Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Quick, Simple Setup for Seamless Office-to-Remote Meetings
What do you like best about the product?
It’s a quick way to connect office workers with remote workers, and it also makes it easier to have more “important” discussions without needing other colleagues to be involved. It’s simple to set up, easy to send invites, and the online lobby option is helpful for approving or denying participants before they join. Call quality is also on par with what you’d expect.
What do you dislike about the product?
I run into connection issues from time to time, especially when it tries to push HD quality. Sometimes the links don’t work the way they should, and if you don’t fully understand online meetings, it’s not the easiest thing to set up.
What problems is the product solving and how is that benefiting you?
We’re able to review projections and estimates on a daily or weekly schedule without having to do a full conference call or meet in person. It makes connecting with our corporate team much quicker and more efficient. Honestly, it’s just a great tool to have for any business.
Amazing AI Features That Connect People Worldwide for Free
What do you like best about the product?
I like its amazing features especially its integration with artificail intelligence. Also the fact thats its free and connects people world wide
What do you dislike about the product?
the task bar is very small when sharing your screen with friends or collegues over a call
What problems is the product solving and how is that benefiting you?
Its solcing the problem of seemless connectivity and this is helping me since it easily connects us
Easy-to-Use Conferencing for Client Meetings, Demos, and Shareable Recordings
What do you like best about the product?
This is very easy to use conferencing software, which greatly helps in conducting the client meetings to discuss about the projects and give demos. We mostly use it to conduct the client meetings, interviews and training. All these recordings can be saved and shared along with the meeting notes.
What do you dislike about the product?
For a new comer the settings can be very confusing with a lot of options embedded inside. UI can be made more intiuitve. Also the free version has limited features.
What problems is the product solving and how is that benefiting you?
Zoom is a very easy to use software, so non tech people also join the call for product demos. There is no lag during the meetings, which is really important for the client meetings that greatly influence the decision making. Zoom has also helped us in conducting the interviews flawlessly.
Work Comfortably from Home Without Leaving the House
What do you like best about the product?
You don't have to leave your house and can work in the comfort of your own home.
What do you dislike about the product?
I don't really like to face time or zoom very often but will do it if I have to and if its for the work place.
What problems is the product solving and how is that benefiting you?
I can work in the comfort of my own home especially if I am sick that day it makes it a lot easier.
Reliable and User-Friendly, But Needs Pricing and UI Tweaks
What do you like best about the product?
I like how effortless Zoom Workplace is to use. Starting or joining a meeting just takes a click, and the audio and video quality are usually reliable. I also appreciate the built-in tools like screen sharing, chat, and recordings. Screen sharing helps a lot when explaining ideas or walking someone through a document or presentation in real-time, avoiding confusion and saving time. Chat is useful for quick questions, sharing links, or following up during meetings without interrupting the conversation. Recordings are especially valuable because they let people revisit discussions later or catch up if they couldn't attend live. The initial setup was quick and straightforward, with signing up and connecting calendars taking just a few minutes. My team switched to it because we needed a more reliable and user-friendly solution for meetings, better collaboration features, and easier scheduling.
What do you dislike about the product?
Sometimes the interface feels a bit cluttered, especially with so many features packed in. Pricing can also get expensive as you move to higher plans and occasional audio or connection issues can still happen in poor network conditions.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to stay connected with remote colleagues, avoiding scheduling confusion and technical issues. It consolidates meetings, chat, screen sharing, and recordings on one platform, enhancing clarity and reducing miscommunications.
Effortless Organization, Seamless Communication
What do you like best about the product?
I love that with Zoom Workplace, not only can you chat with people in a meeting but also in a chat room, which just makes communication so easy. I can quickly get in contact with anyone needed. Many people can be in a call at once to handle business in an orderly fashion. Zoom Workplace allowed more organization, which my team needed. The initial setup was very simple.
What do you dislike about the product?
It needs noticeable reminders when joining a meeting to connect the audio so that it doesn't seem to be any difficulties.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows many people to join a call simultaneously in an orderly fashion. I love the easy communication it offers through in-meeting chat and chat rooms, and it provides more organization that my team needed.
Zoom: User-Friendly, Reliable Meetings with Seamless Screen Sharing & Integrations
What do you like best about the product?
Zoom is one of the best software i have used so far when it comes to ease of use and user friendly UI. One of the best software to screen share while in a meeting. It allows integration with many other softwares which makes it very versatile to use.
As i use zoom almost every day, it never disappointed me and i never felt it was lagging or showed some weird behaviour during the meetings.
As i use zoom almost every day, it never disappointed me and i never felt it was lagging or showed some weird behaviour during the meetings.
What do you dislike about the product?
It should provide some UI designs or templates so a user would not feel bored of seeing it and using it everyday. Few customization options would be great for engaging users more with the software.
What problems is the product solving and how is that benefiting you?
- As it allows integration with most of the platforms, there are lots of benefits of using the zoom platform with other softwares.
- It's screen share feature is hands down the starplayer for me as it allow solving the users problems seamlessly.
- It never lags or hangs while we use it daily for our meetings and gives a sense of reliability.
- Also when screen sharing, it allows to use marker/highlighter to highlight something important on other person's screen.
- It's screen share feature is hands down the starplayer for me as it allow solving the users problems seamlessly.
- It never lags or hangs while we use it daily for our meetings and gives a sense of reliability.
- Also when screen sharing, it allows to use marker/highlighter to highlight something important on other person's screen.
Seamless Meetings + Powerful Whiteboard: Easy to Use with Great Support
What do you like best about the product?
It has a lot of the same features as Microsoft Teams, but the creative and productivity tools are much better. The whiteboard feature, in particular, and how seamlessly it integrates with the meeting software have been a great help. Everything is also very easy to use. Implementation took some time, but it wasn’t too complicated. Support was great throughout the process.
What do you dislike about the product?
I liked many of the AI integrations, but some of the summary elements and AI suggestions were a bit wonky at times. It did get better over time, though. I think it’s important to review anything the AI writes or suggests, because the meaning can sometimes be misinterpreted.
What problems is the product solving and how is that benefiting you?
We have many apps across the department, from Slack and Teams to Figma and Canva to Google Meet and Zoom, so the goal with Zoom Workplace was to merge many of these into one platform where everyone had visibility and there was less work in a silo.
Zoom Workplace centralizes everything and simplifies hybrid work
What do you like best about the product?
Zoom Workplace centralizes meetings, chat, phone, email, and documents in a single application, which simplifies daily work. It facilitates hybrid work while reducing the number of tools and potentially costs.
What do you dislike about the product?
Interface not very customizable and limited features compared to other collaborative suites, with fewer third-party integrations and simple file management.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the dispersion of tools (meetings, chat, email, phone, documents) and collaboration difficulties, especially in hybrid work. It improves communication by centralizing everything in a single, simple platform. Benefits: time savings, better productivity, smooth collaboration, and cost reduction related to the use of multiple tools.
Reliable Communication, Comprehensive Features
What do you like best about the product?
I love using Zoom Workplace for its reliability and ease of use, even with a large number of participants. The video and audio quality remain very stable. I especially appreciate the 'Screen Sharing' feature that allows me to give live demonstrations and presentations, ensuring everyone is on the same page. The 'Breakout Rooms' are also extremely valuable for splitting into smaller groups for brainstorming or focused discussions, making virtual collaboration feel organized and interactive. The capability to record meetings directly to the cloud, along with the integrated chat system, makes Zoom Workplace a complete workspace for professional communication. Its stable connection, even on slower networks, ensures my work remains uninterrupted.
What do you dislike about the product?
One major drawback is the 40-minute time limit on the free version, which often interrupts longer meetings and can be frustrating. Additionally, Zoom Workplace can be quite heavy on system resources (CPU and RAM), sometimes causing older computers to slow down or overheat during long calls. I also feel that the user interface can get cluttered with too many icons and settings, making it a bit overwhelming for first-time users. Improving the desktop app's performance and simplifying the settings menu would be a great upgrade.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the distance issue, allowing global collaboration without travel costs. It prevents miscommunication with screen-sharing and cloud-recording, and stays stable even on slow networks, keeping work smooth and uninterrupted.
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