Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Easy way to host webinars
What do you like best about the product?
It's very easy to set up and host paid webinars.
What do you dislike about the product?
It doesn't allow for tiered webinar sales or packages.
What problems is the product solving and how is that benefiting you?
When the pandemic prevented me from presenting at conferences, I turned to Zoom to help fill the gap. As someone "non-tech" oriented, I was delighted with how easy it was to set up my webinars and seamlessly incorporate a paid option through PayPal. Following each event, I was able to download reports on attendees which allowed me to follow-up with participants that preferred to watch on-demand as well as send feedback surveys and marketing for future webinars.
Good source for online class
What do you like best about the product?
Using the zoom is most popular online class for long distance and local students who cannot attend physical class every day. Also it is very easy to use for instructors, too
What do you dislike about the product?
Too many times change the restrictions. Changing cost also increased too many times.
What problems is the product solving and how is that benefiting you?
We cannot maintain number of licensed users. Sometimes we need more sometimes need little less than regular
Zoom is wonderful for podcasting
What do you like best about the product?
As a podcaster Zoom helps us create and Manage our guest schedule.. It is helpful be able to send invites in advance. Audio and video quality is consistently good!
What do you dislike about the product?
I dislike needing to manage the waiting room tbh.. At the beginning of every meeting I am force to disable the waiting room.. It is not a feature I require.
What problems is the product solving and how is that benefiting you?
Zoom allows us to quickly have meeting to discuss our upcoming shows, and the give us the benefit of using the same interface for the actual show.. The consistency saves us time and allows us to do test meetings preshow to tackle any AV related issues.
Powerful and dependable user friendly tool
What do you like best about the product?
It's easy to use, it looks good and it works. Like any software, zoom can have hiccups. However, I never wonder if my ever essential virtual meeting platform will work for our organizations.
What do you dislike about the product?
The hardest part of using zoom is the way the administrator options are laid out in my account. So, when I want to change a setting which require accessing the account, it take me a while to find what I am looking for. So, the name of titles and the manner inwhich setting items are sorted is not super intuitive. However, I rarely need to change those settings and this is just a minor hinderance. Nothing compared to the benefit of using the tool and when in xoom itself, the functionalities are easy to find and use.
What problems is the product solving and how is that benefiting you?
I can meet people from coast to coast to coast in Canada. Zoom integrates with other application which means that a person can book a time on my calendar and it sets up a zoom meeting automatically for me. This is simple, convenient and so effective. Without the ability to meet virtually, I don't know what our organization would have done in the past couple of years. We have used other platforms and none are as easy to use and as powerful as zoom....for a great price.
Helps expand and make services accessible
What do you like best about the product?
The best part is the ease of features- breakout rooms, captions, whiteboard, etc. it's very simple to learn and makes it easy to host trainings and events. It is way easier to use the competitors.
What do you dislike about the product?
Sometimes it is difficult to support folks who are having tech issues in real time. If their connection is unstable it can make it hard to hear and or see participants.
What problems is the product solving and how is that benefiting you?
It helps make our services more accessible nation-wide and even globally. We are able to connect with people who aren't able to in- person events and it's helps us broaden our network.
Zoom is here to stay!
What do you like best about the product?
Zoom allows us to have face-to-face meetings with anyone at any time. It has changed the way we positively interact with clients. Zoom has been invaluable over the last 2 years.
What do you dislike about the product?
There is still no substitution for in-person meetings, but Zoom is the next best thing. Zoom is certainly where the future of meetings are going. Overall, it's very convenient.
What problems is the product solving and how is that benefiting you?
Zoom is allowing our firm to still meet with clients without any restrictions. It's saving money and time on travel and it's making us more efficient. We can see our clients face-to-face.
Easiest To Use Online Video Platform
What do you like best about the product?
Zoom is user friendly. There are tutorials if you need assistance. I also like the opportunity to chat with someone. The help that I recieved from Zoom was so helpful!
What do you dislike about the product?
There really aren't any downsides to using Zoom. The ony thing I wish was available is to purchase a one time use of the translation. I would also like to have translation available in the breakout room
What problems is the product solving and how is that benefiting you?
Because of the ease of using zoom I very rarely have to go to the office any more! I save on gas, travel time and parking! It's a win/win platform. Zoomis the leader in the online video platforms.
An Indispensable Tool For Modern Business
What do you like best about the product?
Being able to connect with clients, prospects and team members across the country (globe even) has been extremely helpful for our business. Of all the video conferencing tools I have used I find zoom to be the easiest and most intuitive in terms of controls.
What do you dislike about the product?
I don't have a lot of downsides. Occasionally there are issues with freezing/buffering but that really applies to all tech.
What problems is the product solving and how is that benefiting you?
Communication, especially during the pandemic. The ability to host webinars for prospects has also helped us grow our business.
Couldn't have done it without Zoom!
What do you like best about the product?
I have used it in a number of situations, and it is always good, allowing conversations among many with the benefit of seeing as well as hearing. For me, most importantly was the period during Covis lockdowns when we were able to maintain classes for a vocation formation program I was in charge of. We had two cohorts of students, each attending seven 90-minute classes in a weekend. They traveled as far as 60 to 70 miles one way to attend. When the lockdown started, we quickly turned to Zoom and were able to maintain the program with minimal impact. Recording classes for someone who might not have been able to attend was an added benefit. Pricing is also excellent.
What do you dislike about the product?
There isn't much to dislike, especially after we discovered the value of breakout rooms during classes. The only challenge we had were rare occasions where online access was limited, causing some students to have to "double up", using a tablet for video but having to dial in on their phone for the audio portion. Minor annoyance.
What problems is the product solving and how is that benefiting you?
For the class use described above, Zoom literally saved the day for our formation program. It's a four-year process for men to be ordained and we maintained that schedule during the lockdown, staying on course. My current usage involves more small meetings or one-on-one calls for interviews and meetings. I work in a diocese that covers a seven-county region, and have freelance writers and designers that I work with. The audio/video element adds so much to conversations, screen sharing makes the exchange of ideas and concepts so much easier. I have tried other platforms: Google Chat and Meet, Skype and others. I have found Zoom to be the best of the bunch.
Zoom is a valuable resource within our company.
What do you like best about the product?
Meeting templates, recording and attendee registration abilities, 24/7 customer service, lots of cool and fun features such as change background or blur background
What do you dislike about the product?
I dont like the "this meeting is being recorded" or that we cannot record meetings without other user permission, limits on the videos we can store in the cloud. I dont like that there isnt a feature to hide an attenedee in a meeting.
What problems is the product solving and how is that benefiting you?
Being able to host and record meeting remotely. We are also able to collect the name and email address of attendees which allows us to market accordingly. Prior to Zoom, we would not get meeting attendees info and had no way of following up.
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