Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom Workspace: Great Webinars, Attendance Reports, and Shareable Recordings
What do you like best about the product?
I’ve been a Zoom workspace user for a couple of years now, and it has been great. We use it for regular consulting and service meetings, bi-weekly product demo webinars, and other online sessions. We really like its attendance reports in webinars, it’s quite helpful for retargeting and following up. The recordings are great to share with those who couldn’t attend and even publish on YouTube or website.
What do you dislike about the product?
Nothing as of now, it’s working alright so far.
What problems is the product solving and how is that benefiting you?
As I said earlier, we use it to schedule product demo session, consulting calls, informative webinars, and more. And it’s been useful.
Streamlined Platform with Top-Quality Audio/Video
What do you like best about the product?
I find the Workspaces tab in Zoom Workplace really useful for allowing employees to reserve desks, manage visitors, and use digital signage. I appreciate the Zoom Rooms features like 'smart name tags' that help remote participants identify in-person colleagues. I love that Zoom Workplace consolidates meetings, phone, team chat, email, and calendar into one app, eliminating the 'toggle tax' and saving about four hours per week lost while switching between different tools. The crisp, clear, and stable audio and high-definition video make virtual interactions feel professional and dependable, even with varying internet bandwidth. The crystal-clear video also allows me to see facial expressions, hand gestures, and body language, building deeper trust with clients and colleagues. The draggable toolbar is a great feature, allowing me to drag and drop my most-used icons to the primary toolbar and hide others in a 'More' menu, thus addressing the problem of crowded toolbars. Organizations often move to Zoom Workplace for its superior ease of use, especially when dealing with external stakeholders.
What do you dislike about the product?
As Zoom has expanded from a video tool into a full 'Workplace' suite (including Mail, Calendar, Docs, and Whiteboard), some users find the interface clunky and busy.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to consolidate meetings, phone, team chat, email, and calendar, reducing the toggle tax and saving time. The Workspaces tab helps in reserving desks and managing visitors, while Zoom Rooms features improve remote interaction and build trust with high-quality video.
Reliable and Easy for Remote Team Collaboration
What do you like best about the product?
I use Zoom Workplace mainly for team meetings, client calls, screen sharing, and quick collaboration during work. It helps me stay connected with colleagues and join video conferences, and the audio and video quality is usually good. I like how simple and reliable it feels for everyday communication. Joining meetings is easy, and screen sharing works smoothly, making collaboration a lot easier. I really enjoy having chat, meetings, and collaboration tools in one place because it saves time and feels more organized. Zoom Workplace is especially effective for remote teamwork. The initial setup was pretty easy for our team. Getting started didn't take much time, and most people were able to join meetings, set up their accounts, and start using the main features without much trouble since the interface is fairly straightforward with no big learning curve.
What do you dislike about the product?
Sometimes the app can feel a bit heavy, especially when multiple features are open. Occasional lag or connection issues can interrupt meetings. Some features are great once you know them, but the overall experience could be simpler and cleaner for everyday users.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for team meetings and client calls. It solves connectivity and organization problems, making it easy to join meetings and share screens. I like its simplicity, reliability, and having chat, meetings, and collaboration tools in one place, which saves time and improves remote teamwork.
Reliable All-in-One Meetings, Chat & Collaboration That Stays Simple
What do you like best about the product?
What i like most about Zoom Workspace is how it brings meetings, chat and collaboration into a single flow without feeling complicated.In my day to day work, I mostly use it for quick sync calls, client discussions, and internal reviews and reliability has been consistent even when participants join from different networks or devices.Meetings start quickly , and i rarely have to troubleshoot audio or video which matters a lot during back to back calls. I have also started using zoom's team chat and meeting summaries more as part of my regular workflow.Being able to continue a conversation after a meeting ,share recordings and revisit key points in one place saves time and reduces follow up emails.Features like screen sharing and annotations are simple but effective ,especially when walking through designs or explaining technical flows to non technical teammates.
What do you dislike about the product?
One thing i dislike about Zoom Workspace is that as more features have been added,the interface can sometimes feel a bit crowded. When i am just joining a quick meeting,I don't always need to chat.mail,calendar and other tools at the same time and it can take a moment to navigate to exactly what i need.Another drawback i have noticed is notification overload,especially when using team chat alongside meetings.If notifications are not carefully configured it is easy to get distracted during focus time .I have had to spend time adjusting settings to keep it manageable.
Occasionally meeting quality can also depend heavily on network conditions.While Zoom is generally reliable,video quality can drop during unstable connections which affects discussions in longer or more detailed meetings.Overall zoom workspace works well but it does require some setup and discipline to avoid unnecessary noise and keep the experience streamlined.
Occasionally meeting quality can also depend heavily on network conditions.While Zoom is generally reliable,video quality can drop during unstable connections which affects discussions in longer or more detailed meetings.Overall zoom workspace works well but it does require some setup and discipline to avoid unnecessary noise and keep the experience streamlined.
What problems is the product solving and how is that benefiting you?
Zoom workplace solves the problem of fragmented communication across meetings,chat and follow ups.Before using it regularly,video calls,messages and shared updates were spread across different tools which made it harder to keep context .Witch zoom workspace.meeting ,recording ,chat conversations,and summaries stay connected so it is easier to continue work after a call ends.In my day to day work this reduces unnecessary meetings and long email threads.If someone misses a meeting they can quickly catch up using recordings or summaries instead of asking for full recap.Real time features like screen sharing and collaboration tools help teams align faster,especially in remote or hybrid setups
The biggest benefits for me is continuity.Zoom workspace helps turn meetings into actionable conversations rather than isolated events,which improves clarity ,saves time and keeps everyone aligned.
The biggest benefits for me is continuity.Zoom workspace helps turn meetings into actionable conversations rather than isolated events,which improves clarity ,saves time and keeps everyone aligned.
Efficient Meetings with Superior Breakout Rooms
What do you like best about the product?
I use Zoom Workplace mostly for breakout rooms, and this feature is better on this platform than other competitors. It's easy to collaborate, and we can annotate, react, and share screens easily. The initial setup of Zoom Workplace was very easy.
What do you dislike about the product?
It's slow to start a generic meeting on the spot. I wish there was a 'start meeting now' feature.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for breakout rooms as they are better than competitors. It's easy to collaborate with annotations, reactions, and screen sharing.
Fun meeting backgrounds and easy customization
What do you like best about the product?
I like choosing the backgrounds for my meeting
What do you dislike about the product?
Sometimes, the app will not load correctly or not good backgrounds offered
What problems is the product solving and how is that benefiting you?
Connecting to co-workers and others more easily
User-Friendly with Clear Communication
What do you like best about the product?
I like Zoom Workplace because of its user-friendly interface and the ease my clients feel when using it. I just send them the link to join, and they are in. It's really important for me, especially when doing a nutrition-focused physical exam, to have clear picture quality, and Zoom Workplace always delivers good service and clarity. The initial setup was very easy, and that made the transition smooth for me. I also appreciate the ability to have a video chat with my clients and host group sessions like seminars.
What do you dislike about the product?
I wish the free version had a longer Zoom meeting time. The 45-minute cut-off usually is too short for my initial consultations. Not having a cut-off time during meetings, I sometimes do not know how long the meetings will be and I don't like being cut off mid-sentence.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows me to have video chats with clients and group sessions for seminars, with a user-friendly interface my clients find easy to use. Clear video quality supports my nutrition-focused physical exams, ensuring effective consultations.
Reliable platform for meetings and remote collaboration
What do you like best about the product?
Zoom Workplace is dependable and simple to use. Even with a large number of participants, the audio and video quality is constant. Screen sharing, chat, and calendar integration are examples of features that function well and need little setup.
What do you dislike about the product?
The software occasionally seems heavy and consumes more system resources than anticipated. For smaller teams, the majority of advanced functionality and AI technologies are restricted to expensive programs.
What problems is the product solving and how is that benefiting you?
Zoom Workplace resolves problems with distant cooperation and communication. It facilitates the management of team conversations, meetings, and classes from any location. This enhances teamwork, cuts down on travel, and saves time.
Seamless Slack & Calendar Integrations for Easy Calling
What do you like best about the product?
integrations with slack and calender invites
What do you dislike about the product?
should made a light version just to join the call had lot of memory issue with that lately
What problems is the product solving and how is that benefiting you?
Regular meeting client with integrated system
Reliable Platform for Remote Hiring
What do you like best about the product?
I like how reliable and easy to use Zoom Workplace is. It's simple to schedule and join meetings, with consistent video and audio quality unlike other platforms. Sharing and recording work without complication. Reliability means we don't have to worry about technical issues during important interviews, helping us stay professional and focused. The ease of use allows candidates and hiring managers to join quickly without confusion, saving time and keeping the hiring process moving smoothly. The initial setup was very easy, didn't require much training, and our team was able to start scheduling and hosting meetings right away. The integration with our calendars made the transition smooth and quick. I rate it a 9 out of 10 because it's reliable, easy to use, and works really well for remote hiring and team collaboration.
What do you dislike about the product?
Sometimes large meetings can feel overwhelming to manage, especially when coordinating with multiple speakers and chat messages at once. Connectivity issues on the candidate's side can also disrupt interviews. It would be great to have built-in hiring tools, or structured interview templates.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve our distance problem in remote hiring. It simplifies interview setups, reduces travel time and costs, and enhances clear communication. Its reliability and ease of use keep our hiring process smooth by avoiding technical issues and saving time.
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