Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Seamless for Therapy, Appointments, and Meetings on the Go
What do you like best about the product?
I love the ease of logging on to Zoom Workplace and the great connection it provides, as it seems to always stay connected and runs very smoothly. It's also really convenient that Zoom works great on cellular data; I’m usually on the go without WiFi, and Zoom always works great on my mobile. The initial setup was very easy, which made starting to use it straightforward.
What do you dislike about the product?
I would like to see the time restrictions lifted for non-subscribers. I feel Zoom should increase or remove the 40 minute time limit to at least 1 hour.
What problems is the product solving and how is that benefiting you?
Zoom Workplace works great on cellular data, allowing me to stay connected smoothly anywhere, making it ideal for therapy, doctor's appointments, and legal meetings. The ease of logging on and its reliable connection are big pluses.
Universally Recognized and Easy Scheduling
What do you like best about the product?
Universally recognized and understood. Easy scheduling and elimination of face to face meetings
What do you dislike about the product?
Compatibility with its some devices still.
What problems is the product solving and how is that benefiting you?
No face to face meetings
Seamless Integration, Effortless Setup
What do you like best about the product?
I appreciate how Zoom Workplace integrates with my email, allowing me to set up calendar invites with my personal Zoom Workplace room already integrated. I love the way it connects my personal meeting room directly to my company and seamlessly integrates with my calendar so every invite I send automatically includes my personal meeting room. The integration with other platforms like Circle Back is also great, especially for the AI notetaking feature that joins all my meetings and keeps notes. The initial setup was very simple for our entire organization.
What do you dislike about the product?
If I had the ability to allow other team members to start meetings in my personal meeting room, that would be great in case I can’t join a meeting that I have set up. Currently when I set up a meeting, I can’t have anyone else start that meeting if it’s on my personal meeting room. So if I’m unable to join the meeting, the meeting cannot be started.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to easily set up meetings with internal team members and clients. Its integration with my email and calendar simplifies calendar invites and ensures my personal meeting room is automatically included. The Circle Back integration helps with AI notetaking during meetings.
Feature-Rich App That Delivers Even on the Basic Plan
What do you like best about the product?
The multiple features integrated into the app are useful, even if you’re on the basic plan.
What do you dislike about the product?
The length of the Basic plan feels too short. A 1-hour duration would be more ideal.
What problems is the product solving and how is that benefiting you?
Zoom helps multiple organizations by adding real value to their productivity, and it saves the lives of many professionals like me. Before and during COVID-19, Zoom became a daily partner in my professional life. Honestly, I think it’s the best.
Seamless Calls and Easy Screen Sharing for Clear Customer Support
What do you like best about the product?
I like you, workplace best for it seamless video and audio quality during customer service calls which helps me connect clearly with the client even on spotty internet. The intuitive interface and easy screen sharing make it simple to demonstrate processes or share notes in real time. Team huddle are genpact. Breakout room are also a stand out for handling multiple customer queries without chaos.
What do you dislike about the product?
Occasional connectivity, glitches during peak hours, disrupt customer calls and the free version limit meeting times too much for extended Genpact shifts.
What problems is the product solving and how is that benefiting you?
Zoom workplace solve the challenge of coordinating remote customer service interactions at Genpact by enabling reliable video calls screen sharing and real-time collaboration for handling client queries efficiently. This benefits me by reducing miss communication during hybrid shifts, speeding up issue resolution and improving client satisfaction through clear demonstration and team huddle.
Simple, Reliable Communication That Keeps Teams Connected
What do you like best about the product?
What I appreciate most is its simplicity and reliability. It keeps communication smooth and straightforward, whether I’m in meetings, chatting, or collaborating in one place. I also like how easy it is to use, even for beginners, so getting started doesn’t feel intimidating. Overall, it helps teams stay connected and productive without unnecessary complications.
What do you dislike about the product?
I think Zoom Workplace offers a lot of useful features, although it can sometimes feel a bit overwhelming for new users at first. I’ve also noticed that in low internet conditions, call quality can occasionally be affected. Still, overall it’s a very reliable and efficient platform.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the challenge of remote communication and team coordination. It brings meetings, messaging, and collaboration together in one place, which reduces confusion and saves time. For me, it supports clearer communication, quick discussions, and better understanding through features like screen sharing. Overall, it makes my work more efficient and keeps everyone aligned.
The most reliable tool for online learning and team collaboration
What do you like best about the product?
The most impressive thing about Zoom is its connection stability. Even when I’m on a slightly weak mobile data plan, the video doesn't lag much. As a student, the screen sharing and the 'Whiteboard' features are incredibly helpful for group projects. It just makes collaborating feel very natural, almost like we are in the same room.
What do you dislike about the product?
The 40-minute time limit on the free version is the only major headache during long study sessions. Also, the interface can sometimes feel a bit cluttered with too many icons, which takes a moment to navigate if you're in a hurry to join a meeting. It also consumes quite a bit of battery on my phone.
What problems is the product solving and how is that benefiting you?
It has completely removed the need for physical travel for my coaching and group studies. I can now connect with my classmates from different cities instantly. Being able to record the sessions is a huge bonus, as it helps me go back and review complex topics before my exams.
Simply, Reliable & Dependable - A unified workspace for seamless collaboration!!
What do you like best about the product?
Zoom Workplace is one of the best known tool, appreciated for its simplicity and dependable performance, which enable smooth communication and collaboration. By unifying meetings, chat, phone or PC, and collaboration tools into a single, intuitive workspace, it helps teams stay connected and productive with ease. The platform’s stability, user‑friendly design, and high‑quality audio and video ensure a frictionless experience for all the meetings. Its ability to support effective collaboration from anywhere across the globe makes Zoom Workplace an essential solution for today’s flexible & dynamic work environments.
What do you dislike about the product?
Sometimes its difficult to capture meeting minutes from the recording and transcript. It would be great if it allows exporting meeting minutes in various formats like PowerPoint slides or pdfs with pictorial representations as well.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves several key challenges related to modern, distributed work, and that creates real, everyday benefits for all its users. Zoom Workplace benefits us by streamlining communication, improving collaboration, and enabling us to stay connected and productive in a flexible setting.
User-Friendly, Versatile UI I Love
What do you like best about the product?
The UI is very user-friendly, useful, and versatile.
What do you dislike about the product?
Nothing so far; I like everything about it.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the fragmentation of modern work by consolidating communications, collaboration, and workspace management into one AI-powered platform
Easy Cross-Platform Meetings with Zoom
What do you like best about the product?
I like the way I can use any platform (pc or iPhone) to connect to meetings. It’s very useful to be able to see the other people, especially if you don’t work in the same office.
What do you dislike about the product?
Sometimes it takes several steps to log into a meeting. Especially from a link. My last meeting I got a meeting notification and when I clicked on it, the window opened up and asked me if I want to connect via the app or via the Zoom Workplace site. It should be an automated process to open Zoom and then connect to the meeting.
What problems is the product solving and how is that benefiting you?
I work remotely for a company in PA, I live in WA, so it’s easy to have a Zoom meeting for training when I first started and weekly meetings for updates on my progress.
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