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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,056 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Abhishek V.

Zoom is making easy lift to resolve the any issues

  • April 20, 2022
  • Review provided by G2

What do you like best about the product?
Its very helpful for video conferencing and now its very secure Ai transcript enabled
What do you dislike about the product?
Nothing to dislike about this application
What problems is the product solving and how is that benefiting you?
Now I am using zoom application to connect with customer and its very helpful to resolve the customer issue via screen sharing and also now a days its enabled with generative ai after call I can get very clear call summary.


    Nick F.

Zooming for Business Success

  • April 15, 2022
  • Review provided by G2

What do you like best about the product?
Reliability of the platform, opportunity to stay in touch with clients and employees in a meaningful way. We have integrated a TriCaster TC2 Elite system into our Zoom account for video conferencing and virtual event production.
What do you dislike about the product?
Less about Zoom, more just video conferencing on the whole, being "zoomed out." I really don't have any improvements to share at this time, Zoom has greatly benefited our business.
What problems is the product solving and how is that benefiting you?
The ability to connect both pre-pandemic and throughout the pandemic has been a vital part of our success. As a creative agency, so much of what we do relies on brainstorming and Zoom has allowed that momentum to continue throughout.
Recommendations to others considering the product:
We have tried a lot of the video conferencing software out there over the last 2+yrs and we always come back to Zoom as our preferred tool. We have recommended the platform above all other platforms when asked.


    Michelle B.

The best video calling service!

  • April 13, 2022
  • Review provided by G2

What do you like best about the product?
I've been using it this whole time with a flawless operation as it was in the beginning
What do you dislike about the product?
Still functioning at its peak and I'm still very pleased with using it
What problems is the product solving and how is that benefiting you?
I am solving the issues with person to person interactive meetings due to a global pandemic. The pandemic created so many issues with on site operating of everything and I use it for court ect.


    Khaled M.

An important Apps for Virtual world

  • April 13, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very efficient and user friendly to use. Very easy to navigate through different sharing options. Audio,video quality,live chat and privecy features are excellent. Also we can use zoom for free and use anytime when we need to do any conference or meeting. Large audience can attend at the same time.
What do you dislike about the product?
I think every features are useful. There is nothing to dislike. In free version of zoom i can suggest to enhance the meeting time as not all can use the paid version.
What problems is the product solving and how is that benefiting you?
In our organisations in covid pandemic every meeting of directors are done by zoom app. Till now practice is going on. And also meeting with deferent vendors are also done via zoom apps.
Recommendations to others considering the product:
Very easy to use and effective one.


    Amanda S.

Zoom is very useful

  • April 11, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has been great in training over longer distances. I live over an hour away from the office so have been able to do the majority of my training using zoom. I am also able to use zoom for my personal business as a fitness instructor which allows clients from all over the country
What do you dislike about the product?
Zoom can have some minor glitches at times. It may be the wifi signal but it can be an issue on both sides of the conference. One thing I would like to be added to zoom is having a feature to disable the gallery view for the participants and not the host, allowing the host to only see those with camera on.
What problems is the product solving and how is that benefiting you?
I have solved the problem of distance. I am able to communicate to those who are all over with this conference tool. This has allowed fully remote work without skipping a beat.
Recommendations to others considering the product:
Zoom is a great tool to use for both personal & business use


    Swetha S.

Multi-purpose Conferencing App

  • April 10, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is a multi-purpose conferencing application that's viable in many industries and situations that'd require virtual communication. It's easy to use and takes no time to set up, allowing you to start your conferencing almost immediately once the users are available. You can host your meetings as and when you please or schedule them, which opens up more settings for you to configure. You can allow video for only the host or all the participants. You can enable the waiting room, which is incredibly beneficial because there are many instances of people joining meetings without invitation by entering random meeting IDs. The waiting room makes it so that anyone who joins the meeting has to wait for the host to permit them to participate first. This is an excellent security measure that no other conferencing software has added to their client. What makes Zoom viable is that there's no registration required to join, meaning participants can enter a name they wish to display during the meeting and join the session immediately from any medium of their choosing. Zoom is entirely a cloud-based application, so any shared file or image or video recordings of meetings are stored on the cloud that you and the participants from the meeting can view and download from any device that they've logged in. Zoom is scalable and excellent for meetings of any size. For smaller sessions, Zoom can display up to 4 participants in video conferences. But this can be expanded to 25 participants if there are enough participants in the session. You can also raise this to 49 other participants from the settings if you're in a large conference.

For work collaboration, Zoom is unmatched in performance and the tools that it offers to help you work in a streamlined manner. As a globally easy-to-integrate application, it draws connections from various other applications that people use daily for collaboration and communication, which can conveniently be embedded on Zoom to convert it into an all-in-one working environment. Zoom's screen-sharing feature is one of the most basic, yet essential tools that you can use to work with people and share visuals of anything. This tool makes Zoom the most used application in a variety of sectors and areas.
What do you dislike about the product?
I haven't found any issues with Zoom specifically that'd make me dislike it.
What problems is the product solving and how is that benefiting you?
The problem I've been solving with Zoom is worldwide connection and quick conferences. With one click, I'm able to communicate with anyone at any time for as long as I want. Zoom is cross-platform and supports connecting with any device, so you're never at a loss of communication for any reason. Zoom is not only a problem-solver when it comes to conferences but also allows you to collaborate and use other applications in a centralized window through its excellent integrations. You can have Salesforce, Asana, Dropbox, and more applications that you use daily for your work infused in Zoom to have an excellent working platform where you and your team can meet all your needs. Screen sharing on Zoom is a feature that makes it viable and universally beneficial in all sectors. You can view either one screen or multiple screens simultaneously in place of participants' videos when collaborating to multitask and work together better. Zoom also enables presenting, where any participant can start a presentation session. You can add other participants as co-organizers who can also help move the slide and annotate. Any presentation that is shared via Zoom is also available in the shared files for everyone to view after the meeting is complete. While you can record your meetings and also include the entire presentation in them, it's more convenient and also saves space to just view the presentation file afterward.
Recommendations to others considering the product:
I recommend Zoom without a second thought because it's been a huge benefit to my team while working. Its features and viability are excellent and you can do any remote work or assigned task with it. You're never at a loss of communication or have to switch between multiple tabs when Zoom can encapsulate every app seamlessly.


    Mark B.

Simple, Easy, Strong collaboration tool

  • April 08, 2022
  • Review provided by G2

What do you like best about the product?
We are using Zoom in our Company with coworkers on a daily basis, simple I can make the meeting invitation and share it through email, massenger, WhatsApp, etc, or any IM tool and simply start the meeting with a very high-quality voice and video. from the beginning of the COVID pandemic, I rely on the video conferences tool I had used all the tools in the market but Zoom I think is the best.
What do you dislike about the product?
I would recommend Zoom to make a feature for a "KIDS MOOD". my kids starts using Zoom for the school sessions, while the screen is filled with a lot of buttons the kids cant focus a lot on the instructor so I just think if there a kids mode or simple mode with the lowest features and buttons for the kids it would be amazing. but actually nothing I dislike in Zoom.
What problems is the product solving and how is that benefiting you?
As I said video conferences and collaboration tools become mandatory since the COVID pandemic starts. So to find a tool that fulfills all my requirements is very difficult.. but I found that in Zoom with simple price plans and powerful features and a famous application which is now installed almost in all phones, desktops, ...


    Sunil A.

In pandemic Time, Zoom led us to invade tough times virtually, And Now zoom is the new Normal.

  • April 08, 2022
  • Review provided by G2

What do you like best about the product?
It's simple interface, anybody can use it. We can meet, record, create quizzes, chat. Perfect set of tools required for virtual meetings and webinars. Zoom is the winner because of its simplicity and reliability the user can adapt very easily. 0 down time of lag
What do you dislike about the product?
The registration system should have the option of Fee collection (and that too in Indian Rs). The authorisation system where only who have paid the fee should be allowed to participate. The invitation emails sent to participants and the reminders system could have been better .
What problems is the product solving and how is that benefiting you?
We are conducting online meetings, webinars. It is very easy and time-saving to setup. We often conduct workshops and tutorials and practical training which we start in an instant. No lag and its efficient audio-video quality makes it feel as if we are talking in real.
Recommendations to others considering the product:
Zoom is the future and the way to go. After using it we are totally dependent on zoom and think about how we have been doing it without zoom.


    STEVEN K.

EXCELLENT TOOL

  • April 06, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is great, i like the fact that it can connect many people at once and the raise hand feature is just fantastic. Zoom is relatively easy to instal and it's easy to use
What do you dislike about the product?
What i dislike about Zoom is not a lot it's a pretty balanced tool it's a bit most of the things i disliked have been improved since covid, but they could do better i think on Higher HD video support
What problems is the product solving and how is that benefiting you?
We have been using Zoom for congregation meetings, this was a solution because we were not allowed to meet in person due to covid restrictions so zoom is and was an excellent way ot
Recommendations to others considering the product:
I would say definitely go for it, it's a fantastic tool that is continuously improving


    Keerthi V.

The All-in-One App for Meetings

  • April 04, 2022
  • Review provided by G2

What do you like best about the product?
What I like best is how easy Zoom is to use. The UI is pretty straightforward and intuitive and combined with excellent UX, Zoom is the absolute best software for meetings. You can connect to meetings with up to 99 guests and host long sessions without interruption. Zoom allows you to integrate any calendar, such as Google or Outlook into your application to host or schedule your meetings. Outlook is the best one as you get alerts for your sessions in the notification tab on Windows directly whenever you get an invitation or your meeting is about to commence. Zoom also sends reminders to ensure that you don't miss the meeting if you happen to forget about it by chance. Zoom is excellent for chats, where you can exchange messages with any contact one-on-one. You can also create channels with multiple users to chat with several people at a time. You can bookmark specific messages to mark them as important, which you can view from the sidebar at any time, which is an easy way to create reminders or pin important messages. Zoom allows you to import contacts seamlessly from external sources like Outlook, Linkedin, Gmail, etc., acting as a universal application for communication. For the contacts you communicate with frequently, you can right-click to star them so that you can find them at the top of the list for convenience. Every Zoom account comes with a personal meeting room, which you can use for private sessions with a few people. Personal meeting rooms never expire and have the same PMI that you can reuse to host as many sessions as you want. One of the best features of Zoom is that you can record your meetings and Zoom will display them in a list next to your upcoming meetings. You can go through any previous session from the last 30 days to review, make notes, or find specific topics of conversations that you can clip. You can never miss out on anything on Zoom thanks to its excellent notification system. You can see a list of channels or chats in which your name was mentioned to respond to those messages specifically. Zoom shows you all the files shared in a chat in an array, which you can view and download on any device.
What do you dislike about the product?
Zoom is fine the way it is and I don't dislike anything in particular.
What problems is the product solving and how is that benefiting you?
Zoom is what my coworkers and I use for regular meetings. The pandemic has made it troublesome to work in the office and through Zoom, not only can we see each other in video calls but also work like we used to back in the day through collaboration features that Zoom provides. We can screen-share effectively without compromising video calls. This also applies to sessions that others start, allowing you to view multiple screens simultaneously and switch between any of them for full-screen viewing. The quality of screen sharing is excellent overall and we can clearly see and read texts, which is beneficial when we're working on software projects and database updates. There's never been an issue with legibility on Zoom so far even though there's no way to zoom in and out of screen sharing. We can use apps to allow collaboration on any medium. Zoom is a widely used software and it supports integrations with many software for collaboration, productivity, CRM, analytics, and work management. Even without direct support for documents and spreadsheets, we can create and edit them on the cloud simultaneously as a team and save them locally on our devices. The benefit to Zoom is that any feature that doesn't come built-in can be added via apps later on depending on your preferences and needs without any hassle or performance drop.
Recommendations to others considering the product:
Zoom is widely used everywhere for meetings and it has been an excellent replacement for traveling in-person for business negotiations and discussions. You can accomplish any task from anywhere since you can see the people you're communicating with face-to-face in real-time in video calls. There are no downsides to Zoom and its app support makes it vastly superior to every other meetings software.