Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom is the most popular and most reliable for business!
What do you like best about the product?
I like that everyone knows zoom and trusts zoom. Everyone I have meetings with prefers zoom over google meetings.
What do you dislike about the product?
The price for more than 40 minute meetings with more than one person.
What problems is the product solving and how is that benefiting you?
Connecting with my clients all over the world. sometimes phones calls don't build trust, we need to see each other faces.
Zoom is better than any other video conferencing software our law firm has used!
What do you like best about the product?
Easy to use, affordable, advanced features -- like screen sharing, polling, and chat. I also like that you can call in from your phone as some folks are on the go.
What do you dislike about the product?
Nothing - to be honest. The only thing I could possibly think of is maybe a way to have an interactive mobile screen share option. I do not see room for improvement.
What problems is the product solving and how is that benefiting you?
Eliminates the need for any in office meetings and has allowed us to expand our staff and clientele geographically. I am much more productive and business has increased!
Great for meetings big and small
What do you like best about the product?
Quick and painless to add to a calendar event. Lots of options and easy to use.
What do you dislike about the product?
Keeping our companies Zoom versions up to date. Also wish there was more settings involving shot setup and views.
What problems is the product solving and how is that benefiting you?
We use it for our live stream events and external and internal business meetings. Zoom is the most reliable conference software compared to Google Meet and Teams.
Zoom provides reliable and controllable meetings for our church
What do you like best about the product?
It's very easy to set up meetings, invite people to meetings, and control the meeting while it is happening. The controls are very intuitive and easy to locate in the user interface.
What do you dislike about the product?
I almost never use the 'speaker' view, that jumps back and forth depending on who is speaking. I imagine this is a hard thing to get right, but it almost never works. I just use the multi-view.
What problems is the product solving and how is that benefiting you?
Zoom solved our need to continue having meetings while more people are working off-site. Several times we had to cancel in-person meetings last minute, and we were easily able to jump on Zoom and have the meeting.
How we make working remotely in sales work
What do you like best about the product?
We use Zoom daily for sales calls, team meetings, and more and it's a large part of how we build relationships on a fully remote team. It's easy to share screens, links easily with our calendar invites, and is even connected to our marketing tools for people booking demos online.
What do you dislike about the product?
I wish that we could purchase the webinar functionality for future months vs. needing to pay for several months of webinar functionality to build an audience for our webinars that are a few months away.
What problems is the product solving and how is that benefiting you?
Zoom is helping us connect - to our prospects, our customers, and our team. Being a fully remote team that lives across the country, it's the tool that gives us the facetime we need to build and strengthen relationships.
Awesome experience!
What do you like best about the product?
Zoom has allowed me to pivot in my business by expanding my reach with my clients.
I'm also able to reach so many more people than if I needed to do in-person appointments.
I'm also able to reach so many more people than if I needed to do in-person appointments.
What do you dislike about the product?
I have not been able to get assistance with using virtual backgrounds well. I can use backgrounds on various devices with the exception of my laptop. And I cannot figure out why that is and I haven't been able to obtain a clear reason.
What problems is the product solving and how is that benefiting you?
Connecting with NEW clients and customers and building my businesses. Prior to using Zoom, I would have had to connect either by phone or in-person. Now I have the ability to connect by technology. Thank you!
Extending Business Footprint
What do you like best about the product?
It allows me to interact with clients and screen share. I have clients all over the country and I do not need to travel to meet with them.
What do you dislike about the product?
There is nothing I can think of that I dislike.
What problems is the product solving and how is that benefiting you?
It allows me to meet with my clients that are not in my area, still be somewhat face-to-face, screen share, and emotion share.
Great Software. With the Times and Beyond
What do you like best about the product?
User friendly, Super easy and affordable. Has many features and bells and whistles to make a great software for anyone. Business or personal
What do you dislike about the product?
I can't use some background effects because I don't have a green screen. It may be due to me having g a MAC but not completely sure.
What problems is the product solving and how is that benefiting you?
Modern day communication. It's helping me because I can bring a business meeting to my home without myself or the prospect/client ever leaving. Saving time and money
Useful and Reliable software
What do you like best about the product?
Very easy to use and very helpful for our team to have a routine meeting. We can use zoom to discuss what is urgent and someone can connect to our meeting without be in the meeting in person.
What do you dislike about the product?
At the beginning I use free edition and it had time limited for a meeting. After I pay for membership, we can unlimit to have a our meeting and no need to relogin.
What problems is the product solving and how is that benefiting you?
Due to more and more remote meeting. Zoom did help us to communicate with our coworkers.
Robust and reliable video conferencing
What do you like best about the product?
Always seems to work reliably and is not as subject to communication glitches as some alternatives. This means I can depend on it for managing moderate size meetings as well as one to one sessions.
What do you dislike about the product?
One of the areas I use zoom for is private maths tutoring. The whiteboard capability is a little limited. It would be helpful to have better ways of doing simple line drawings within whiteboard. Or bringing in pre-prepared slides.
What problems is the product solving and how is that benefiting you?
It lets me interact with a wide range of 'customers' many of whom have rather poor IT understanding. It requires very little knowledge of setup from their end.
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