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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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  • 3 star
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External reviews

10,056 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Shemmah Reaz O.

User Friendly Graphic Interface

  • July 06, 2022
  • Review provided by G2

What do you like best about the product?
The various way to enter a meeting is very commendable. You can either join through the personal link or personal ID. Moreover, the stunning feature of being able to record the entire meeting is very conducive for learners. You can interact in the chat tab, and write your message and the cool feature is that you can specifically select the person in the meeting you would like to address the message to.
What do you dislike about the product?
May I say the limited minutes of using it and the number of people that can be accommodated inside the meeting. Other than that, the whole experience using this application is very commendable to others.
What problems is the product solving and how is that benefiting you?
The conventionality of reaching out to our friends with just a click of our fingertips. Also for professionals, it is when presenting a presentation to your viewers


    AOUN R.

Seeting and Options

  • July 03, 2022
  • Review provided by G2

What do you like best about the product?
I have used Zoom very frequently for business use. There are excellent options provided in the zoom settings. You can use zoom-in group meetings and one on one meetings.
What do you dislike about the product?
During the meetings in zoom the security is a matter of concern which may be compromised and other privacy matters. Generally, these options are secure but at some stage may be compromised not authenticated.
What problems is the product solving and how is that benefiting you?
Sometimes I have contacted zoom helpline when there are technical problems and the services provided were very excellent and I found that they reply immediately.
Recommendations to others considering the product:
It's an excellent software to be used.


    MEVOUNGOU M.

The simple execution of video conferences

  • July 01, 2022
  • Review provided by G2

What do you like best about the product?
For my part:
1-Zoom has made all kinds of gatherings possible,
2-Improvement in the quality of sound and videos,
3-An unlimited number of members or participants,
4-Easy start of meetings with the possibility to record sessions,
5-Easy interaction with other members or stakeholders
What do you dislike about the product?
Nothing very tangible, just small delays in audio-video synchronization. And then, if the connection speed drops, the application becomes unstable.
What problems is the product solving and how is that benefiting you?
For now, Zoom is the only application we use for remote meetings, and not only us, but many others also find it appropriate. It was very effective during the Covid-19 period in all parts of the world.
Recommendations to others considering the product:
This is the ideal application for gatherings of all kinds (family, work meetings...) remotely. I recommend it to anyone looking for a video conferencing application.


    Michelle S.

Zoom Makes Virtual Meetings Easy

  • June 30, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use and has a variety of options for both smaller, interactive meetings and larger webinars. It is an extremely reliable platform and feels high quality compared to other platforms of this type.
What do you dislike about the product?
The customer service needs to be improved. It is difficult to reach someone at Zoom, and when I do, they are not always knowledgeable. We end up fixing issues ourselves internally because zoom is unable to help with their own platform and products.
What problems is the product solving and how is that benefiting you?
Zoom enables our Board Members and volunteers to meet easily even though we are spread out across the state. It also enables us to collaborate easily on projects.
Recommendations to others considering the product:
Ask lots of questions up front, because once you're a customer it can be difficult to get help.


    ROBEANS D.

The Zoom experience

  • June 30, 2022
  • Review provided by G2

What do you like best about the product?
What's most helpful about Zoom is its simplicity. Its features are very user-friendly to all. Even if one has never used zoom before, he or she can manage zoom.
What do you dislike about the product?
What is least helpful about zoom is that it doesn't give all members equal access during conference calls. Hence, it can be improved by giving everyone the ability to do more.
What problems is the product solving and how is that benefiting you?
Zoom is solving the office crisis. Due to the pandemic that took over the world for the past 2 years, zoom was there for those who work in the office that were not able to go to the office.
Recommendations to others considering the product:
My advice is to sign up for Zoom and get connected!


    Brandon K.

Zoom Fathom Combo

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
We already use zoom every day for client meetings so that helped us to use fathom as a plug-and-play option. High quality recordings and easy to use tools make it a great combo
What do you dislike about the product?
No real complaints as of now. Maybe it would be nice to have fathom buttons on zoom rather than a separate window.
What problems is the product solving and how is that benefiting you?
Face-to-face client meetings with anyone, anywhere. Then combo that with the auto-recording and processing and you have a very useful solution.
Recommendations to others considering the product:
Don't wait it's a great service and will greatly help the productivity of your business!


    Kristin S.

Useful for online meetings

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
I love how it integrates with my calendar
What do you dislike about the product?
, and gives meeting people all the information and links necessary. It shortens the process and makes it easier to organise meetings with potential clients, even the most technophobic client can use it as the steps are straightforward and easy to follow.
What problems is the product solving and how is that benefiting you?
No more having to give details and hoping that the other person can find me online with my username. No more forgotten meetings. No problems with people needing to learn or download apps to use them.
Recommendations to others considering the product:
Easy to use, fast to connect, very well known


    Praveen K.

Senior DevOps Engineer

  • June 23, 2022
  • Review provided by G2

What do you like best about the product?
Good graphics, easy to use, and also good connectivity in slow internet speed
What do you dislike about the product?
For non-premium accounts, after every 45 minutes your meeting end and, you need to restart the meeting again
What problems is the product solving and how is that benefiting you?
Virtual meet with office colleagues, freelance support work, virtual fun activities, many more virtual kinds of meeting,s and also sharing screens will help us to debug all the issues just like setting with your colleagues in the office
Recommendations to others considering the product:
yes for all kinds of virtual meetings, teaching, or support kind of work you can use the zoom


    Srijeet N.

Zoom the best online app

  • June 22, 2022
  • Review provided by G2

What do you like best about the product?
It helps to connect virtually without distortion
What do you dislike about the product?
Actually Zoom is the best solution but one the Administrator got log out due to any reason sometime admin position will get passed on to anyone even though we have co admin
What problems is the product solving and how is that benefiting you?
Zoom really teaches us that even though we are in our house we can have meeting with person sitting somewhere else.During training we connected trainers from Delhi ,Banglore and Nagpur for our participants of which who were also from different Districts and sometime from different state.


    Verified User in Information Technology and Services

Connecting peoples at free of cost

  • June 22, 2022
  • Review provided by G2

What do you like best about the product?
I wish I had started using Zoom from day one at my office. Before Zoom I was using Google Meets and I faced a lot of problems like recording, shared whiteboard etc. Now as I have switched to Zoom I find the following benefits of using it.
- Schedule meetings by looking at the available time for other attendees.
- Ability to record meetings directly to the cloud and links are shared automatically when recordings are saved.
- Share the screen while presenting and allow another side person to have remote access to your PC.
- Call a Room with a timer and when time is over it rejoins back to the original meeting automatically.
- Raise hands, show expression via emojis, mute/unmute anyone, share whiteboards, etc.
- Provides notification to 'dismiss' or 'snooze' the meeting.
What do you dislike about the product?
Besides many good points, I would like to point out below feature that needs improvement,
- When sharing the screen attendees don't have the option to annotate/point out via cursor on the shared screen.
- The update is a bit messy, it doesn't work smooth.
- When I schedule a meeting I didn't find the option to add attendees there. The meeting first gets imported then I have to edit the meeting to add persons.
What problems is the product solving and how is that benefiting you?
I am using Zoom to connect with my colleagues, and abroad team members remotely when I am doing work from home. I can clarify the requirements, and use cases for my projects easily by sharing a screen, showing a demo, and texts via whiteboard. We are using a paid version and hence we can add more than 100 employees during our town hall meetings. We are also helping to onboard freshers and taking interviews to hire new talent via Zoom.