-person and virtual meetings.
Very satisfied with the features and ease of use
What do you like best about the product?
The ability to communicate with colleagues and clients no matter where they are. The screen sharing and ability to turn over control to a participant allows me to also do business virtually.
What do you dislike about the product?
It would be nice to access the meeting attendance list more easily. For instance, if I could just go to that meeting and have the ability to click a button instead of having to hunt through the meeting controls.
What problems is the product solving and how is that benefiting you?
I don't have to drive to every client to complete paperwork and applications. I have been able to meet with teammates and clients in multiple states with ease.
Zoom Review
What do you like best about the product?
Very easy to set up a meeting. Once the meeting has started, it flows pretty well.
What do you dislike about the product?
There isn't much that I dislike. If I had to choose, it would the time limit on the free version.
What problems is the product solving and how is that benefiting you?
It makes it easier to have meetings. There are times when not everyone can be at a certain location for a meeting. This solves that problem.
Staying connected and accessible
What do you like best about the product?
Zoom has become a vital tool for me to connect with authors, clients and colleagues. If I can't be there in person Zoom has become essential in my business
What do you dislike about the product?
Very little to dislike, perhaps more that other users are not Zoom members
What problems is the product solving and how is that benefiting you?
Zoom has allowed to meet with authors and work on projects in real time remotely and with document sharing feature it has become invaluable for my work
Zoom makes collaboration easy
What do you like best about the product?
Zoom makes collaboration in my remote work environment so easy. I love the chat function -- and that I can chat with partners at other orgs too. The functionality within the Zoom interface is great and makes it straightforward to share content and collaborate.
What do you dislike about the product?
The integration with Google calendar never works quite well -- even when I select my work calendar when prompted, it always opens my personal calendar, without fail.
What problems is the product solving and how is that benefiting you?
In a remote environment, connecting with colleagues can be challenging but Zoom makes it possible not to just see each other but to really make it feel like we are working together.
Great for Teams of Any Size
What do you like best about the product?
We love that Zoom offers the ability to both schedule meetings and create meetings on demand. The functionality set alternative hosts is great for recurring meetings so any member of our team can get a meeting started without having to reschedule the meeting in event of the coordinator's absence.
What do you dislike about the product?
The thing that I wish we could change about Zoom is that only paid members can be listed as alternative hosts. I wish I could list anyone as an alternative host.
What problems is the product solving and how is that benefiting you?
Zoom allows our team to remain remote while continuing to be productive. We can meet "face to face" to work through more complex problems and make sure to get "face time" in with all of our clients without any travel.
Overall - best video choice you can make
What do you like best about the product?
Zoom is the standard - it is what others use and thus, it makes communication easy. it is simple, straight forward and overall does not require any real user knowledge.
What do you dislike about the product?
I wish it was slightly more "feature" rich. I also wish the cost was less or even free for the more than 40 min meetings. I think there are many ways the platform could support itself without fees for simple use.
What problems is the product solving and how is that benefiting you?
We are a fully remote workplace and zoom allows this to be real! We rely on the software heavily to run our team, our company, and overall run our business. Zoom is key.
Best way to connect on-line
What do you like best about the product?
The ease of use, as well as the integration with my google calendar, are just a couple of my favorite things about Zoom. There are so many features and things I can do.
What do you dislike about the product?
My least favorite thing is how crazy expensive Zoom gets if I want the version that allows me to do breakout rooms. I would only use this feature occasionally so I am disappointed by the cost.
What problems is the product solving and how is that benefiting you?
Zoom is instrumental in interacting with my clients. My business could not have survived without it. In addition, Zoom allowed my business to grow since I can meet with clients worldwide.
Excellent product with excellent support.
What do you like best about the product?
Multi-platform support in the BYOD space means that my users can use the device they prefer and still get a consistent experience.
What do you dislike about the product?
No native ChromeOS client. Somewhat pricey on a per-user basis.
What problems is the product solving and how is that benefiting you?
We have both internal meetings and external customer-facing meetings. Having a platform that is easy for our non-technical employees and customers is crucial for our people to have timely, effective meetings.
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