Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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For the most part, Zoom is user-friendly and creates good quality meetings.
What do you like best about the product?
I like the ease of all the users joining and the waiting room option. The ease of recording and finding the recording has been useful.
What do you dislike about the product?
The requirement to make a meeting for a recurring meeting; another app I have used in the past allows you to make just rooms to be joined at any time- no need to create a time and meeting. Just join the room (amongst your team) when you need to meet.
What problems is the product solving and how is that benefiting you?
Easy virtual meetings with users that are not in the same area. Allows us to see each other face to face and discuss when it best fits into our schedules.
Easy, convenient, far reaching
What do you like best about the product?
I like the mobility of using my Zoom while I travel, the access to my power points, my handouts, ability to use full screen shots of clients also. Zoom help desk is also a plus!
What do you dislike about the product?
Nothing in particular at this time. Meets my current needs.
What problems is the product solving and how is that benefiting you?
I don't have a home office as I'm an independent contractor so that problem is resolved in being able to work from home.
The one thing we could all count on during the pandemic. Everyone else is just trying to copy.
What do you like best about the product?
So easy to use. Ne need to download the app when on the go. Always the easiest conferencing platform to use.
What do you dislike about the product?
Connecting a Business and Personal and paying one price would be great and the integration with outlook has some issues.
What problems is the product solving and how is that benefiting you?
Easy to use, great way to conect with co workers friends and family.
The standard for meetings
What do you like best about the product?
Zoom always seems to work and is straightforward to use. It is really the go-to meeting software provider (no pun intended using the name of their competitor, which is not as good as Zoom).
What do you dislike about the product?
I wish there were a few more options for the meeting layout, like being able to choose the location of participants or being able to disable reordering based on hands-raised and a few other tweaks that would make the experience a little more pleasant but there aren't any features that I think are "bad" or that don't work as intended.
What problems is the product solving and how is that benefiting you?
We are a remote-first company since before the pandemic so we absolutely rely on virtual meetings to perform our work on a day to day basis. We also record many meetings for use by people who couldn't be at the sync in person.
Easy to use and everything I need
What do you like best about the product?
Zoom has made it possible for me to conduct my business remotely. As a Life Coach living overseas, it makes it possible for me to still meet with my clients face-to-face.
What do you dislike about the product?
The paid membership I use doesn't offer all of the perks I would prefer to have, but I'm not ready to upgrade just yet.
What problems is the product solving and how is that benefiting you?
Zoom solves the overseas dilemma! As a Life Coach, I find it beneficial to see my client's as I work with them. Zoom makes that possible at an affordable price point.
My zoom review.
What do you like best about the product?
The most helpful thing about zoom is the screen share function. I really enjoy the ability to be able to control another person's screen who is sharing. It helps with our work from home structure well.
What do you dislike about the product?
I dislike that zoom is sometimes choppy or slow. Sometimes the screen share control function does now work which can be frustrating. I also wish zoom notified you before a new update needed to be installed.
What problems is the product solving and how is that benefiting you?
Zoom is solving the work from home problem my company has in collaborating. With the zoom screen share and control function we can more get overly work as a team.
I cannot work without Zoom!
What do you like best about the product?
I do all of my mediations via Zoom. This is the bulk of my services, so I would not be able to work with people all over the country and world if it were not for the magic of Zoom. I like that it saves me time and money by eliminating the commute.
What do you dislike about the product?
I would love to be able to message people separately if I am in a Zoom room and want to chat to someone in another Zoom room (and I am the host). I want a little bit more flexibility to be able to message more than just everyone all at once.
What problems is the product solving and how is that benefiting you?
Zoom is helping people get their mediations done efficiently, effectively and even if people are not in the same location, they are able to successfully mediate and get their issues resolved.
Very easy to learn to use and ample features for efficient meetings.
What do you like best about the product?
Being able to switch meeting views is appreciated. Sometimes you want to focus on the speaker while other times you want a group view. It's also nice to be able to use a blurred background.
What do you dislike about the product?
I haven't realized any downsides. The app meets my needs quite well.
What problems is the product solving and how is that benefiting you?
We are a statewide association and our personnel are quite separated geographically. Zoom allows us to meet more often and for less time since it's so easy to reconvene as needed.
A great overall communications platform, though the depth of the features can be daunting
What do you like best about the product?
Zoom provides excellent call quality and a wealth of features. Integrations like those with Google Workspace make it particularly valuable to orgs like ours, and it seems that in the time we've used Zoom, they're regularly adding useful new features. Most recently, some additions to allow one-to-many screen and audio sharing to breakout rooms is particularly useful, and I've only scratched the surface of the webinar features.
What do you dislike about the product?
The biggest challenge of a platform like Zoom that has so many features is keeping them all straight. Though the management interface offers a ton of customization, the hardest part is just remembering what each of the seemingly hundreds of checkboxes do. This problem is not unique to Zoom and is happens a lot with enterprise software, but particularly for smaller companies like mine, the level of customizability can become a hindrance more than an asset at times. It's also worth mentioning that though Zoom is always improving, their track record on security isn't perfect and their communication and confidence in fixes is a bit muted. I believe they're doing the right things to react to changing circumstances, but I wonder sometimes if Zoom as is secure as other platforms.
What problems is the product solving and how is that benefiting you?
Zoom is our preferred videoconferencing platform, and in my mind, the biggest reason for that is its flexible feature set and great call quality. Comparing competitors like Teams or Webex, you may gain features or security that Zoom lacks, but I've never seen any other app that does call quality as well as Zoom.
Best of the Best
What do you like best about the product?
Zoom is easy to use. I've been providing meeting rooms and webinars for over 15 years. At one time or another, I've used almost all the different software available and Zoom is by far the easitest to use. I looked at Zoom when it first came out and wasn't that impressed. Over time it has become what it is today and I think it is now fantastic.
What do you dislike about the product?
This is such a minor complaint that hardly worth mentionoing. But, I find the hand raising hard for some people as it is in the Reactions menu. I'd rather see "raising hand" as a separate function.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to meet remotely with almost anyone these days. It has been a long time since I've worked with anyone who does not know about Zoom and has the software loaded on their computer.
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