Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mary D.

Easy, fast, a wonderful way to stay in touch, teach, and have fun!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
You can see people, teach people, and have fun without worrying about exposure to Covid.
What do you dislike about the product?
There is a learning curve, and some people don't know how to mute themselves, share screen, etc. Need a good, basic tutorial.
What problems is the product solving and how is that benefiting you?
Meeting with people from other areas is much easier and more effective than just using the telephone. We can get a lot done in a shorter time frame.


    Adejoke B.

It's Effective and efficient

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very effective and efficient in the sense that it allows you do ur meetings without any glitch and you get to communicate with people as if you are all a conference hall. I will definitely recommend over and over again as it has helped me moved alot and win in my business without having to leave the corner of my room sometimes. There are newly added features and I think its great.
What do you dislike about the product?
My dislike is the music part which I have tried to do several times, there ahould be an option to add the misic of your choice to music you want ur attendees to listen to while they join the meeting link. Aside this I dont think I have seen any negativity with zoom.
What problems is the product solving and how is that benefiting you?
Zoom has been solving many problems as you get to communicate directly even with family and friends and it brings about connection with my clients on many occasions.


    Mary S.

Why I like using zoom

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is a great tool to use for meetings, demos, exercise classes and other events. During the height of the pandemic, I used it on numerous occasions to meet with family and friends as well as attend exercise classes and scrapbook events. I also attended virtual travel itineraries since travel was out of the question. I played games with friends and we had lots of laughs.
What do you dislike about the product?
I can't say that anything doesn't work well, except that occasionally things get frozen somewhere. In the beginning, there were a lot of frustrating features, but zoom listened and fixed many of these issues, such as being able to close the chat box, and having more faces on the screen.
What problems is the product solving and how is that benefiting you?
As I indicated above, zoom has added several features over the past couple of years that make it easier to use. Being able to see more people, being able to close the distracting chat box, just to name a few.


    Professional Training & Coaching

Easy connection tool with so many collaboration possibilities.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Bringing people together to easily share working products or visual tools via share screen makes collaboration & teaching easy. I enjoy how many people can be on a call, how easy it is to control who is talking, and how share screen allows us to work in real-time with each other.
What do you dislike about the product?
The initial setting up of the profile, the radio buttons on settings, etc. is a bit tedious and would work better in a Question and Option format for customization.
What problems is the product solving and how is that benefiting you?
I can do both my business and voluntary mentorship, face to face, across the US without being physically present with others. The video component makes it personal and builds connection, and the ease of access from anywhere with the internet makes it a time-saving and efficient way of working together, and frankly, saving transportation time and costs.


    Becky D.

Easy to use & Coordinate

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom makes it simple to connect with a lot of people,all at once.
I was able to connect with my students,but then break down the recording into parts-audio for myself or for everyone, and video as well.
What do you dislike about the product?
The only thing I found difficult, was that you need to rename your zoom calls. If it is standard name, then it tends to have difficulty knowing to allow members etc. so I would name my meeting something different each time.
What problems is the product solving and how is that benefiting you?
There seems to be a lot of updates, so it can run smoother, and I have no trouble contacting support if needed.
Seems to be more productive this way. Business increases with video options.


    Jeannie T.

Connecting with clients

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use, and convenient allowing set up for meetings in just moments. Zoom promotes face-to-face consultations which allow for professional communication no matter where clients are located anywhere in the world.
What do you dislike about the product?
I have not found a downside to using Zoom for my business.
What problems is the product solving and how is that benefiting you?
Using Zoom allows me to connect with clients all over the world as if we're sitting across the table from each other.


    Whitney J.

Great Video Conference Tool

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is a very user-friendly tool with convenient features like chat, breakout rooms, screen sharing, and more. My favorite feature is that you can automatically set your scheduled meetings to be recorded beforehand as I often forget in the moment.
What do you dislike about the product?
This is small but I dislike the black around the video screens. I wish we could customize the product with colors or light/dark modes.
What problems is the product solving and how is that benefiting you?
Zoom helps me record my sessions with my clients. My clients often may want to replay the things I've said, or reflect back on the conversations that we've had. It's easier to send them a link from the Zoom cloud for them to download directly instead of downloading it to my computer and then sending the file via email. It could be a pain to do that so sending the link is a major time-saver.


    Religious Institutions

I have used Zoom consistently since 2019.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom does a good job with user experience and the screen sharing works well. I appreciate the continued updates that add new features every few months, with new re-actions and interactive options.
What do you dislike about the product?
I do not like Zoom's mandatory security measures that have made things more difficult. If I am unable to make a meeting but need someone else to log in as me to run the meeting, they cannot do so unless I can get an access code to them immediately, since they only need that access when I am unavailable.
What problems is the product solving and how is that benefiting you?
I still work from home, so Zoom allows me to have face time with the people I work for and with, and it allows communication between multiple people that always has space for the people that need to be in the room.


    Jacquie C.

I use Zoom for everything now

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I used to use Zoom strictly for meetings but I now use it for everything. I love the ability to record, go back and find previous recordings and easily edit and revise scheduling. The quality of the calls is very clear when used with a proper mic and headphones. I use it to record podcasts and meetings so I'm not constantly trying to write stuff down to remember later!
What do you dislike about the product?
Sometimes the connection can be spotty or freeze however that has more to do with the users internet connection.
What problems is the product solving and how is that benefiting you?
Zoom saves me time. Instead of having to run from meeting to meeting in different parts of the city, I can do it all from my home office. I save so much time on this.


    Elizabeth M.

Zoom is life saving!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
We used Zoom for virtual visits thru the pandemic. We have also had weekly meetings with isolated people and friends.
What do you dislike about the product?
I like everything about Zoom. It is easy to use. even my 92-year-old father can use it.
What problems is the product solving and how is that benefiting you?
We are still able to schedule virtual visits and shopping trips for clients that live in another state.