Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Great Business Tool, Even for Law Office Work
What do you like best about the product?
The interface is incredibly user friendly and the application integrates well into other applications (like Google calendar). I don't spend a lot of time trying to figure out how to do things, and I really appreciate that!
What do you dislike about the product?
It's very expensive for non-profits who would really benefit from a price break. I do a lot of work for non-profits and the collaboration we've been able to broker with Zoom as been amazing, but sadly the tool remains out of the reach for community organizations who could use it the most.
What problems is the product solving and how is that benefiting you?
I can have more meetings because I don't have to have them in person. During Covid-19 I was able to safely take client meetings and get documents prepared via Zoom so that we could then do signings outdoors where it was safe. Now I can do a whole bunch of Zoom client meetings dramatically increasing my productivity!
Zoom Review
What do you like best about the product?
Quick and easy access to quick meeting. Easy to setup meeting, the video conferencing works best, no delay and any streming issues.
What do you dislike about the product?
Chat is not intuitive and is not stored, we lose all the chats after the call is over. It would be nice we can retain that or send summary to the meeting organizer.
What problems is the product solving and how is that benefiting you?
Bringing all remote employees together in a most efficient manner possible. Keep us all connected through various types of Zoom calls.
Zoom works great for meetings and classes!
What do you like best about the product?
I routinely conduct classes and meetings using the Zoom tool to bring together participants from a wide geographical area. It kept us in touch.
What do you dislike about the product?
The 40-minute time limit on the basic is a limiting factor that may cause reluctance to join. Having multiple screens overcomes most of the viewing issues.
What problems is the product solving and how is that benefiting you?
Participants in my meetings are located throughout the largest county in CONUS, Zoom allows us to get together, overcoming the miles and costs of driving.
Absolutely revolutionary for the scalability of our business
What do you like best about the product?
The ease of use is bar-none. It's easy to have a college grad or a baby boomer hop on without any difficulty.
What do you dislike about the product?
If anything, the sound input from multiple participants could use work as far as people interrupting one another
What problems is the product solving and how is that benefiting you?
Before, it was common to only meet face to face to see clients and teammates. Now it's at the click of a button.
Industry Standard for Video Conferencing
What do you like best about the product?
Zoom is easy to use and widely adopted as the industry standard for video conferencing. Its native integration with Gong for recording makes it a perfect fit for our tech stack.
What do you dislike about the product?
We have some users who utilize the zoom voice components which generate unexpected additional invoices. It would be nice to bundle this in to the standard license cost.
What problems is the product solving and how is that benefiting you?
We use zoom to record meetings with prospects and clients. This is used for seller coaching and feedback. In addition, it is great for sharing meetings with other teams and quick reference for meeting history.
Great for team presentations & collaboration
What do you like best about the product?
Multiple people can participate in presentations via chat or by video and the meetings can be recorded and downloaded locally on my computer.
What do you dislike about the product?
The cost is high at $14.99 per month when I seldomly use it at most once per month.
What problems is the product solving and how is that benefiting you?
Zoom brings multiple people together who are spread 30 minutes apart.
Perfect for tutoring
What do you like best about the product?
Since the pandemic I've been using zoom to
What do you dislike about the product?
Since the pandemic I've been using zoom to To tutor students. It's especially easy because I can use the annotate function to model for students how to do a problem. They are able to share their own screen and we can work through problems together in a seamless fashion.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with multiple students and teachers at the same time. It was especially beneficial during the pandemic but I found that when I'm unable to be in two places at once zoom still solves that problem.
Business Zoom Review
What do you like best about the product?
Zoom allows face to face communication with the ability to share screens. In my business, this is exactly what is needed to accomplish goals. I like it much better than any other competitor on the market. Zoom is essential in the accounting business. From discussing books & records with clients to remote working, zoom is the best product on the market.
What do you dislike about the product?
Some of the technical issues of joining from a phone rather than a computer. Also for people who don't have zoom downloaded on their computer, it could be better to use the browser link but I have found problems with that.
What problems is the product solving and how is that benefiting you?
Zoom is solving the screen share function which allows me to see what my client is seeing. If a client has an issue or if a discussion is needed to go over a project, share screen works wonders!
Easy to use, reliable and helpful
What do you like best about the product?
Zoom has given us an affordable way to communicate amongst our team and with our vendors and clients as needed. The system is easy to use and we have rarely encountered any issues when needing to meet virtually.
What do you dislike about the product?
Sometimes it can be distracting to the host to have to manually admit people when a meeting has already begun.
What problems is the product solving and how is that benefiting you?
Zoom is helping us to communicate and train a remote workforce and has given us the flexibility for a hybrid and/or remote workforce. This has been helpful to our organization in being more efficient and productive.
Zoom is the best!
What do you like best about the product?
Zoom is a great platform for my organization. I love that I can schedule several meetings and keep them recurring on the calendar. We do a lot of meetings and trainings, so it's nice to not have to worry about creating a room every week.
What do you dislike about the product?
I wish that it wouldn't log you out when you sign in from different computers. My account is associated with my organization so everytime a team member signs in, it will log out someone else.
What problems is the product solving and how is that benefiting you?
I've noticed the connectivity to be more stable.
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