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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Krishna s.

Streamlined Virtual Meetings with Outstanding Features

  • January 31, 2026
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace allows me to join meetings via a web browser without needing to download the application. I also appreciate the annotations feature, which lets me highlight certain points during meetings. Another feature I find valuable is the ability to assign another host if I'm unable to join a meeting, ensuring seamless management. The setup was easier for integration, handling larger audiences at the organizational level, and sharing invites and scheduling meetings.
What do you dislike about the product?
Sometimes Zoom Workplace glitches while sharing the screen or the audio, and the FPS drops during screen sharing. It would be great if Zoom could further solve these issues. Also, the ability to join meetings via a dial pad without an internet connection could be improved to still participate in the meeting.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to connect virtually with a larger audience, solving the issue of being unable to visit someone physically. It's easy for handling larger audiences and simplifies sharing invites and scheduling meetings.


    Alyssa G.

Great Noise Blocking on Calls, but App Navigation Can Be Tricky

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
I like how on the phone call feature its blocks out background noise.
What do you dislike about the product?
I struggle navigation the application at times.
What problems is the product solving and how is that benefiting you?
It is our main form of communication between employees and clients.


    Sonu U.

Effortless Meetings, Instant Connectivity

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace easy to use for meetings, allowing me to connect with everyone effortlessly. The tool is great for sharing documents and ensures conversation safety and security, which I appreciate. It's easy to connect for business-related meetings and discuss topics to grow the business. Plus, it works reliably even when the weather affects internet stability, making it easy to maintain a normal connection for meetings. The initial setup was very fast, which was a big plus for me.
What do you dislike about the product?
No
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to easily connect and meet with anyone, share documents, and ensure safety and security in meetings, even in bad weather.


    Shahi D.

Smooth Meetings and Seamless Collaboration

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for easy online meetings and team communication. I like Zoom Workplace’s ease of use and smooth video meetings the most. I find screen sharing, chat, and easy scheduling very helpful. They make meetings smooth and collaboration easy. The initial setup was very easy and quick for me and my team.
What do you dislike about the product?
Sometimes connection issues or occasional audio/video glitches can be improved.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for easy online meetings and team communication, which solves collaboration issues smoothly with features like screen sharing and chat.


    Luis Eduardo G.

Streamlined Collaboration with Exceptional Integrations

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace to be an amazing tool for team collaboration. I really appreciate its intuitive interface, which makes it easy to schedule and join meetings. The integration with other tools, such as calendars and project management applications, is something I find incredibly useful. Calendar integrations let me schedule meetings without leaving the app, saving time and preventing confusion. The project management application integrations enhance my workflow by allowing team members to access project information from a single location. I also value how it facilitates quick and effective meetings, and its ability to eliminate communication barriers. The transition to Zoom Workplace from another platform was positive, improving collaboration and making organizing meetings much easier.
What do you dislike about the product?
Zoom Workplace is quite effective, but there are some areas that could be improved. Sometimes, the sheer number of features can be overwhelming for new users, which might hinder initial adoption. One improvement that could help would be to implement an interactive tutorial or quick start guide that walks new users through the most essential features.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to eliminate communication barriers, improve coordination, and maintain remote connections. It enhances workflow by centralizing project information and simplifies meeting scheduling with calendar integrations.


    Titus R.

Easy, Reliable Meetings with Smooth Video/Audio and Collaboration Tools

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is easy to use, reliable for meetings, and offers smooth video/audio quality with helpful collaboration features like screen sharing and chat.
What do you dislike about the product?
Limited free meeting duration and occasional connectivity or performance issues when network quality is low.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication and collaboration barriers by letting teams meet, share ideas, and work together in real time no matter where people are located. This benefits me by making it easier to stay connected with colleagues, reduce the need for travel, and quickly address issues through instant meetings, screen sharing, and chat.


    Charli S.

Reliable, Easy-to-Use Remote Meeting Solution

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
I like how reliable and easy Zoom Workplace is to use. Meetings load quickly, and the audio stays clear even on weaker connections. Screen sharing works smoothly for walkthroughs or troubleshooting, and the interface is clean and consistent across devices, making it simple to join or host sessions without hassle. The initial setup was very easy with a quick install, and the software was ready to use immediately. I also appreciate how Zoom Workplace fits easily into my workflow, integrating well with tools like Google Workspace and file-sharing platforms.
What do you dislike about the product?
Some features in Zoom Workplace could be more intuitive. Updates occasionally rearrange menus, which means I have to relearn where certain tools are. Breakout room controls could be simplified so they're easier to manage quickly during live sessions. It would also help if commonly used tools—like screen sharing options and audio settings—were easier to access without digging through multiple menus.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves remote work challenges by keeping me connected and productive. It organizes communication, allows easy scheduling, and supports multi-device use, ensuring reliable meetings, client interactions, and collaborative work.


    Computer Software

Reliable and consistent meetings experience

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
The integrations with google calendar are really nice and the audio quality is really good. The ai meeting summaires and persistent meeting notes are also really nice.
What do you dislike about the product?
The ui feels cluttered at times and can be simplified
What problems is the product solving and how is that benefiting you?
As our team works in a hybrid setup, having great integrations with meeting rooms in our office helps us connect seamlessly whether we are attending from the office or from our laptop.


    Jerly T.

Stable video calls and AI that summarizes meetings: simple, fast, and saves time

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
What I highlight the most is the stability of the video calls and how easy it is to join a meeting with just one click. I really like the screen sharing feature and the new AI tools that summarize what was discussed in the meeting, which saves me a lot of time taking notes.
What do you dislike about the product?
Sometimes, the free version feels limited by the 40-minute limit, which forces long meetings to restart. I would also like the resource consumption on the computer to be a bit lower when using virtual backgrounds or advanced filters.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has allowed me to eliminate the barriers of distance both in my training and in my work meetings. It solves the problem of lack of presence by offering a stable video connection and real-time collaboration tools, such as screen sharing and the use of virtual whiteboards. The greatest benefit is the time saved on commuting and the ease of recording sessions, which allows me to review important information later and improve my daily productivity.


    Isabel V.

Easy Setup and Handy Background Blur for Home Classes

  • January 30, 2026
  • Review provided by G2

What do you like best about the product?
I believe it's how easy to set up. And not only that but for classes, for example, if im taking a class from home (which I do very frequently), I can just use the feature of putting a background or just making it blurry so they don't see what's going on in my house haha.
What do you dislike about the product?
I would love it to be more creative, I just find the app so simple and vague (design speaking). Apart from that, I believe it's pretty great :)
What problems is the product solving and how is that benefiting you?
If I'm away from work for example, and I'm working remotely. My bosses are usually not checking up their messages, but we do have our schedules like aligned with Zoom and I can just send them an invite! I really like that feature as well.