Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
All-in-One Collaboration Suite That Elevates Teamwork
What do you like best about the product?
Zoom Workplace is a strong all‑in‑one collaboration suite for professionals, combining video meetings, chat, whiteboarding, documents, and AI features in a single interface. It is especially compelling for distributed teams that live in meetings and async collaboration, though some organizations may find pricing, complexity, and reliance on the Zoom ecosystem to be notable trade‑offs.
What do you dislike about the product?
The cost especially for a small business
What problems is the product solving and how is that benefiting you?
Zoom Workplace primarily solves the problem of fragmented communication and scattered work apps, which leads to context switching, time waste, and missed information. By unifying meetings, chat, whiteboards, docs, email, and calendar in one workspace, it turns the “meeting app” into a central, everyday work hub
Smooth Setup, Outstanding Interface
What do you like best about the product?
I like using Zoom Workplace because using Zoom is easy, and we can find many useful features on their interface. The initial setup of Zoom Workplace for our team was very straightforward and easy. The onboarding process was smooth, with intuitive admin controls and clear setup guides. Most team members were able to get up and running quickly without major technical issues. We previously used other platforms like Microsoft Teams and Google Meet, but switched because of Zoom’s ease of use, better meeting stability, and more seamless collaboration features, which improved our overall productivity and user experience.
What do you dislike about the product?
While Zoom Workplace is easy to use, it can sometimes feel limited in advanced collaboration features compared to other tools. Occasional performance issues in large meetings and too many notifications can also be distracting.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings and tracking attendance. Its easy-to-use interface lets us find everything we need. We switched from other platforms like Microsoft Teams and Google Meet because Zoom's simplicity and better stability enhance our productivity.
Easy to Connect Anywhere with a Simple, Smooth Meeting Experience
What do you like best about the product?
I really like how easy it is to connect with colleagues no matter where they are. The interface is simple and meetings usually run smoothly.
What do you dislike about the product?
Sometimes it can be a bit glitchy, and meetings can feel long if there are too many people. It would be nice if it were a little more reliable at times.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me stay connected with my team and other departments, even when we are working remotely. It makes it easier to run trainings, share updates, and coordinate with colleagues across different locations. This saves time, keeps everyone on the same page, and helps me be more effective in my role as a sales enablement manager.
Makes teamwork simpler
What do you like best about the product?
It's simple and easy to use, scheduling a meeting and connecting to it shouldn't be complex and with zoom it's just like this.
What do you dislike about the product?
The limitation of 1000 characters in the chat is annoying, sometimes you need to copy logs or a heavy text and you need to slice it several times. I think it should let send much more of text
What problems is the product solving and how is that benefiting you?
Video conferencing and remote assistance is something organizations work with on daily basis, zoom helps us get it done
Reliable and easy-to-use video conferencing tool
What do you like best about the product?
Zoom is very easy to use and works reliably even with larger meetings. Joining meetings is quick, audio and video quality are usually stable, and features like screen sharing and recording work smoothly. It’s convenient for both internal meetings and calls with external participants.
What do you dislike about the product?
Sometimes meeting links or settings can cause confusion for new users. The free version has time limits, which can be restrictive. Also, managing multiple meetings in a busy schedule can feel a bit repetitive.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to connect with people remotely without technical issues. It replaces in-person meetings and reduces travel or scheduling challenges. This helps save time, improves collaboration, and allows meetings to happen smoothly regardless of location.
Reliable Global Collaboration Tool with Impressive Video Quality and AI Summaries
What do you like best about the product?
Reliable ,Robust and Global leader in communication and collaboration application .
One can enjoy high quality video from anywhere. It's both video and audio quality is impressive.
We can start with chat options to screen sharing , ,best for meetings and auto generated summaries using AI
One can enjoy high quality video from anywhere. It's both video and audio quality is impressive.
We can start with chat options to screen sharing , ,best for meetings and auto generated summaries using AI
What do you dislike about the product?
At this moment have no negatives about it because it is upgrading itself with technology
What problems is the product solving and how is that benefiting you?
Build more reliable environment and supports SSO
Zoom Workplace Streamlined Our Team Communication and Smoothed Meetings
What do you like best about the product?
The most helpful thing about Zoom Workplace was how it streamlined team communication.”, made meetings smoother and kept everyone aligned in real time
What do you dislike about the product?
So far I don’t see any disadvantages in Zoom Workplace
What problems is the product solving and how is that benefiting you?
It helps us solve communication and collaboration challenges, especially with distributed teams
Smooth Interface, Easy Setup, Ideal for Client Communication
What do you like best about the product?
I like Zoom Workplace for its smooth interface and how easy it is to use. It really helps me with live menu setup, hardware troubleshooting, training the clients, sharing the screen, and remote communication all in one call. I find the initial setup very easy, which makes it convenient to get started.
What do you dislike about the product?
I dislike the meeting time limits sometimes.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for onboarding and client communication, benefiting from live menu setup, hardware troubleshooting, and screen sharing in one call.
Easy to Use with Great Sound and Video Quality
What do you like best about the product?
Easy to use, sound quality is good, video quality is good
What do you dislike about the product?
I dont have any dislikes about zoom workplace it is our go to platform for our weekly meetings
What problems is the product solving and how is that benefiting you?
Being able to have a conference call with unlimited amount of people, cant do that over the phone
All-in-One Communication Hub That Keeps Everything in One Place
What do you like best about the product?
What I like most about Zoom Workplace is how it brings all my communication tools together in one place. I no longer have to keep switching between emails, meetings, chat, the calendar, and other collaboration features, because everything is available on the same platform.
What do you dislike about the product?
What I dislike about Zoom Workplace is the frequent additional updates. At times, they change the platform’s layout or settings, and that takes time to adjust to.
What problems is the product solving and how is that benefiting you?
The major problem that Zoom Workplace has solved for our company is the consolidation and management of fragmented communication. It has done this by bringing meetings, messaging, and collaboration features together in one platform. As a result, we’re more productive because we don’t have to jump between several different platforms.
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